We arrived 1 hour before our room was ready after a 2 hour journey from Takayama and a dreary walk with bags from the station. We thought we could get a coffee at the hotel and wait until we were allowed our room. We were told there was no bar or cafe and couldn't provide a coffee. The hotel is in a safe but bleak modern office area of no interest to a tourist. There are no shops or restaurants until you are back at the station. Now, I understand what some reviewers mean by the hotel being on the wrong side of the station. The west end of the station is not a fun area to be as a tourist, especially on the rainy evening when we were there in November 2019. Otherwise Vista Hotel is a perfectly good modern, smart (business) hotel with nice rooms hence my 4star rating. Kanazawa station has lots of good restaurants and shopping but it is in a station precinct. Bus from the station 15mins to historic sites. If just on a 2 night stay and if you want local bars and restaurants just outside the hotel you need to be in another area the other side of the station.