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All reviews large suitcases our night stay tofu shuttle bus hakone yumoto station minute walk japanese breakfast private onsen one night female yen wifi meals ryokan dinner
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Reviewed 6 September 2017

We stayed at this ryokan for one night while exploring the region in August. The place is nice and only a 20 minute-walk away from Hakone-Yumoto station (there are also buses to the door for 100 Yen). The service and the food are good. We especially enjoyed the dinner. However, the Japanese breakfast was a little too much for us (we are not really used to having rice, miso soup, cooked fish, tofu, salad, etc. at 8.00 am) The onsen was authentic and clean and although we did not ask for a private onsen it turned out that way because there was no one there. I especially enjoyed the fact that they gave you all you needed to feel at home (towels, hair brush, sponge, shampoo, etc). However, I do think the rooms and the building, in general, could use a face lift. If they did some renovations to the rooms the experience would be really great.

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank krystleb2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2017 via mobile

We stayed here 2 nights, was a traditional Japanese Ryokan. We wanted to experience the true hotel style of the Japanese. The hosts were lovely and helpful. They speak a little english and are truely friendly. Breakfast and dinners were included, plenty of food, so much food, all Japanese. Was able to have a western breakfast. There is a shuttle bus from the train station to the hotel 100 yen. A suggestion, to leave your large suitcases in the lockers at the train station. There is not of room on the shuttle or if you are silly like us and walked it up hill with cases in tow. Would highly recommend.

Date of stay: August 2017
Trip type: Travelled as a couple
Thank lima2324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2016

Yushintei is a beautiful, old school Japanese ryokan in the lovely mountainside town of Hakone. It is a small ryokan with only a few rooms which gives it a very cosy and warm vibe. The staff were very friendly and welcoming and spoke at least some English. Yushintei is very easy to get to by taking the shuttle bus from Hakone-Yumoto train station for 100 yen. A good tip is to stock up with snacks and cheap beers/sake from the 7/11 before getting the shuttle. One other thing we found really useful was the coin lockers at the station. This saved us lugging our large suitcases up to the ryokan as we were able to just take what we needed for our 2 night stay. The large lockers are 600 yen per day and take Very large suitcases.

Our room was very charming as we overlooked the river and it was carpeted with gorgeous tatami mats and had a separate small balcony with easy chairs to relax in. We also had a decent sized fridge and a separate toilet. In true ryokan style, the one room serves as bedroom, sitting room and dining room. We had delicious breakfasts and dinners served to us in our room each day by the very friendly staff. From what we learnt, this is a family run business and the young son was very friendly and helpful and spoke good English, so it was very easy to navigate our way around the finer points of onsen etiquette and glean great sight seeing tips from him.

The food and service was absolutely outstanding! One of the food highlights of our 3 week stay in Japan. Each morning we were served a wonderful breakfast of multifarious small serving bowls, consisting of fresh local produce including fish, pickles, vegetables, tofu, miso soup and rice. This large breakfast gave us enough energy for a day's sightseeing. The evening meals were even more sumptuous with so many local specialties served up in traditional seasonal style. We had wonderful pork hot pots and stunning locally smoked fish that were real gourmet treats. You can also order a limited selection of sake and wine for your meal, and there is also a vending machine in the foyer that sells beer.

After our evening meal the staff made up our futon beds for us. If you are on the larger side, I recommend two futon mattresses for supreme comfort! After our wonderful dinners and a few glasses of local sake, we just drifted off into the soundest sleep to the accompaniment of the rushing river in our ears....

The two public onsens within the ryokan are scrupulously clean with wide granite baths and the water was lovely and warm without being too hot. This was perfect for us as it was pouring with rain during our stay, so after a day outside trying in vain to find Mt Fuji through the mist, it was pure bliss to slip into a warm, relaxing onsen. Although we booked a room without a private onsen, the staff told us that there was a separate, private onsen that we could reserve for a small fee, so we took advantage of this each evening for a romantic couples onsen. The two public onsen are same sex and each onsen is rotated twice a day between men & women, so you need to be aware of what time each onsen is for either men or women.

Yushintei is a wonderful experience of Japanese life which should definitely be on your travel to do list.

Room tip: Reserve the private onsen for couples if your room does not have it's own private onsen.
Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Stuart D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2016 via mobile

We stayed here for 1 night during our honey moon trip since it is one of the few ryokan that offers you the possibility of private onsen. The ryokan experience is incredible and the owners of this place were very kind. The private onsens is nice and relaxing and worth the price. The food is also very good, we specially liked the dinner. Japanese breakfast is a little bit though if you are not used to eat a lot in the morning. The check in-check out times are not very good if you want to visit something around but if you arrive earlier you can drop the luggages and go visiting.

Date of stay: September 2016
Trip type: Travelled as a couple
1  Thank Alice T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2016

I stayed in this ryokan in March 2014 with my friends and I absolutely loved it.

Friendly service
The staff there don't speak fluent English but still good enough. After we checked in, they helped us carry all the luggage upstairs.

Spacious room
We stayed in a traditional Japanese room with tatami. The room might need some face lift up but overall it was comfortable and spacious. Everyday while we had our breakfast and dinner in a separate room, the staff would clean the room and made our beds. If I have to pick bone out of an egg, it was the bathroom located on the balcony. It was still quite cold when we visited, so waking up in the middle of the night for the loo was not much of fun. However the heated toilet cover made up for it.

Excellent meals
We had private dining for breakfast and dinner. Both were in traditional Japanese style. For each meal, there were like 12 small dishes which looked awesomely beautiful and tasted equally great. We had all our meals in a private room. Each person had an individual table and we all sat on the floor. A lovely Japanese granny served us throughout our stay. Each time she had to crawl on the floor while bringing dishes to our tables (I'm not sure if it is their culture to do so but we felt terribly sorry and tried to help). She could only speak few English words so when she didn't know the word for the dish being served, she would use body language. We love her.

Great onsen
I understand some rooms do have private onsen but they were all sold out so we had to use the public ones. There is one hot spring each indoor and outdoor. I remember while we were there, during the day it was for male to use and after dark female guests can use it. You need to clean yourself before dipping in the onsen. Please remember no towel in the onsen, it is strictly naked. The minerals and temperature do the trick and I felt so relaxed afterwards.

Distance to the JR station
The ryokan is a 10 minutes bus ride from the Hakone-Yumoto Station. I cannot remember how frequent the shuttle bus is but each ride is just 100JPY. The hotel can help you with the timetable.

WiFi
There is no free WiFi. Actually I wasn't sure if there is a paid one available.

Tipping
Tipping is not part of Japanese culture but we did end up tipping the granny who served us everyday just to show our appreciation. She was happy when we handed her the envelops in which the money was put.

Room tip: Get the in-room dining
Date of stay: September 2015
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank MesaSunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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