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sydneyIA
Sydney, Australia

Ryokan experience

4.0 of 5 bubblesReviewed 21 May 2018via mobile
This lovely little hotel may be a little outdated, and in peak times overpriced (but as is everything else in the area) but it’s a great representation of Japanese hospitality. The dinner is very memorable (make sure you like seafood and sashimi), and we found the room comfortable. The staff speak limited English but are very helpful.
Date of stay: May 2018
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Reviews (106)
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3 - 8 of 106 reviews
Reviewed 13 May 2018

Expensive for what the place offered but not bad for a ryokan. It was a bit of a last minute booking and not too many places left given the season. It is outdated but on the positive side, it adds to the "local" experience.

We arrived about an hour before check-in and instead of letting us occupy the room, they preferred to have us waiting around.

Another complaint was the fact that our room was never done. It was skipped two days in a row. The fact that we had to go to reception each day to request fresh towels is what made it a huge miss for us.

Outside onsen (hot spring) was small but very relaxing and the yukatan (Japanese robe) the hotel provided were well appreciated.

Last but not least, make sure you like seafood. If seafood is not your forte, make sure to let them know at check-in so that they can carter to your allergies/palette. Almost every course has some element of seafood incorporated.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Value
    • Service
Thank Justarcy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 May 2018

Large room compared to Japan standarts.Comfortable separate beds,super clean.Good location on right hand side of railway funicular.The price included perfect breakfast and delicious dinner.Very lovely outdoor onsen.Good value for money,recommend.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank mikisVilnius
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 April 2018

There are 2 Green Plaza hotels in the Hakone area. This is the Gora Green Plaza hotel.
Front office staff were excellent even with limited english knowledge. I really enjoyed the ryokan style bedroom with tatami mats an futon beds and the yutaka dresses which we wore while in the hotel. This was my first onsen experience and I enjoyed it (specially the outdoor onsen). Though we only booked breakfast at first, we decided to have dinner in the hotel restaurant as well, which turned out to be great decision, with a number of lovely japanese dishes included in the set menu.
Reaching the hotel from Kami Gora cable car station is a down hill walk, but we ended up taking a taxi to Gora station as we did not want to pull all our lugguage up the hill to Kami Gora. The hotel has a free shuttle service to Gora twice a day at set times though.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Kushan_25
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 April 2018 via mobile

We were in a room with japanese tatami aerea. Room was large and futon beds ok. A bit hard om the ground for me but my husband liked it. Enough room for 4 people. Rooms a bit old and in need for reconstroction. The onsen inside was very outdated. The outside area was very good.
Dinner was excellent! I would visit here again but for a little less money. For the quality of the rooms it was overprices.

Date of stay: April 2018
Trip type: Travelled with family
Thank mirreke1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 January 2018 via mobile

你們好,我是Mr. Law,在1月17日入住。很感謝front desk team幫助我保管並寄出背包。我已經取回背包,謝謝。
Thank you so much, the front desk team.

Green Plaza Hotel 是一間體驗很好的酒店,酒店裝潢優美,環境整潔。早晚餐,質素很高。其中一個温泉在室外。交通方便,距離上強羅駅約6分鐘路程。員工親切有禮。有機會一定再次入住。

Date of stay: January 2018
Trip type: Travelled as a couple
Thank Terry-LLL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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