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All reviews an ocean view suite mui ne hotel is located quiet end room service is vietnamese families direct access big balcony kite surfing rooms are spacious resort sea beach shade
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Reviewed 18 August 2017 via mobile

We're very disappointed by the way we got treated in hotel. The staff barely speaks English and are not that helpful. We used the laundry services of the hotel and some clothes came back shrunken. We told the staff our complaint and they were not helpful at all. The guy at the desk even told me I lied and that it was my own fault that the clothes got shrunken, because I shouldn't iron and washed it myself... Uh.. Hello... I gave it to your laundry service. Despite the beautiful location we will not book a room in this hotel anymore.

Stayed: August 2017, travelled as a couple
Thank Marjolein A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
430dosm, Người quản lý at Allezboo Beach Resort & Spa, responded to this reviewResponded 23 October 2017

Dear Marjolein,

The warmest greetings from Allezboo Beach Resort & Spa.
Thank you for taking the time to give your feedback. We are sorry to hear your laundry was not prepared up to the standard you've come to expect from us. We have personally addressed this with our housekeeping staff and front office staff to ensure this will not happen again.
We sincerely apologize for the inconvenience, and wish you all the best.
Allezboo Beach Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017

I was expecting a lot from this resort and unfortunately was disappointed. Spent the money on an ocean view suite, view was great but room was dated and dirty. Staff were very uninterested, food was ordinary at best and dogs roamed through the restaurant. Pool was great but overall very poor

  • Stayed: July 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank stuartmunn2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
430dosm, Người quản lý at Allezboo Beach Resort & Spa, responded to this reviewResponded 23 October 2017

Dear Stuartmunn,
The warmest greetings from Allezboo Beach Resort & Spa.
We do hope this notes finds you well. We have sent your feedback to the departments concerned. We do apologize for this bad experience. We are sorry to hear, but we hope you give us another chance to make it up to you. We will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.
Thank you and We wish you all the best!
Allezboo Beach Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2017

We stayed here in June, the normal off season for the resort. This meant that we had some very peaceful days in the hotel. The hotel was busier at weekends with Vietnamese families staying. We ate at the hotel a few times both for lunch and dinner and could not fault the quality of the food. Although it was a little more expensive than you could get in the resort, the service and quality was better. If you get the chance, make sure you have the BBQ which is normally on Saturdays, a great deal and all you can eat! Our room was upgraded upon arrival which was very nice. All of the staff are cheerful and want to make sure you have a great time. If you want to do some excursions, ask the hotel staff to arrange this for you, we had a taxi for the day and visited Ta Cu as well as Ke Ga Lighthouse, it was great doing the trip on our own as we could spend what time we needed at each place plus it was much cheaper than booking the normal excursion. I would definitely recommend this hotel, it is on the edge of the resort but very easy to walk to local eateries and taxis are cheap and plentiful. The Allezboo is a great hotel and Vietnam is amazing!

Room Tip: Garden View Deluxe room on the 1st or 2nd floor.
  • Stayed: June 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Phil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
430dosm, Người quản lý at Allezboo Beach Resort & Spa, responded to this reviewResponded 23 October 2017

Dear Phil S,
The warmest greetings from Allezboo Beach Resort & Spa.
Wow! What a wonderful review, we truly appreciate your comments and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the Resort in the near future.
Warm regards and we wish you all the best!
Allezboo Beach Resort & Spa

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Reviewed 26 May 2017

wow. We book 2 nights here in this Allezboo Resort in this month and all fine, good location, good and clean swimming pool, food is ok but not much as buffet in some other resorts i have stayed. the friendly staffs, Quiet resort. The problem is the hot and cool water supply in bathroom is not good in all of my friend's rooms. i have to call and ask for help from receptionist at first day. The second day, they fixed it. I think everything is good , just only the hot supply is not good. i also recommend this resort, it's reasonable

Room Tip: choose room next to the pool
  • Stayed: May 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Louis-LVP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
430dosm, Người quản lý at Allezboo Beach Resort & Spa, responded to this reviewResponded 23 October 2017

Dear VietnamLVPTravel,

The warmest greetings from Allezboo Beach Resort & Spa.
Thank you for your review. We are glad to hear that overall your experience was positive. We are sorry to hear that our bathroom didn't meet your expectations. This critical feedback will be noted for maintenance, that everything will be in order on your next visit. Thank you and look forward to seeing you soon.
Allezboo Beach Resort & Spa

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Reviewed 3 May 2017 via mobile

Our suite was excellent overlooking the beach with two balconies , an amazing bathroom and excellently decorated.some minor problems with one of the air conditioners, room was pretty clean. Breakfast and dinners where just so so, not enough seating in the shade.

Stayed: May 2017, travelled as a couple
Thank captaingaliano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
430dosm, Người quản lý at Allezboo Beach Resort & Spa, responded to this reviewResponded 23 October 2017

Dear Captaingaliano,
The warmest greetings from Allezboo Beach Resort & Spa.
We appreciate you taking the time to provide us with such detailed feedback about your
stay. We are very sorry to hear that air conditioners and breakfast throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services.
Warm regards,
Allezboo Beach Resort & Spa

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