We spent one night here during our Hokkaido trip. The hotel is beautiful and really quiet and peaceful. The moment you enter you are in a zen and quiet place. Service was very professional and great. The room we had was beautiful. It was on the 3rd floor with your own onsen. The food was very good quality and all looked beautifully. Service round dinner and breakfast again was very professional and friendly. There are no small children aloud and all rooms are very private, so the whole atmosphere is very tranquil and peaceful.
I have two smaller complaints. First one is I would expect that during dinner (when you are not in your room) the staff would visit your room and make the room ready for the night and tidy the place a bit. Normally in this class of hotels this happens. And the second complain is when we went to the onsen at the top floor and returned to our room we encountered someone from the staff who asked what we were doing there and looked very stern. We were standing for our room, so this was a bit awkward. You would expect the staff to recognize who belongs in the hotel and who does not!
But further we loved the hotel and would highly recommend it.
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- Also Known As:
- Hinanoza Kushiro, Japan - Hokkaido