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Rachel_Intl_Foodie
Lubeck, Germany

Centrally located hotel

4.0 of 5 bubblesReviewed 20 Dec 2019
The hotel was clean, comfortable, and well-located to access both the station (15 minute walk), the fish market (across the street), and the old parts of town (15 minute walks). The hotel staff are very helpful and speak adequate English. The rooms are on the smaller side, which is normal in Japan, and if you have a lot of luggage, you may find it a bit tricky to find space to put it and to get into it. The hotel offers a laundry area so I recommend that you pack light and just plan to do laundry if you plan a longer trip. They (as well as the other 4 properties at which we stayed) also provide large, refillable (i.e. not single use) bottles of shampoo, conditioner, body wash, and hand wash so you can save suitcase space by not packing those toiletries. The property also offers some queen sized beds if, like my husband, you are very tall or, as in my case, very pregnant. My favorite feature of this property was the deep soaking tub; however, as the shower is in the tub, you may have a bit of trouble getting into and out of it if you suffer mobility problems (particularly hip or knee issues).
Date of stay: December 2019
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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Reviewed 26 October 2019

Clean and comfortable, with its best asset in the middle of our trip a coin-operated washer/dryer machine. Wish we had been booked in the Rei concept room for women. Breakfast is mediocre, though we were weary from our travels and had a decent pizza and chianti in the hotel dining room for dinner. Conveniently located.

Date of stay: October 2019
Thank TravelbeeSantaFe_NM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 October 2019

The hotel is a bit far from the station (appx. 20-25 mins walking with suitcases) but you always can take a taxi or ride a bus. The location seemed very central for us - in the middle between the station and the attractions (old district & the garden). The market is very close. We arrived at 7pm and after check in went to the market area for dinner and drink in one of the local izakaya (seafood & sake). It was interesting experience :)) The bed was very comfortable, the room was clean. There are 2 convenient shops just besides the hotel - what else one can want in the morning?! Coffee & sandwiches! Would stay again, no doubts!

Date of stay: October 2019
    • Value
    • Sleep Quality
    • Service
2  Thank KateOz-13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 September 2019

Finally I found everything here! A good bathroom organization (spaces and layout) and a bed with a mattress that allowed me to rest well without getting up in my back pain. The staff was very kind and helpful. Impeccable room cleaning. So I recommend it!

Date of stay: September 2019
3  Thank 103ninol
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 August 2019

We booked 3 rooms at this hotel on 03AUG and the staff is very helpful to arrange 3 rooms on the same floor. They are very nice and noted it is my birthday and give the small gift to me when check-in. The room is clean and quite new. Guest can enjoy the free Japanese tea at the lobby. However, hotel does not have the parking space and it is first come first serve. The other guests have to park the car nearyby (around 5 minutes walk).

Date of stay: August 2019
Thank GNGN2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 July 2019

Great desk personnel, extremely helpful and very fast. The rooms are small but cheery and absolutely spotless. Washer/dryers are available, and one of the floors has a closet where you can get extra pillows of various density. I can’t recommend this hotel enough.

Date of stay: July 2019
Thank TSQtraveler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
trinity9269, マネージャー at Hotel Resol Trinity Kanazawa, responded to this reviewResponded 29 July 2019

Thank you for using our hotel.
We are very proud to hear about desk personnel.
We accepting day by day for many foreign customers.
So, we tried to English training for all staff.
How about your trip in Japan?
We are looking forward to your next coming !!

Best regard,
Hotel Resol Trinity KANAZAWA
Manager: Makoto Kawakami

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