We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Kushan A
Sydney, Australia

Japanese hospitality at its best

4.0 of 5 bubblesReviewed 28 Apr 2018
There are 2 Green Plaza hotels in the Hakone area. This is the Gora Green Plaza hotel.
Front office staff were excellent even with limited english knowledge. I really enjoyed the ryokan style bedroom with tatami mats an futon beds and the yutaka dresses which we wore while in the hotel. This was my first onsen experience and I enjoyed it (specially the outdoor onsen). Though we only booked breakfast at first, we decided to have dinner in the hotel restaurant as well, which turned out to be great decision, with a number of lovely japanese dishes included in the set menu.
Reaching the hotel from Kami Gora cable car station is a down hill walk, but we ended up taking a taxi to Gora station as we did not want to pull all our lugguage up the hill to Kami Gora. The hotel has a free shuttle service to Gora twice a day at set times though.
Date of stay: April 2018
Trip type: Travelled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
Mount View Hakone
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    AU$277
  • Hotels.com
3.2 km from Hotel Green Plaza Gora
Free Wifi
Free parking
AU$484
  • Booking.com
  • Hotels.com
  • Priceline
0.1 km from Hotel Green Plaza Gora
Free Wifi
Free parking
  • Expedia.com
  • ZenHotels.com
    AU$592
  • Hotels.com
1.4 km from Hotel Green Plaza Gora
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
  • Rakuten Travel
    AU$282
  • Priceline
5.9 km from Hotel Green Plaza Gora
Free parking
Restaurant
The Twin Room at the Tenseien
Get rewarded with One Key
  • Booking.com
  • Rakuten Travel
    AU$271
  • Hotels.com
5.7 km from Hotel Green Plaza Gora
Free Wifi
Restaurant
The Japanese-Western Style Room with Open Air Bath at the Mizu no To
Get rewarded with One Key
  • Booking.com
  • Rakuten Travel
    AU$528
  • Hotels.com
1.7 km from Hotel Green Plaza Gora
Free parking
Restaurant
  • Expedia.com
  • ZenHotels.com
    AU$559
  • Priceline
3.8 km from Hotel Green Plaza Gora
Free Wifi
Free parking
Room with open air bath (SUISAI)
  • Expedia.com
  • Rakuten Travel
    AU$263
  • Priceline
5.6 km from Hotel Green Plaza Gora
Free Wifi
Free parking
湯本富士屋ホテル外観
Get rewarded with One Key
  • Booking.com
  • Rakuten Travel
    AU$285
  • Algotels
6.4 km from Hotel Green Plaza Gora
Free Wifi
Free parking
Private Hot Spring Area
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    AU$501
  • Hotels.com
6.1 km from Hotel Green Plaza Gora
Free Wifi
Free parking
View more hotels in Hakone-machi
Reviews (106)
Filter reviews
106 results
Traveller rating
22
46
25
7
6
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
22
46
25
7
6
See what travellers are saying:
Selected filters
Filter
Updating list...
6 - 11 of 106 reviews
Reviewed 27 April 2018 via mobile

We were in a room with japanese tatami aerea. Room was large and futon beds ok. A bit hard om the ground for me but my husband liked it. Enough room for 4 people. Rooms a bit old and in need for reconstroction. The onsen inside was very outdated. The outside area was very good.
Dinner was excellent! I would visit here again but for a little less money. For the quality of the rooms it was overprices.

Date of stay: April 2018
Trip type: Travelled with family
Thank mirreke1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 January 2018 via mobile

你們好,我是Mr. Law,在1月17日入住。很感謝front desk team幫助我保管並寄出背包。我已經取回背包,謝謝。
Thank you so much, the front desk team.

Green Plaza Hotel 是一間體驗很好的酒店,酒店裝潢優美,環境整潔。早晚餐,質素很高。其中一個温泉在室外。交通方便,距離上強羅駅約6分鐘路程。員工親切有禮。有機會一定再次入住。

Date of stay: January 2018
Trip type: Travelled as a couple
Thank Terry-LLL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 January 2018 via mobile

We arrived from Tokyo much later than expected after complications with transportation. It was 9:30 and raining by the time we arrived at the hotel. We were exhausted, but the staff was so friendly-welcoming us and asking us through a video call interpreter if we’d eaten dinner. After we told them we hadn’t, two members of the staff went to the kitchen to make us beef and chicken curry. After a long and frustrating day of travel, it was so heartwarming to end it on such a comforting note. Since the onsen was open until midnight, we were even able to fit in some time there before enjoying some cool tea and going to bed. Our experience has been lovely and we’ll definitely recommend this hotel to those who value good hospitality. Thank you, Hotel Green Plaza Gora!

Date of stay: January 2018
Trip type: Travelled with family
Thank 347az
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 November 2017

When I booked this hotel, I chose the ryokan style because this will be the one of the best way to experience Japanese culture. Also, the hotel offers breakfast and dinner which I found it to be convenient for tired travellers like us. The hotel also provided yukatan or the Japanese robe. And of course their outdoor and indoor onsen.

The staff were helpful in giving directions in English. They even sent me an email detailing what bus to take coming from Kawaguchiko. They also accommodated most of my requests. I want to extend my thanks to the hotel manager for accommodating our request to shuttle us to Gora station with our luggages because Hakone ropeway was stopped due to sulfur from the volcano.

The hotel is near the cable (Kami Gora) and Gora station which is so convenient. Taking the cable will take you to the Hakone Ropeway. Taking the ropeway is the fastest way to take the Lake Ashi cruise. With the hotel price, I will choose this hotel over Hyatt Regency which is just across from the hotel. Breakfast has a lot of variety food to choose from. Dinner on the other hand is a set menu.

The gift shop offers good boxed snacks/food as gifts. You can also sample it and this is a good idea of selling their products. I bought several from them because it is really good.

Room tip: Reserve this hotel way ahead in advance so you will get a better price.
Date of stay: November 2017
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Nerissa N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 July 2017

This is a true Ryokan. The staff speak little English, the only meal options are set Japanese foods. We loved it. The Onsen, the meals, wearing Yakuta to dinner. We loved all of it. We used public transport all the way (including the cable car up from Gora station). The only one hiccup was the fact that there are no signs in English to get from the cable car stop to the hotel. It was a little 10 minute adventure to figure that out.

Date of stay: June 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank shandydog
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews