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Seachange1947
Townsville, Australia

Enjoyable stay

5.0 of 5 bubblesReviewed 23 Nov 2019
Room was spacious and cleverly designed. Breakfast was excellent and the cafe was a comfortable place to relax with a drink in between outings. Coffee was excellent. Wish they could expand into hot chocolate! Staff were cheerful but I'm never fussed with the self checkin checkout procedures. Japan does service very well. Why change? Location was really excellent and if you have a JR Pass the JR bus will drop you off very close at the Omicho Market stop - two stops only.
Date of stay: November 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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hagi0806, フロント オフィス マネージャー at the square hotel Kanazawa, responded to this review
Responded 8 Dec 2019
Hello to our precious guest. Thank you for choosing our hotel among so many hotels in kanazawa. We would also like to thank you for your valuable comment.
We are very very looking forward to seeing you when you visit here again in the future!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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正面玄関
Ryokan
A Ryokan is a traditional Japanese accommodation which typically features ‘futon’ (folding mattresses) on ‘tatami’ (straw mat) floors. Many Ryokan are known for their public baths (typically "Onsen" hot springs) and their traditional cuisine. 24/7 front desk service is not guaranteed for this accommodation type.

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Reviewed 19 November 2019

This is a fairly new hotel that wasn't there is 2017, but is available in 2019 (just in time for the Rugby World Cup and Summer Olympics)

I must say that this place is amazing. This hotel is heads and shoulders above the type of hotels you may find in Japan. Has a large enough rooms that people that choose a western hotel might like, and yet has good price and a device with free internet and international calling that you can take with you to explore Kanazawa (device is called Handy). In addition, it is right near Omichio market. We had an unbelievable 3 nights here and can't thank the staff enough.

One thing to note, we didn't opt for the breakfast - but that is because we are near the market and my wife loves seafood. Something to consider, as Kanazawa is one of the places in Japan with the freshest seafood - every restaurant you walk into has the freshest seafood (even outside the market)

Positives
* Handy Device for exploring and free internet
* Free complimentary bottles of water
* Location near Omichio Market
* Large, modern rooms
* Optional gender separated baths (if you like doing this)

Negatives
* Communicating with english may be daunting during check-in
* Coin Laundry is in demand, so you may have to time it carefully

Room tip: No issues with noise whatsoever, so any floor should be great
Date of stay: November 2019
    • Value
    • Cleanliness
    • Service
1  Thank John476
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hagi0806, フロント オフィス マネージャー at the square hotel Kanazawa, responded to this reviewResponded 9 December 2019

Hello to our priceless guest .
Thank you so much for choosing our hotel to stay and your comment. We are really glad to hear you enjoyed staying here, kanazawa and our hotel. I hope you could see fantastic japanese cultures such as the castle, shrines,leaves changing their colors and food!
Anyway, We are very very looking forward to seeing you when you visit here again in the future!

Best regards ,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2019

The Square Hotel is very much on the square:. No frills, but friendly, functional, clean and well located. And also next to the Omicho Market, for some fresh fish however you like it. A long walk or a short bus ride from the station, but better yet an inexpensive cab ride, and always a cab at the can stands a few steps away. The lobby can get busy with tour groups, but, heh, the price was right, and checking in and out simple.

Date of stay: October 2019
    • Value
    • Rooms
    • Service
2  Thank Journey802948
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hagi0806, フロント オフィス マネージャー at the square hotel Kanazawa, responded to this reviewResponded 9 December 2019

Hello to our priceless guest .
Thank you so much for choosing our hotel to stay and your comment. We are really glad to hear you enjoyed staying here, kanazawa and our hotel. I hope you could see fantastic japanese cultures such as the castle, shrines,leaves changing their colors and food!
Anyway, We are very very looking forward to seeing you when you visit here again in the future!

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2019

We stayed at this hotel for the last 3 nights of our trip to Japan. It is a reasonably priced hotel in an excellent location in Kanazawa, very close to the Omicho Market. We were able to walk to all the sites and restaurants. We had a superior twin room on the 12th floor. It was not large by our standards but the space is well utilized. The mattresses are firm and were fine for us, We also enjoyed the onsen in the hotel each night.

Room tip: higher up is quieter
Date of stay: November 2019
1  Thank CanadaMember
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hagi0806, フロント オフィス マネージャー at the square hotel Kanazawa, responded to this reviewResponded 9 December 2019

Thank you for staying at Square Hotel Kanazawa.
We are pleased that we are satisfied with the location of the hotel and the public bath.
The hotel is within walking distance from Daido Market, Kanazawa Castle Park and Kenrokuen Garden.
We look forward to seeing you again.
Thank you,
The Square Hotel Kanazawa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2019 via mobile

We stayed for 2 nights on way back to Osaka. This property is about a year old so everything is pretty new. Fantastic location..2 bus stops from Kanazawa station and next door to Omicho market and 10 mins to the castle. Many buses into town. Rooms were very spacious (for Japan). Modern and minimalist. Nice public bath on the 13th floor. Only complaint was curtains were not very good at keep light out. Also can be noisy if facing main road. Otherwise highly recommendes

Date of stay: November 2019
Trip type: Travelled as a couple
2  Thank DavidSKFong
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hagi0806, フロント オフィス マネージャー at the square hotel Kanazawa, responded to this reviewResponded 9 December 2019

Hello to our priceless guest . Thank you so much for choosing our hotel to stay and your comment. We are really glad to hear you enjoyed staying here, kanazawa and our hotel.
We are very very looking forward to seeing you when you visit here again in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2019 via mobile

The hotel is clean, spacious (for Japan) staff is friendly and location is good. The mattress is the worst mattress I have ever slept on. It feels like sleeping on plywood. I personally wouldn't stay here again because of the bed...but I like a soft mattress. That being said, I have never been disappointed in a hotel mattress before. So I guess if you like very firm beds stay here.

Date of stay: November 2019
Trip type: Travelled as a couple
1  Thank 62erinl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hagi0806, フロント オフィス マネージャー at the square hotel Kanazawa, responded to this reviewResponded 9 December 2019

Thank you for staying at Square Hotel Kanazawa.
Thank you for the kind words about the staff.
But I'm sorry to hear that the bed mattress didn't meet your expectations. I hope there is another opportunity to host you.
I look forward to meeting you again.
Thank you,
The Square Hotel Kanazawa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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