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Love2travel
Sunshine Coast, Australia

Nice hotel... great location!

4.0 of 5 bubblesReviewed 29 Nov 2019
This hotel actually exceeded our expectations! When I booked, I had doubts as I thought it would be a little run down but it is actually a nice property in an amazing location. The décor is a little dated but it is kind of the style of the hotel.

I booked through Rakuten Travel website and upon arrival our reservation was all in order. I would recommend including the breakfast option as there is little in the way of cafes open before 10am in the Gora area.

Our twin room was a little bigger than the ones in major cities. It was clean and the linen changed daily. The room includes tea making facilities, a small fridge and there is sufficient space to lay luggage (on the floor).

The hotel provides (male/female separated) onsen areas with an indoor and outdoor pool in each. It was great to use this at the end of the day of sightseeing, particularly when temperatures where cold. The breakfast buffet caters more to the local market but did provide bacon, scrambled eggs, toast with jam, croissants, tinned fruit and yoghurt, coffee as well as salads, soups, fish etc. I found it was sufficient to cater for Western needs.

The location is perfect and so easy to access the local transport including the various train/ropeway/ferry around Lake Ashi and a direct bus to Gotemba Premium Outlets.

The location is also good to walk to restaurants in the town for dinner. There are a wide variety of restaurants with varying degrees of costs (some very upmarket).
Date of stay: November 2019
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1 - 6 of 103 reviews
Reviewed 25 July 2019

We stayed here for 2 nights with our son. The room was clean and large compared to other hotels. The bathroom was a bit small. The room was located next to the train tracks but the noise didn't bother and our son liked to watch the trains passing by.

The breakfast and dinner was ok. it was buffet style with enough choice.

The hotel is easily located within walking distance from the Gora train station and cable car. It took less than 2 minutes walking. The hotel does not have English signs at the front but if you're prepared you can find it easily.

The only problem is the lack of English speaking staff at the front desk. We tried to send our bag to the next hotel with Yamato but because the staff didn't speak Engish it was not possible to do. Before arrival we confirmed with Yamato if it was possible to do it and they did confirmed it. We ended up with taking our bag on the train and shipped it from Odawara station.

Date of stay: April 2019
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank WillemB1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 May 2019 via mobile

Stayed in Golden week which meant crowds and a full hotel. Our room was beside the level crossing. Trains ran till midnight and from 530. Didn't bother us as room well soundproofed. Lovely welcome with large yukata for over sized westerners. Good dinner and breakfast. Bags stored pre checkin and after checkout. Great location.

Date of stay: May 2019
Trip type: Travelled with friends
Thank ethelman2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 April 2019 via mobile

The hotel is of standard build, quite old, our room was a little larger than norm Japanese size. Room well equipped, airy, very clean n functional. Modular bathroom, small, step up. Requested extra pillow, no probs. In room heating/cooling. Good night sleep, quiet. Dinner n bfast incl. Good variety, for each meal. Go 7pm not 7:30 dinner sitting, food is sitting there from 6pm, n not readily replenished. Tasty food. Toast n pancakes included in breakfast menu. Staff very helpful n friendly, limited English. Guests majority Japanese families. Just 5min walk from rail station.

Date of stay: April 2019
Trip type: Travelled as a couple
1  Thank Antonia D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 July 2018

Because it is a busy and expensive area only smoking rooms were available when I booked, but because the windows opened I didn't find that to be a problem. The bathroom was small but worked well and the onsite onsen with inside and outside baths was very pleasant. The trains didn't stop (or the boom gates near the hotel) until 11.40 but still slept well. Great range of options for breakfast (both western and local) and they varied over the 3 days I stayed. Staff were friendly and helpful despite little English. There was a wooden wedge you could use to keep the power on whilst you were out of the room. It was so convenient for all transport options especially if you are using a 'free pass'. I found two small places close by to eat.

Room tip: rooms away from the train line would be quieter
Date of stay: November 2017
  • Trip type: Travelled solo
    • Sleep Quality
    • Rooms
    • Service
2  Thank TassieTripping
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 June 2018

Literally right across from Gora train station, a 2-min walk. Most courteous staff, limited English but they do try. Super clean.

This is one of the very few western style hotel in the area that doesn't require you to book with a meal package. However, breakfast (at 540 yen) and dinner (1080 yen) could be added with prior notice. Breakfast, buffet style, mostly Japanese food, does have a small selection of western items (scrambled egg, toast, croissant, milk, yogurt, coffe/tea, fruit).

Twin room, at 18 sq m (195 sq ft) is pretty comfortable and comes with 2 chairs and a coffee table beside a desk. The hotel does have a communal Japanese onsen bath which is probably more comfortable in taking a shower and a dip than cleaning in your bathroom (standard, prefabricated, cramped).

Being next to the train station, the western side of the hotel is right by the tracks and will suffer from some noise (trains run from 5 am to a little past midnight) but I found it negligible although some may want ear plugs. The hotel, overall, is very quiet.
Within 15 minutes walk you have access to about a dozen eateries. But most of them do close early at around 7 pm.

Of note is that price at their souvenir shop is very competitive. Some items are far cheaper than what you pay at the stores near tourist stops.

Date of stay: May 2018
2  Thank Susan T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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