Bearing in mind the hotel was under about a metre of water a few days before we arrived, the staff had done a magnificent job in getting it up and running again, The pools were out of action when we arrived but were in use when we left after three nights. As compensation for lack of pool use we were all offered a free 45 min spa treatment free of charge. They really went out of their way to make sure we were ok and enjoying our stay. All the staff (including maintenance chaps) ALWAYS greeted us with a smile and a friendly "Hello". Excellent staff training. One lady - Rose - was so sweet, always making sure we were ok.
Only had breakfast there so didn't sample the Red Bean restaurant as such, but breakfast was fab.
A top place.
- Official Description (provided by the hotel):
- La Siesta Hoi An Resort & Spa is one of 5-star resort in Hoi An, which has 2 swimming pools, villas with the best service in Hoi An . ... more less
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