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packyderm
Cambridgeshire, United Kingdom

Excellent location with mixture of traditional and modern

Review of Hakone Yutowa
5.0 of 5 bubblesReviewed 24 Feb 2024
We liked the combination of traditional
ryokan and hotel. We had one of the traditional traditional Japanese rooms complete
with tatami flooring. It was very comfortable and a good size with a sofa. Our room had a view over the fire pit and outdoor foot bath.

There are
the many leisure spaces in which to relax after sightseeing. Seating at different levels for relaxing or playing board games. Very convivial atmosphere. There is a
public and private bath, garden terrace
children's play area, and a library area including English books. Free drinks and nibbles are served in the public areas which was a nice touch.

The layout of the hotel itself was a bit confusing, presumably because of its past function as a research station, so I kept getting confused.

The staff are very welcoming with good English.

The location is quiet but very convenient for the cable car, agora station and the Open air museum. All easy walking distance.

Within immediate walking distance there are few restaurants and I suspect they would need to be prebooked to ensure a table. Unusually for us we decided to have dinner in-hotel. Whilst seemingly bit expensive up front it represented excellent value with everything included. There was a big variety and all well prepared. Breakfast is a buffet and not as good as dinner

On the downside we found the room hot. The shower head could have done with decalcifying and the shower door had not been cleaned of water marks. If this is not going to be done leave me a squeegee and I will do it myself! .

Would definitely stay here again and recommend.
Date of stay: November 2023
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviewed 23 February 2024

Relaxing hotel with great service. It's very close to the train station of Gora and the cable car so the location is great. It's relaxing, quiet and clean with attentive staff.
The public and private Onsen were really good and well kept.
There is not much to do in the evening in the town so I'd recommend the hotel dinner which includes free drinks too. My wife is vegetarian which can very challenging but the staff went out of the way and made her something special off the menu.
The hotel is laid out in a complex format and it can get a little confusing walking around but then again we found it fun exploring the hotel and different areas.
Well worth considering this hotel!

Room tip: Private Onsen gets busy in the evenings- we found it better to go early morning
Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank ajay s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 December 2023

5~10 minutes walk from Gora station.

My room came with a private bathroom (no need to share). Common area includes free drinks (e.g. coffee, tea) and also snacks at tea time and night time.

Private onsen was available (first come first serve basis) and the courtyard was beautiful too. Very nice place to chill.

Also have a kids play area.

Room tip: Private Onsen is first come first serve so remember to go early. Also only one room to do coin laundry!
Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank JLee1241
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 October 2023 via mobile

Very nice and large rooms with confortable beds. Very tasty Japanese and Western buffet for both diner and breakfast. We also enjoyed private onsen together as a family (included for free, available without reservation on a first come first serve basis). There is a place for children, a library and a place to relax, as well as a terrace with a brazier and a foot bath. Well situated in Gora, very close to the train and cable car station. Kimonos are also available for free in all sizes to use inside the facilities.

Date of stay: October 2023
Trip type: Travelled with family
1  Thank FamilyGlobe74
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 July 2023

There was a big in centipede running in my daughter arm in midnight. It’s freak out us and can’t believe that’s happening in a hotel room. The hotel simply saying it’s common as it’s located at a mountain. WTF 🤬

Date of stay: June 2023
Trip type: Travelled with family
1  Thank ryantong
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 June 2023 via mobile

We really liked the room & facilities. Room is clean and spacious. There is an area to chill. Onsen of sufficient size & nice. Location is convenient. Food was delicious & good spread too. We will definitely stay in this hotel when we go to Hakone again.

Date of stay: June 2023
Trip type: Travelled with family
Thank Soh_sl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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