Very good hotel for strong 4,5 and i explain the disadvantages:
1. Gym are good just for running - there are 4 device for that, but all of the devices do not have enough technical support! I by myself repaired 1 part of complex training aparatus, but all of them are creaking constantly. There is no water in the gym - please place at least 5 bottles of clean water or cooler here. "Support" button is usless, i pushed it for a minute. You have camera in the gym, but nobody can explain why light switch is above the wall without any indication.
2. Spa with oil is good, but coffee massage is awkward - my wife after it get ill for 5 days, because masseuse wrap her in coffee after 20 minutes of good massage, and then turned on cooling fan on her and leave the room - 60 minutes of such "massage" were without any massage for very good price. Massage are very expensive - for this money i can go to the mui ne and get 2 hour coffee massage and return on taxi. In the spa menu incorrectly translated "massage of the back" = "массаж спины", and not the "массаж назад".
3. Wi-fi good for first 5 days. After it you always need to change networks. Ask your network afministrator to configure traffic limits correctly.
4. There is no any medical help in the hotel. My wife get acure otit after massage. There is no any posible way to get medical help then you need it, for example at the middle of the night. You should go to the dr.Dong even if you no that this is usual otit. We spent 40$ in clinic - not much , but my wife really lost immunity after such "massage" and we not guilty in that.
5. Repair your furniture and plumber equipment. Plumber equipment need constantly technical support at least in 13 bungalow, clean it from scum. On the beach there are a lot of chaise-longue that are really damaged by rust. One of them get broken just under me. Then I took a look under other chaise-longues and found that they all damaged for 100% by rust.
6. In room there is no any equipment for food like knifes, salt or spoons. In our room we had only equipment for tea. May be You should ask people about that, because on reception they even didn't understand me. I just took the knife in the restaurant.
7. Restaurant are really expensive. We tried to eat in it, but it cost always more than 700kdongs! In mui ne i can eat twice for such price. Drinks cost 3 times larger than anythere. I know that you get money on that, but you can get them constantly if it gonna cost less than that - there are always just 1-3 people in the restaurant in the evening.
You need to make breakfasts more friendly for people with stomach problems or may be add some garnish and steamed vegetables. A lot of tourists have problem with weight and stomach - of course the want to eat such fried and salted food, but it is not healthy.
There is no place to warm up you food.
Fruits are the same every day and there is no any mango. Beverages every day the same too.
8. In the first evening we found cocaroach in our appartment. in the second day we found him dead on the balcony. He lay down for 2 days on the balcony. I'm not scare about them - may be you can improve appartment defence from them.
9. If you want to get bath you need to spend at least 1 hour because of bad water steam. Or may be you want to get money on that?
10. Add some sound in the rooms. There is no any ways to relax in the room. There is no any candles in the room for the esential oil.
11. In the end i wanted to say that hotel is very good in compare, but you can improve it easy. I'm sure that you can. If you wanted to connect I'm still here until 2nd of november :)
- Official Description (provided by the hotel):
- New Resort, with high quality facility, full-equipped amenities, high standard in design, beautiful beach, wide swimming pool with 5 luxury cabanas ... more less
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