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All reviews game drives victoria falls on stilts tree house chobe chilwero zambezi river white rhino fantastic guide big game national park wonderful lodge boat tour nearby village herd of elephants game reserve walking safari rhino walk
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Reviewed 10 September 2018

The accommodations and staff here were OUTSTANDING! We were so well received and given a brief orientation upon arrival. It was so comfortable. We were on a 9 day safari to four different Sanctuary camps. This was the first and a great place to 'get our safari legs!' Our first 'game drive' was to the rhino preserve. Fascinating. Visiting the bike shop, school, and clinic at Nakatindi village was inspiring. Victoria Falls are wondrous. Meals at Sussi & Chuma were delicious and varied. The pinotage became a favorite!

Stayed: August 2018
Thank InvitedToDinner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2018 via mobile

From the great staff and delicious meals to the eventful drives and boat tour with our #1 guide Phixon we had a momentous time. As a photographer I was able to capture some memorable shots in the sanctuary. Such a fantastic time!

Stayed: August 2018, travelled as a couple
Thank Todd M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2018

We loved our stay on Sussi&Chuma. The friendliness of staff, the knowledge of the guides, the cooking (incl caterpillars...), the evening visits by the elephants, the nights around the fire talking...., the white rhinos.... only positive things to say. We felt like being part of the family. Special thanks to Phixon and Junior!

Room Tip: Nr 8 is great!
Stayed: July 2018, travelled with family
Review collected in partnership with this hotel
Thank marjut f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2018

My family and I stayed at 4 of the Sanctuary Retreats, Sussi & Chuma, Chobe Chilwero, Stanley's Camp, and Chief's Camp (in that order), 2 nights at each camp. We did not use a tour company and instead booked through Sanctuary Retreats with the help of the amazing Ally and things could not have gone smoother! We were a large group of 9 people, including two children ages 8 and 11, and Ally was instrumental to the success of the trip and she guided us on everything we needed from the moment we landed in Johannesburg. The staff at every camp was incredible and incredibly accommodating. Food was wonderful and the chef always came to speak with us personally to see if there were any special dietary needs or to offer the children options that were not on the menu.

There are countless activities to enjoy in addition to the must-see of Victoria Falls. Luckson was an amazing guide and helped us pack in as many activities possible into our short time. Activities we took advantage of included game drives, a sunset cruise, the rhino walk, and a trip to a local village. Two of our group also took a fly fishing trip on the Zambezi that was outside our package but organized by Ally. It was an amazing start to our African adventure!

Stayed: June 2018
Thank Ris_45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2018

Beautiful lodge of the highest standard, phenomenal location right on the Zambezi River, exceptional service from the friendly staff, and a broad range of activities, including of course the main reason to visit Livingstone, the Falls, but more than just that.

Location is everything. Sussi & Chuma is a short drive from the Zambian side of Mosi Oa Tunya, "The Smoke That Thunders", colonially renamed Victoria Falls. The lodge is inside Mosi Oa Tunya National Park, which not only includes the Falls, but also a game reserve that is home to a small herd of protected white rhinos, and the northern bank of the mighty (and mightily impressive) Zambezi.

Included with our stay at Sussi & Chuma (in the order that we did them) are a Rhino Walk, game drive, and sundowner in the game reserve; a guided visit to the Falls and the nearby village of Nakatindi; and a sunset cruise on the Zambezi. Canoeing and fishing are also included options. The lodge can also organize other activities at extra cost like helicopter rides over the falls, whitewater rafting, ziplining, etc. -- I wish I'd taken a heli ride, but our two days were already full.

The Rhino walk is short, but these are the only rhinos we would see. They are guarded 24/7 to protect them from poachers, but they roam free, and the guards walk you fairly close up without disturbing them -- but only for about ten minutes. Continuing through the reserve on open Land Cruisers, we saw giraffe, zebra, wildebeest, mariboo (stork), impala, and then had drinks and snacks on the banks of the Zambezi during sunset.

The river cruise was excellent, first of all for the river itself, which is quite powerful and wide, with many islands. We saw a lot of hippo, fish eagles, and crocs before another sundowner on the water -- drinks and snacks at sunset. The visit to the Falls included a walk over the foot bridge, getting drenched (they gave us raincoats), a disappointing stop a a high-pressure crafts market, and a wonderful hour at the village of Nakatindi, which is supported by Sanctuary and A&K. The children take your hand and ham it up for pictures as you are guided through the village -- yes, it felt a bit scripted to elicit our support (though we were never asked for anything during the visit). But it was an instructive visit all the same, made fun by the children's enthusiasm.

At the lodge itself, cabins and walkways are on stilts for safety reasons, which we discovered when a herd of elephants passed through the lodge, munching their way through the foliage. Rooms are as luxurious as you can get (wifi worked everywhere). From the deck of my cabin, overlooking the river, I got a private viewing of a hippo dining on river grass just off the near bank -- the first hippo I saw, the most memorable. There are vervets (monkeys) roaming the lodge, which may be a minor annoyance to some (especially the staff) but which were funny for us to watch as they snuck around like cat burglars just to get at some apples.

The food was excellent. Of all the lodges we stayed at, Sussi tried hardest to give us a taste of local dishes and ingredients -- crocodile, kudu (a kind of venison), mopane worms (caterpillar), etc. There are always more palatable options for the faint of heart, as well as local fruits and vegetables, a more agreeable way of tasting local fare. On our last night we had a traditional Zambian BBQ where you create your own stir-fry. Breakfast and dinner were indoors due to the cold, but lunches were out on the deck overlooking the river. Service was impeccable.

No need to bring bug spray or heavy clothing, the lodge provides everything you need -- the mosquito netting on the bed is good. No need to bring more than two or three sets of clothing, all the lodges provide complimentary laundry service (including your socks and underwear). The beds have electric blankets for the cold winter nights, and there is heat and AC in every room.

Sussi & Chuma is not the only lodge located inside the National Park, but I came to learn during the rest of my trip that Sanctuary's standards are the highest among the five-star lodges in Southern Africa, in terms of physical plant, amenities, service, and management. It's not cheap -- there are less costly alternatives that I'm sure provide wonderful experiences too. But this is one place that is worth every penny.

  • Stayed: July 2018, travelled as a couple
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2  Thank 814dubis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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