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Andrew G
Moscow, Russia

Rare five star experience

5.0 of 5 bubblesReviewed 26 Aug 2024via mobile
Stayed in many five star hotels in Japan, and this one is very close to five star experience.

Good English speaking staff(and very helpful), freshen interior and exterior of the household, beautiful lobby, and entrance entrance zone.

Still no laundry service, but at least they’ve got laundromats on the floor.

Necessary amenities were present in the room, room was precious, clean, and well designed.

Overall, I totally recommend. Amazing value you for the price by the way.
Date of stay: August 2024
Trip type: Travelled solo
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2 - 7 of 42 reviews
Reviewed 24 July 2024 via mobile

We had two nights booked at the hotel for our visit to Kanazawa. The hotel was very nice and the location to many of manin attractions in Kanazawa was perfect and within walking distance.

We did not have breakfast included but had it one morning and it was very good. Great selection.

Date of stay: July 2024
Trip type: Travelled as a couple
Thank Norwegian1975
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 July 2024

We travel a lot and we usually stay in wonderful hotels. But this hotel is at the top of a very long list. From the moment you step through the doors to see the lobby waterfall you realize you are someplace very special. The hotel decor is gorgeous; every single place you look it is perfect. Which is fitting as so are each and everyone of the staff. And the food - it is literally the only hotel I've ever been when several people at the same time were taking photos of the breakfast buffet with its huge and perfect display of food for every palate. The food is so fine that we arranged for a special custom Japanese dinner one evening complete with a violin player in a private dining room. It was as great an experience as you could have anywhere. There is even a top-end laundry available which was really welcome after a month of travelling.

Our room (Room 477) was perfect: comfortable, luxe, quiet. My friend and I actually went to our knees on the hallway carpets to see if the gold had been sprinkled on top of the woven art or woven in. (You'll have to see for yourself).

We stayed here 3 nights but I'd had to book each night separately (in advance) as our plans changed as a result of the Noto Peninsula earthquake. The hotel handled this with their usual grace and made certain that we had the same 2 rooms each of the 3 nights so we wouldn't have to move luggage.

For a marvellous experience, stay here if there is a room available!

Date of stay: May 2024
  • Trip type: Travelled as a couple
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Thank Lois R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 June 2024

Our family stayed at THE HOTEL SANRAKU KANAZAWA for 3 nights. The hotel's standout feature is its location, perfect for exploring Kanazawa's attractions. It's a 5-minute walk to Omicho Market and Kanazawa Castle Park, and 12 minutes to Kenroku-en garden and Higashi Chaya District.

The breakfast was excellent, offering quality Western and Japanese options. The hotel has a distinctly Japanese feel, with limited English spoken by staff. While well-finished, it lacks some amenities of a true luxury hotel.

Rooms were clean and comfortable. Overall, it's a nice hotel with an unbeatable location for tourists. I recommend it for those wanting easy walks to Kanazawa's top sights.

Date of stay: May 2024
  • Trip type: Travelled with family
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    • Sleep Quality
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Thank followingourfs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 May 2024 via mobile

The location of this hotel couldn’t be better, walking distance to most things. Very plush and new and clean. But for us it lacked any personal touches and it seemed to want to emulate high end hotels. So all in all a lot of people will love it but we prefer a more boutique feel and friendly staff.

Room tip: Ask staff for maps and restaurant info otherwise it’s not given and does make things easier
Date of stay: May 2024
Trip type: Travelled with family
Thank Mez W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 April 2024

My impression is that this could be the best hotel in Kanazawa.

Location - Excellent. It's about half-way between the gardens and the market. We could walk everywhere.

Room - It was beautifully designed, though small - as you'll find in most of Japan.

Service - Excellent.

But the best part of this hotel is the buffet breakfast. Wow. It was the best we experienced in Japan. The setting is lovely and the food is magnificent and in great abundance.

Room tip: Do not miss the fabulous breakfast.
Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank davetheguide
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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