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janices7
Minnesota

Nice Condo - Good Location

Review of Hakone Yutowa
4.0 of 5 bubblesReviewed 24 Apr 2024
We stayed here for 5 nights in two different condominium units (3303 with the A layout and 3304 with the C layout). We liked the A layout better, even though it was smaller, simply because the space was used more efficiently and it felt more open. The C layout has a large dining table that prevents you from getting directly to the hand-washing area from the toilet room (forces you to walk all the way around the large table as shown on the photo with the kitchen/dining table between the two doors). Additionally, the bedroom in the C layout has no windows which felt very claustrophobic. Finally, the C layout did feature a balcony with a lovely view, but please note that it would be highly unsafe for children as the wire 'railing' has huge openings (see photo). Overall a good experience, but there are a few issues.

Pros
Hotel is well-located in Hakone (close to ropeway, train station and open air museum which I highly recommend)
Lots of common areas and activities (library, onsens, free drinks/desserts)
Condo rooms were quite spacious and well appointed (note some of the hotel rooms are quite small)

Cons
Elevator only goes to condo floor 3 and there is a 3" step to get into building (challenging for disabled customers)
Large step up into the bathroom sink and shower area (again challenging for disabled customers)
Room features spa tub with constantly running spring water - great for an evening onsen experience, BUT keeps the entire condo really warm so air conditioning had to be on constantly
Ventilation system was quite dusty so I used my own air purifier constantly (see photo)
No silverware provided (only chopsticks) and only 1 burner cooktop in the small kitchen (making it difficult to cook meals)
Breakfast buffet was a bit disappointing
Date of stay: April 2024
Trip type: Travelled as a couple
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Reviewed 18 April 2024 via mobile

Great location right by Gora Station for sightseeing access.
Staff friendly and helpful
Has a private onsen if you want to use one.
The bedroom was ok size, enough room etc but not massive.
The beds are very low if you struggle getting up from floor that might be a problem but they were comfortable.
All food and drink was included and there was plenty of it and it was good.
You have a set time for dinner and there isn’t anywhere outside the hotel to get food after 6pm at night.
The main parts of the hotel are clean and tidy but some of the stairways need new carpets as they were stained badly.
Would recommend for a night or two

Room tip: If doing the round trip sightseeing route get the train to Gora, drop bags at hotel and get cable car from Gora
Date of stay: April 2024
Trip type: Travelled with family
Thank Roam11568603452
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 April 2024 via mobile

We had a fabulous 2 night stay here.
Location is great - 2 mins from Gora station on the Hakone loop.
We caught a taxi from Odawara the nearest Shinsanken station but got the train back which was pretty straightforward.
Our room was in the condo block which is separate from the main hotel. But it was lovely. Very big by Japanese standards with a lounge area. The bathroom had a private hot spring bath which was amazing!
Beds were comfortable.
The hotel provides Yutowa gowns and slippers to be worn - I would say 50% of the guests complied. But it was a fun thing to do. The evening meal was a mix of buffet (mainly Japanese options) and you choose a main course from a menu. Really delicious. Beer and other drinks available during the 90 minute slot for dinner and then until 10 pm in the lounge. The lounge itself was spacious, lovely and calm. Breakfast was equally delicious.
We really enjoyed our stay and will return

Room tip: Try out Gora brewery bar and grill
Date of stay: April 2024
Trip type: Travelled as a couple
Thank BrightonSeagullfan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 March 2024

This is a comfortable hotel where we stayed in the “condominium building” with large rooms, kitchenettes, and a sitting area. A plus in this hotel is a large common area where snack, beverages, and sweets are provided throughout the afternoon and evening. There is also a children’s play area with refreshments. Breakfast and dinner are buffet only and we found the food below average the prices high. Suggest eating dinner in one of the simple nearby restaurants in Gora instead.

Room tip: If you have a travel reading light, you’ll be glad to have it at this hotel. There are only overhead lamps in each room of the condos.
Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SPTraveler18
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 February 2024

We liked the combination of traditional
ryokan and hotel. We had one of the traditional traditional Japanese rooms complete
with tatami flooring. It was very comfortable and a good size with a sofa. Our room had a view over the fire pit and outdoor foot bath.

There are
the many leisure spaces in which to relax after sightseeing. Seating at different levels for relaxing or playing board games. Very convivial atmosphere. There is a
public and private bath, garden terrace
children's play area, and a library area including English books. Free drinks and nibbles are served in the public areas which was a nice touch.

The layout of the hotel itself was a bit confusing, presumably because of its past function as a research station, so I kept getting confused.

The staff are very welcoming with good English.

The location is quiet but very convenient for the cable car, agora station and the Open air museum. All easy walking distance.

Within immediate walking distance there are few restaurants and I suspect they would need to be prebooked to ensure a table. Unusually for us we decided to have dinner in-hotel. Whilst seemingly bit expensive up front it represented excellent value with everything included. There was a big variety and all well prepared. Breakfast is a buffet and not as good as dinner

On the downside we found the room hot. The shower head could have done with decalcifying and the shower door had not been cleaned of water marks. If this is not going to be done leave me a squeegee and I will do it myself! .

Would definitely stay here again and recommend.

Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank packyderm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 February 2024

Relaxing hotel with great service. It's very close to the train station of Gora and the cable car so the location is great. It's relaxing, quiet and clean with attentive staff.
The public and private Onsen were really good and well kept.
There is not much to do in the evening in the town so I'd recommend the hotel dinner which includes free drinks too. My wife is vegetarian which can very challenging but the staff went out of the way and made her something special off the menu.
The hotel is laid out in a complex format and it can get a little confusing walking around but then again we found it fun exploring the hotel and different areas.
Well worth considering this hotel!

Room tip: Private Onsen gets busy in the evenings- we found it better to go early morning
Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank ajay s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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