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“Excellent service ”

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Samdi Hotel Da Nang
Ranked #18 of 294 Hotels in Da Nang
Reviewed 4 weeks ago via mobile

We had an excellent experience at the Samdi hotel Da Nang. We were greeted with smiling staff and a welcoming lemon tea drink. The staff were extremely helpful and friendly. We booked three day trips through the hotel and the service was great. The buffet breakfast was well laid out and a good variety of Vietnamese and western food. The wifi is fast and reliable. We highly recommend this hotel to our friends and family. We will definitely stay at the Samdi hotel next time we visit Da Nang.

Stayed: November 2017, travelled as a couple
1  Thank Alvin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samdi Da Nang H, Manager at Samdi Hotel Da Nang, responded to this reviewResponded 3 weeks ago

Dear Alvin F,

Thank you for your kind review. We are very happy to hear that our product and service met your needs and expectations.

We would be honored to have your return to Danang and Samdi Hotel in the future

Kind regards,
Samdi Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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10 - 14 of 390 reviews

Reviewed 4 weeks ago

I was absolutely baffled at how nice, but not overbearing the staff were. The hotel is very nice and has all the luxuries you would expect for its class. I lost my wallet, or dropped it in the toilet, foolish tourist, anyway the cleaner must have found it then passed it along to the reception staff who came and found me in the restaurant by face and returned it to me. Very honest. We went during a public holiday, there literally was no vacancies in Da Nang, even so the staff still found time to come and visit us and ask if we needed anything and particularly looked after our dietary requirements.

The staff were amazing! if If haven't mentioned it enough, particularly Daisy who helped us to find one of the only two halal restaurants in the city!

Stayed: May 2017
Thank Mamnunz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samdi Da Nang H, Manager at Samdi Hotel Da Nang, responded to this reviewResponded 4 weeks ago

Dear Mamnunz,

Thank you for your positive review. We are pleased to hear that you had a memorable stay and have passed along your praises to the Our Team especially Ms. Daisy. She was really happy to see your note.

We look forward to welcoming you back to Danang and Samdi Hotel in the near future.

Kind regards,
Samdi Hotel Management

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Reviewed 7 November 2017 via mobile

My wife and I flew into Da Nang from Nha Trang on a 17-hour layover. We arrived and took a taxi to the hotel (about 5 mins & 50,000 VND). It was raining and the front door staff welcomed us with umbrellas when we pulled up. We arrived to the hotel at around 8am and was trying to get a room. We were wanting to check-in then and check-out same day at 10:30pm. They quoted us a little over 3 million VND (equivalent to $136 USD). The price on Trip Advisor was $54 USD. Anyways, we booked it through TripAdvisor which was weird why they couldn’t honor it. But the staff allowed us to each their breakfast then we waited in the lobby until 11am for the room to be ready. We really appreciated the friendly staff and for allowing us to check-in early. This hotel is a little old, but it still looks good. The service we get here was far superior than our much nicer 5-star hotel we stayed at in Nha Trang. We rate this hotel 4 out of 5 stars because the hotel could use some renovation and the location is half and half. Very close to the airport, but also their is really no restaurant options in the area. Check-out was a breeze and they offered free shuttle service to the airport.

Stayed: November 2017, travelled as a couple
Thank Christopher F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samdi Da Nang H, Manager at Samdi Hotel Da Nang, responded to this reviewResponded 4 weeks ago

Dear Mr. Christopher F,

Thank you for sharing your feedback from your stay. We appreciate your kind words about our hotel. Your comments are duly noted and we will discuss these with our team to improve our standards moving forward. Please accept our sincere apologies for the inconvenience caused.

Look forward to welcoming you back soon.

Kind regards,
Samdi Hotel Management

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Reviewed 25 October 2017 via mobile

The staff at Hotel Samdi were excellent throughout my four day stay in Danang.
Jury at the concierge desk in particular was a big help.
When the airline made a mistake with my booking she worked very hard to make me comfortable despite it not being the hotel's problem. She also made excellent suggestions for local sightseeing.

I'd stay again at the hotel for the service and the staff but the laundry machines on the top floor makes a lot of noise throughout the night which is audible throughout the top few floors. I recommend a lower floor for a good night's sleep.

Stayed: October 2017, travelled solo
Thank tribaljohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samdi Da Nang H, Manager at Samdi Hotel Da Nang, responded to this reviewResponded 6 November 2017

Dear TribalJohn,

Thank you for your positive review and for recommending our hotel to other travelers. I am pleased to hear that you had a memorable stay and have passed along your praises to the Concierge Team especially Ms. Jury. They were really happy to see your note.

We look forward to welcoming you back to Danang and Samdi Hotel in the near future.

Kind regards,
Samdi Hotel Management

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Reviewed 24 October 2017

First time to Danang and we stayed at Samdi hotel. The rooms were amazing. The staff (especially Jenny the customer representative) were extremely helpful and polite. She pointed out the best eateries around and city and organised transport for us when we needed it. Overall one of the best places I had stayed through out my holiday in Vietnam. will definitely be back.

  • Stayed: October 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Tony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samdi Da Nang H, Manager at Samdi Hotel Da Nang, responded to this reviewResponded 6 November 2017

Dear Mr. Tony H.,

Thank you for your positive review. We are pleased to hear that you had a memorable stay and have passed along your praises to the Concierge Team especially Ms. Jenny. They were really happy to see your note.

We look forward to welcoming you back to Danang and Samdi Hotel in the near future.

Kind regards,
Samdi Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Samdi Hotel Da Nang

Address: 211 203, Nguyen Van Linh Street, Thanh Khe District, Da Nang 59000, Vietnam
Phone Number:
Region: Vietnam > Quang Nam Province > Da Nang
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 294 Hotels in Da Nang
Price Range: $60 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Samdi Hotel Da Nang 4*
Number of rooms: 115
Official Description (provided by the hotel):
Samdi Hotel is a luxury boutique hotel in Da Nang. The hotel is located on the city busiest street, and is at the center of Danang dynamic nightlife. Our strategic location offered visitors with many unrivalled views of the city's rivers, lakes, bridges, and surrounding mountains. Only 5 minutes away from the airport and 10 minutes away from the beach, we are your gateway to a unique travelling experience. *The interior is equipped by luxury furniture: - The high quality Dunlopillo drapes bring healthy sleep for users. - 2 layer glass window with sound and thermally insulation - Floor and wall were made of natural wood that absorb Carbon Oxygen from the environment,warmth feet. - All of area cladding with elegant marble. - Sanitary Equipment is imported from TOTO Japan. ... more   less 
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