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Dingo_6152
Fremantle, Australia

A truly unique experience

Review of Kanazawa Chaya
5.0 of 5 bubblesReviewed 30 July 2024
Having never stayed at a ryokan, a traditional Japanese inn, this was an experience that we both thoroughly enjoyed. The Kanazawa Chaya is located a very short 3 min walk from the JR Kanazawa railway station and is easy to find. The Higashichaya Old Town, Kenrokuen Garden, and Omicho Market are also within easy walking distance.

The entrance is through a small, landscaped portico area, which makes a perfect visual and mental separation from the streets outside. The lobby is spacious and equally tranquil. The staff were very helpful in explaining (in basic English) the various amenities of the hotel and assisting us through the check-in process.

Our room was very spacious, with tatami flooring, sliding shoji paper doors, a delightful tokonoma, and a reasonable western-style bathroom. The low table at the centre of the room, replaced with a futon every night.

We were provided a yukata set, comprising a yukata, yukata jacket, obi (belt), and socks. For the uninitiated these traditional garments function as a bathrobe, and loungewear – they can be worn to the onsen, dinner and breakfast, and even to bed as sleepwear.

Our stay usually included an elaborate multi-course dinner, kaiseki ryori (Japanese haute cuisine), featuring local and seasonal specialities, and a traditional breakfast in the morning. Alcohol is not included but added to your bill. You will need to confirm the time for dinner and breakfast the day before your meal.

We both enjoyed the use of the hotel’s onsen, another first for my wife, it was so refreshing after each day of sightseeing in the area.

I would wholeheartedly recommend this ryokan experience to anyone travelling through Japan – we both felt lie treasured guests.
Date of stay: July 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Ryokan
A Ryokan is a traditional Japanese accommodation which typically features ‘futon’ (folding mattresses) on ‘tatami’ (straw mat) floors. Many Ryokan are known for their public baths (typically "Onsen" hot springs) and their traditional cuisine. 24/7 front desk service is not guaranteed for this accommodation type.

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2 - 7 of 102 reviews
Reviewed 2 December 2023

Perfect location by bus/train stations for easy arrival and departure, and it was easy to walk to the main sights around town. The rooms are spacious and comfortable, and the on-site bath lovely. We enjoyed breakfast so much and were able to walk to many dinner restaurants nearby! Would stay here again!

Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank laureno650
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 November 2023

The Kanazawa Chaya ryokan exceeded all my expectations!
I got an issue for my reservation, I talked with the super friendly and nice staff and after some checks they confirmed to me that I could stay for the booked night.
The room it is really big, with Japanese tatami and beatiful interior design such as paper lamp and Japanese paintings on the wall.
The arrival was really nice and pleasant, with explanation (in basic English) of every amenity of the hotel and room as well, and I got green tea and traditional Japanese sweets.
I enjoyed the private onsen that is available for guests for a long time (5 am to midnight), and you can reserve massages as well.
The traditional Japanese breakfast dressed with Yukata inside the wonderful restaurant with Japanese paintings is just a great experience with the staff dressed like Geisha style and always smiling at you.
I also appreciated the traditional Japanese music during breakfast and the futon was super comfortable!
I was seriously impressed by the staff: they are super polite and helpful and allowed me to leave my luggage before checking in as well as after checking out so that I can enjoy visiting Kanazawa.
Highly recommended!
ありがとうございます!

Date of stay: November 2023
Trip type: Travelled solo
1  Thank Alberto S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 July 2019

We took a train with a large luggage to Kanazawa. Ryokan was located in very short convenient location. Even hot summer, we were able to drag or luggage to Ryokan.
Train, local bus, tour bus are located in walking distances which made us easy to sight seeing. Foods they serve were excellent. Recommend to choose breakfast and dinner plan to enjoy local seasonal foods. Old traditional Ryokan with modern western conveniences that we were able to enjoy eating and relaxing. Nice to have coffee available for foreign travelers at traditional Japanese breakfast time. Great place to stay at Kanazawa.

Date of stay: July 2019
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Hiromi C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 April 2019

This traditional Ryokan was conveniently located 5 minutes walk from Kanazawa Station. Our Japanese-style room was spacious and the futons were surprisingly comfortable. The staff were extremely kind and helpful and were always friendly and welcoming. The Japanese breakfasts were delicious, plentiful and lots of variety. We enjoyed a kaiseki (multi-course) dinner one evening in a private room and it was a wonderful experience. Highly recommended.

Date of stay: March 2019
Trip type: Travelled as a couple
Thank Gail R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 November 2018

Arrived here from Osaka on the Thunderbird express. The hotel is behind the Garden Hotel and a short walk from Kanazawa railway station. We had a well appointed room and made use of the onsen which was very welcoming after walking around. We had pre-booked dinner at the hotel which is taken in the restaurant and is kaseki style. Very enjoyable. Breakfast is taken on the second floor and on both occasions were were offered western or Japanese seating.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Anthony G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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