We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Juliewolf
Stockholm, Sweden

Only fun for young kids!

2.0 of 5 bubblesReviewed 19 Jan 2020
We were very happy to experience a "robot hotel" with our teens and we were very disappointed when we got to the Henn na hotel. We arrived early and it took us an hour to figure out that we had to dial 9 on a phone in another room by the reception to talk to a "human". As the hotel is supposed to be all automated, it was not possible to ask anything about the neighborhood or access to buses to the "robot-dinossaurs" who were by the front desk. The rooms were very small, we couldn't even have our suitcases open on the floor. Our teen-boys didn't think the robot automation was fun at all, maybe for very young kids, but absolutely not fun for adults or teens. And if you are not staying at the hotel to visit Tokyo Disneyland, the hotel is very far away from the sightseeing in Tokyo.
Date of stay: January 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
AU$268
Fully refundable
  • Booking.com
  • Hotels.com
  • Rakuten Travel
2.3 km from Henn na Hotel Maihama Tokyo Bay
Free Wifi
Restaurant
AU$200
Fully refundable
  • Booking.com
  • Hotels.com
  • Algotels
2.1 km from Henn na Hotel Maihama Tokyo Bay
Free Wifi
Restaurant
AU$252
  • Booking.com
  • Rakuten Travel
  • Hotels.com
2.3 km from Henn na Hotel Maihama Tokyo Bay
Free Wifi
Pool
Exterior
AU$292
Fully refundable
No prepayment needed
  • Booking.com
  • Sheraton.com
    AU$292
  • Hotels.com
2.3 km from Henn na Hotel Maihama Tokyo Bay
Free Wifi
Pool
AU$87
Fully refundable
No prepayment needed
  • Booking.com
  • Hotels.com
  • Algotels
3.8 km from Henn na Hotel Maihama Tokyo Bay
Free Wifi
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    AU$116
  • Algotels
1.9 km from Henn na Hotel Maihama Tokyo Bay
Restaurant
The Oriental Floorにある「オリエンタル・スーペリア」
  • Hotels.com
  • ZenHotels.com
    AU$136
  • Algotels
2.3 km from Henn na Hotel Maihama Tokyo Bay
Free Wifi
Restaurant
  • Hotels.com
  • Rakuten Travel
    AU$207
  • Algotels
2.0 km from Henn na Hotel Maihama Tokyo Bay
Restaurant
Spa
外観
  • Hotels.com
  • japanican.com
    AU$166
  • Algotels
2.9 km from Henn na Hotel Maihama Tokyo Bay
Free Wifi
Restaurant
Get rewarded with One Key
  • japanican.com
    AU$304
  • Priceline
  • Agoda.com
1.0 km from Henn na Hotel Maihama Tokyo Bay
Free Wifi
Restaurant
View more hotels in Urayasu
Reviews (79)
Filter reviews
79 results
Traveller rating
18
37
16
7
1
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
18
37
16
7
1
See what travellers are saying:
Selected filters
Filter
Updating list...
3 - 8 of 79 reviews
Reviewed 10 November 2019

I stayed here for a few days with my classmates for a school trip. It was my first time staying in a hotel in Japan. The size of the room was too small, we had the room with 3 beds. However, it was a good experience because the breakfast was amazing! The room was very clean everyday too. I also liked how the shower and tub were separate. It was a nice Japanese way of bathing. I liked the dinosaur robots and Tapia dino egg that was in the room! It was fun playing rock paper scissors with it haha!

Date of stay: March 2019
2  Thank ryuki786
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HennnaHotelMAIHAMA, フロント at Henn na Hotel Maihama Tokyo Bay, responded to this reviewResponded 10 November 2019

Dear Mr/Ms ryuki786

Thank you for staying.
The hotel's breakfast is very popular with over 40 different menus.

In addition, all rooms have separate baths and toilets.

We will continue to change and evolve in the future.
We look forward to seeing you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2019 via mobile

Henn na hotel maihama in tokyo... in checking in and checking out is self service... with their high technology machine... then we didnt know that in tokyo there is a lot of branches, we mistakenly rode with a wrong shuttle in the late midnight... luckily their shuttle even last trip already, they brought us in the right hotel and assist us... thanks for that...

Date of stay: June 2019
Trip type: Travelled with family
1  Thank Connector723723
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HennnaHotelMAIHAMA, フロント at Henn na Hotel Maihama Tokyo Bay, responded to this reviewResponded 8 June 2019

Dear Mr/Ms Connector723723


Thank you for your stay.
We will aim for a hotel that will continue to change in the future.
We look forward to seeing you again.

Front

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2019 via mobile

Men are standing hidden ,who come out and help, even your luggage you have to carry yourself to room, no trolley for that, don't have milk and sugar for tea, max two room cards provided to 4 occupants. Room robot is a small Alexa kind gadget which departs I can't understand your command on everything. Even Alexa and Google home are better than this.totally flopped unexpected.

Date of stay: May 2019
Trip type: Travelled with family
Thank sanjivinigupta
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HennnaHotelMAIHAMA, フロント 最上 at Henn na Hotel Maihama Tokyo Bay, responded to this reviewResponded 26 May 2019

Dear Mr/Ms sanjivinigupta

Thank you for staying.
The hotel is very popular because dinosaurs are frontmen.
I will improve TAPIA of the room in the future.
We will continue to change and evolve in the future.
We look forward to seeing you again.

Front Mogami

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2019 via mobile

We stayed here last month as a family of four. Two adults and two kids. We were staying in Tokyo but fancied something a bit closer to the Disney Parks and had seen the hotel on some YouTube videos and thought it was niche and interesting.

I am glad we stayed; it was a bit of a novelty and a bit of fun but I wouldn’t have wanted to spend more than one night here. Check in was ok but there was a bit of an issue booking in with the passport which necessitated the dinosaur being replaced with a human towards the end of the booking in. It didn’t spoilt the experience; my kids enjoyed it but relying on a human to complete the check-in kind of defeated the object of choosing a dinosaur/robot hotel a little if that makes sense. The same can be said for the robot concierge which was, to put politely, a useless gimmick.

The room was average but did the trick to rest our heads after a busy day at Disney before we headed back to central Tokyo the following the day. This trip was our third time in Tokyo and the previous two occasions we stayed at Hilton Tokyo Bay in Maihama which while close to the Disney parks meant a daily ride on the Keiyo line to get anywhere more central. This time we stayed centrally and ventured to Maihama for Disney.

If you’re staying in Maihama for a day or two, Henn-an hotel would be fine. For any greater duration, we would advise you either choosing a more central location or a better hotel like the aforementioned.

Date of stay: May 2019
Trip type: Travelled with family
3  Thank 863DavidM863
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HennnaHotelMAIHAMA, フロント at Henn na Hotel Maihama Tokyo Bay, responded to this reviewResponded 4 May 2019

Dear Mr/Ms 863DavidM863

Thank you for staying.
Check-in will be improved to be comfortable in the future.
In addition, we will continue to change and evolve in the future.
We look forward to seeing you again.

Front Mogami

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2019

This is a neat gimmicky hotel, just bear in mind that there may be issues. We had problems checking in but a staff member was very quick to step in and correct the situation. Same with instructions to the "egg" in the room -- simple commands like turn on the TV were mixed up. Other than that the hotel is clean,neat and has friendly staff. Our room was a fairly good sized room compared to others we had stayed in on our trip. You are approximately 25 minutes walking distance from Tokyo Disneyland so the stay here was worthwhile. Breakfast is available for a cost.

Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Peter R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HennnaHotelMAIHAMA, フロントチーム at Henn na Hotel Maihama Tokyo Bay, responded to this reviewResponded 30 April 2019

Dear Mr/Ms Peter R

Thank you for staying.
Check-in will be improved in the future so that it can be done smoothly.
The hotel is a 5-minute bus ride to Maihama Station.
Please use the shuttle bus by all means next time.
We will aim for a hotel that will continue to change in the future.
We look forward to seeing you again soon.

Front Mogami

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews