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VSW01
Milwaukee, WI, United States

Beautiful Hotel in Great Location

5.0 of 5 bubblesReviewed 30 Dec 2019
This hotel was excellent in every sense. The room was beautiful and spacious (including the bathroom with the heated toilet seat). The bed was very comfortable. It was a most enjoyable stay for me. There was a laundry facility which I took advantage of. Breakfast was wonderful and the food excellent. There was no long wait for breakfast. Very clean public bath which was mostly empty the two times I checked it out. My room card didn't work to get into the bath area but I did get in when women exited the area. It is only 5 min away from Omicho Market (great place to check out for sushi) and a few min walk to a bus stop to take a bus to the train station. Everyone working at the hotel was so friendly and more than happy to give you directions to where you want to go and lunch/dinner recommendations. The restaurant on-site also offered great dining option (a little on the pricey side though) Thanks for a very wonderful stay.
Date of stay: November 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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宿泊支配人 ー, マネージャー at Mitsui Garden Hotel Kanazawa, responded to this review
Responded 31 Dec 2019
Thank you very much for staying at Mitsui Garden Hotel Kanazawa.

We are glad that you taking the time out of busy your schedule send us feedback.
We are very happy that you enjoyed your stay at the hotel.
We always try to provide better service to make our customers comfortable.
We will continue to strive to be a hotel where customers will want to stay again.
We look forward to welcoming you on your next opportunity.
Best Regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (136)
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All reviews very nice hotel public bath top floor higashi chaya within walking distance omicho market main sights bus stop good size japanese standards korinbo castle onsen convenience station stops sightseeing
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Reviewed 26 December 2019 via mobile

Originally, we were booked at Crown Plaza right by the station using our points, we cancelled and booked at Mitzu because it was new and I would like to try this brand of hotel. I am glad I did, we booked a corner room which gave us a lot of room for 2 people. We booked the twin room so we have two full size bed. It was comfortable for 2 of us.

Bathroom was decent size and they provided you with all the toiletries, toothbrush, toothpaste, brush, Qtip, cotton ball and etc.

From the Kanazawa station you can take the bus and it stops about 200 ft from the hotel, or take a taxi from the station. Bus was $200 yen per person and taxi for us was around $900 depends on traffic. We used the taxi since the saving is marginal because there were 4 of us.

The castle and garden is about 15 mins walk from the hotel, it is slightly behind the hotel. You walked through a neighborhood which is very quaint and quiet. Hotel can provide you a map.

Date of stay: December 2019
Trip type: Travelled with family
Thank tibet71
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
宿泊支配人 ー, マネージャー at Mitsui Garden Hotel Kanazawa, responded to this reviewResponded 30 December 2019

Thank you very much for staying at Mitsui Garden Hotel Kanazawa.
We are very happy that you taking the time out of busy your schedule send us feedback.
We are glad to receive compliments words about the guest rooms.
We have prepared for you to be able to spend your time comfortably.
You can walk to our hotel about 17 minutes so it is also recommended to walk from the station to the hotel while sightseeing.
Also,our hotel is very convenience for sightseeing because near from many sightseeing spots.
For example,Kanazawa castle park,Kenrokuen garden,Omi-cho fish market,Nagamachi bukeyashiki district and more.
If you ask at the front desk, we can give you tourist information.
Please feel free contact us.
We look forward to welcoming you on your next opportunity.
Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2019

This hotel chain in general is excellent value for money and the Kanazawa branch is a pretty exceptional example. The location is great - about 15-20 min walk from train station but only 5 min from Omicho market and 10 min to Korinbo the main shopping drag and about 10-20 mins walk from all the main sights. The hotel is spotless and looks very new, rooms have everything you might need as a traveller and there's a really lovely onsen at the top floor where you can relax and look at the cityscape. Breakfast is also fantastic - they specifically cater a wide range of local dishes with a mix of japanese and Western. The day we were there they had a shabu shabu live station. All for a really reasonable rate.

Date of stay: November 2019
Trip type: Travelled as a couple
3  Thank Angsty8160
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
宿泊支配人 ー, マネージャー at Mitsui Garden Hotel Kanazawa, responded to this reviewResponded 29 November 2019

Thank you very much for staying at Mitsui Garden hotel Kanazawa.
We glad that you taking the time out of busy your schedule send us feedback.
Our hotel is within walking distance of the main attractions, but there is also a bus stop nearby.
If you take a bus that circulates around the city from this bus stop, Kanazawa sightseeing will be even more fulfilling.
One day free pass is sold at the hotel, so I recommend you to use it next time.
The large public bath is for guests only, but you can use it for breakfast even if you don't stay overnight. We also have daily dishes, so please come again next time.
We look forward to welcoming you on your next opportuniry.
Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2019 via mobile

Loved the design of the hotel already from the outside, upon entering had a pleasant
perfume, beautiful patterns everywhere - lobby, restaurant rooms just like the photos. I want those design elements in my home! Or at least able to buy those pillows!

Good sized, clean with a simple public bath on top. Would have been awesome if public bath had more to offer, than just one bath.

Date of stay: June 2019
Trip type: Travelled as a couple
Thank as7352
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
宿泊支配人 ー, マネージャー at Mitsui Garden Hotel Kanazawa, responded to this reviewResponded 27 October 2019

Thank you very much for staying at Mitsui Garden Hotel Kanazawa.
We glad that you taking the time out of busy your schedule send us feedback.
Our hotel values Kanazawa style very much.
I would be very happy if you could feel the good old Kanazawa.
Original aromas are used, and art works related to Kanazawa are exhibited everywhere in the building.
I am particular about pillows and mattresses, and I always try to keep the room clean so that customers can spend their time comfortably.
I am sorry for making you feel unsatisfied with the large public bath.
It is difficult to improve immediately, but I will refer to it in the future.

We looking forward to welcoming you on your next opportunity.
Best Regards,

Mitsui Garden Hotel Kanazawa Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2019

We picked this hotel because it was close to the Omicho Market and Kenrokuen Garden, both highlights on our tour. It has a great location but much more. This is a very elegant, well-appointed modern Japanese hotel. The rooms are compact but lovely, very comfortable beds, every amenity you could want and internet access, water, tea, coffee etc. are all free. Lovely soft pajamas laid out for you every night. The breakfasts are out of this world. Huge variety of western and Japanese foods served on exquisite Japanese porcelains with a view over a lovely Japanese garden. Lots of lovely modern Japanese art scattered around the hotel. The hotel has its own laundry facilities whose access you can check from the TV in your room. It also has traditional male and female Japanese bathing facilities with fabulous views both from the baths and from our own room. This was a wonderful Japanese experience. Lots of shopping and restaurants also within easy walking from the hotel. 5 stars.

Room tip: Pay extra for the view.
Date of stay: October 2019
    • Value
    • Rooms
    • Service
2  Thank Gillies M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
宿泊支配人 ー, マネージャー at Mitsui Garden Hotel Kanazawa, responded to this reviewResponded 8 October 2019

Thank you very much for staying at Mitsui garden Hotel Kanazawa.
We glad that you taking the time out of your busy schedule send us feed back.
We are very glad that you enjoyed your stay at our hotel.
Did you enjoy sightseeing in Kanazawa?
Our hotel is very close to the tourist attractions.
It is also convenient to use the bus, so you can use it a little far away.
Many people use it as a sightseeing base.
Breakfast is our specialty, using a lot of local ingredients.
I used traditional tableware, and it was colorful with the food.
You can enjoy it not only by its taste but also by its appearance.
We look forward to welcoming you on your next opportunity.
Best Regards,

Mitsui Garden Hotel Kanazawa Manager

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Reviewed 23 September 2019

A very nice hotel. Rooms are a good size, with a nice bathroom and comfortable bed. The hotel is nicely furnished and the staff are helpful and attentive. The hotel is an easy 20 minute walk from Kanazawa station and also within walking distance of the local tourist sites. The hotel also has a traditional Japanese bathhouse. Breakfast was very good with Western and Japanese selections available.

Date of stay: September 2019
    • Rooms
    • Cleanliness
    • Service
2  Thank Darghan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
宿泊支配人 ー, マネージャー at Mitsui Garden Hotel Kanazawa, responded to this reviewResponded 24 September 2019

Thank you very much for staying at Mitsui Garden Hotel Kanazawa.
We truly appreciate that you took time to share your experience with us.
We are very pleased to read your warm comments about our facility and service.
We will make efforts to improve so that you can have more comfort.
We are looking forward to welcoming you again on your next opportunity.

Best regards,
Mitsui Garden Hotel Kanazawa

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