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Lotus Hoi An Boutique Hotel & Spa
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Reviews (708)
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All reviewsold townshuttle buspretty hotelbreakfast buffetlocal markethalf wayfree shuttle servicecooking classhotel is lovelytwo nightsnice poolprivate beachswimming poolfresh fruitcua dai beachwould highly recommend this hoteltown centre
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114 - 119 of 708 reviews
Reviewed 12 October 2016 via mobile

A big thank you to all staff at lotus especially surrie russia amy. All staff in resteraunt thanh nina louna maya helen enly & lenon tsun.
We had a woderful stay again for 12 nights. Massages were amazing. Pool delightful and all food and wonderful cocktails. Miss you guys already. Best team run hotel ever. Thak you so much.
Love n sunshine
Kevin and deb
Australia
See ya next year x

Stayed: October 2016, travelled as a couple
6  Thank Debra K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nguyen Ly B, Director of Sales at Lotus Hoi An Boutique Hotel & Spa, responded to this reviewResponded 22 November 2016

Dear Kevin and Deb,

We all miss you much!

Our entire team and I are delighted that you enjoyed an amazing time during your 12-night stay again with us and we really appreciate that you took your precious time to share your experience on Tripadvisor.

We look forward to having you back at the Lotus Hoi An next year.

With much appreciation!
Bui Nguyen Ly/ Mrs

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2016

My friend recommend this hotel to me. This is a peaceful hotel with very nice garden. They have a small swimming pool but it's so cool!
The staffs are the best. Such as: Ms Dona, Ms Amy at reception and all staffs at restaurant, bar.......
They always smile, helpful and friendly with my family.
We will return and recommend this hotel to my friend!

Stayed: September 2016
5  Thank All-in-love88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nguyen Ly B, Director of Sales at Lotus Hoi An Boutique Hotel & Spa, responded to this reviewResponded 22 November 2016

Dear Honored Guest,

Thank you very much for sharing your experience on Tripadvisor.com and we hope that it helps other travelers.

We are excited to learn that you enjoyed your stay with us and your compliments about our staff is highly appreciated. We are sure to share your review with our team and we continuously improve and learn from every single comment to make Lotus Hoi An Boutique Hotel & Spa more better in the future.

Once again, we thank you very much for your time to recommend us and we look forward to an opportunity of welcoming you back.

With much appreciation!
Bui Nguyen Ly/ Mrs

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Reviewed 9 October 2016

We stayed at the Lotus for 7 nights and we are already planning our return trip. This is a wonderful, peaceful, safe, hotel, only a few minutes' drive from the beach or the Old Town, and with lots of little shops nearby. I had some dresses made at the tailor next door and I highly recommend her work! The front desk staff led by Amy were always friendly and helpful, giving us lots of information about planning tours to nearby sights like My Son Sanctuary which is an incredible place that you have to see if you're staying in the area.

The restaurant and its staff were lovely, and Chef Tung (I am not sure if that's the correct spelling, my apologies) always addressed us by name whether we were enjoying a meal in the restaurant or ordering poolside drinks. The pool is the perfect photo-worthy place to cool off after spending the day out and about, as we took advantage of the free shuttle service at least once every day (it goes back and forth may times a day to the Beach or Hoi An Old Town). We also had a few massages at the hotel spa which was soo relaxing as the staff are very skilled and professional.

Our room was beautiful with a comfy bed, wonderful aircon, really nice bathroom, and a great selection of snacks and drinks in the minibar. We had a friendly rooster living in the block next door to our Suite and he was our daily alarm clock. Very cute. Don't pay too much attention to the reviews that say 'OMG the roosters keep you awake all night'... trust me they only crowed a few times each morning. I asked for a computer to do some work and a member of staff loaned me their laptop! Wasn't expecting that. But that's the level of service the staff provide at the Lotus, they just go above and beyond.

Thankyou again. We're looking forward to coming back :)
Miranda and Simon

  • Stayed: September 2016, travelled as a couple
    • Value
    • Rooms
    • Service
6  Thank mirandasimon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nguyen Ly B, Director of Sales at Lotus Hoi An Boutique Hotel & Spa, responded to this reviewResponded 22 November 2016

Dear Miranda and Simon,

It is our great honor having you as our honored guests and we would like to take this opportunity to express our sincerest thanks for sharing your experience in details about our property to other travelers.

We are so happy to learn how much you enjoyed your time with us from the property to our service and so excited to read: "We're looking forward to coming back". We are committed to providing our guests with the highest quality of service by continuously appraising the standards of our products and services. Your GREAT review is really an encouragement to our entire team.

Once again thank you very much for taking your valued time to share your review at TripAdvisor. We are very excited and look forward to welcoming you again in the near future. Please do not hesitate to contact us via sales@hoianlotushotel.com if we can assist you with anything.

Yours sincerely,
Bui Nguyen Ly/ Mrs

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Reviewed 28 September 2016 via mobile

Good hotel located 15 min by bike from the old town. Bicycles are provided for free. Helpfull and very kind employees. Nice pool and clean rooms. We had a very good massage from Lily and Lam in the hotel spa.
We would definitely go back

Stayed: September 2016, travelled as a couple
4  Thank Marleen d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nguyen Ly B, Director of Sales at Lotus Hoi An Boutique Hotel & Spa, responded to this reviewResponded 4 October 2016

Dear Mjong85,

Warmest Greetings from Lotus Hoi An Boutique Hotel & Spa!

It is great to know that you enjoyed your stay at Lotus Hoi An Boutique Hotel & Spa and our entire team really do appreciate your taking the time to share your experience with us on Tripadvisor.com.

We look forward to welcoming you again and please do not hesitate to contact us if you need further assistance.

Yours sincerely,
Bui Nguyen Ly/ Mrs

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Reviewed 28 September 2016 via mobile

What an awesome placed we stayed in Hoi An. From the moment you arrive till you leave everyone is treating you like a real guest. Swimming pool is great to relax and also the spa is highly recommended. The shuttle bus which is free for hotel guest have regular time slots to town and to the beach.
Very affordable pricing on everything and like the discount and happy hour specials.
Dont waste time searching for other hotels just book this one it is perfect.

Stayed: September 2016, travelled as a couple
4  Thank Baasvandieplaas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nguyen Ly B, Director of Sales at Lotus Hoi An Boutique Hotel & Spa, responded to this reviewResponded 4 October 2016

Dear Baasvandieplaas,

Warmest Greetings from Lotus Hoi An Boutique Hotel & Spa!

We thank you very much for your great comments regarding our team and the services provided to you, we are delighted that you awarded us full marks and mentioned us as "All you need in Hoi An". Indeed we felt much encouraged by your compliments and there is no greater satisfaction than receiving kind words from honored guests.

We trust that other travelers will find your comments as a helpful advice when looking for an appropriate accommodation in Hoi An Ancient Town with hearty services.

We do hope that we have the opportunity of welcoming you back and once again, we really appreciate that you took the time to share your experiences on Tripadvisor.com.

With much appreciation!
Bui Nguyen Ly/ Mrs

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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