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“Lovely peaceful hotel with helpful staff” 4 of 5 bubbles
Review of Thien Nga Hotel

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Thien Nga Hotel
Ranked #100 of 140 Hotels in Hoi An
Certificate of Excellence
Exeter
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Lovely peaceful hotel with helpful staff”
4 of 5 bubbles Reviewed 31 March 2012

We stayed for 2 nights at this hotel and found it an overall positive experience. We stayed on the top floor in a spacious, clean room with nice bathroom for 20 dollars per night. Good location - short stroll from town centre and easy to hire bikes to get to beach. Staff were helpful in advising on onward travel and arranged our bus to Hue. Only minor complaint was that the wifi did not really work in our room, but the reception computers have good connection.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KathyExeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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269 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 13 March 2012

There are two Hoi Ans, really: The hotel zone near Cua Dai beach (perfect for sun-worshippers), and Hoi An town (near "cultural" attractions, dining, the market, etc).

If you're seeking the latter, this place fits the bill nicely. Our moderately-sized room was clean, with a private balcony that looked out over a beautiful rice paddy. The walk into town was a pleasant five minutes.

Hotel management read our taste well (we prefer local establishments over those geared towards foreigners), and always had great restaurant recommendations for us.

Tip: If you're brave, have the front desk negotiate a scooter rental from the establishment next door. At $5USD per day, we sailed about the Hoi An countryside without paying a single cab fare: beaches, farms, you name it. The only way to go!!!

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank aabucko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 5 March 2012

Our experience began with an ignored email enquiry sent the day before arrival. Never a good sign, but as we hadn't had any truly negative experiences in Vietnam we let it slide. Upon calling the next day we were advised that a room was available. Arriving in the hotel all seemed well. We were offered one room with a balcony and another on the ground floor; we opted for the ground floor. We were told we could leave our valuables in a safety deposit box which turned out to be a paper envelope in the reception safe. Not reassuring. The room was okay, but noise from night staff and open doors to the street guaranteed a bad nights sleep. When we asked to change rooms we were told we could take one on the third floor. All seemed well again. The next morning we were told we had to move to the fourth floor and that's when the troubles began. Situated next to the loud water tank, the room was crawling with ants and mosquitoes. When we asked for another pillow, the management passive aggressively denied us the pillow. Other guests agreed that the manager was initially helpful but ultimately false in his good nature. We finished up our stay and departed hoi an agreeing that an honest review on TA was in order. This hotel is not lovingly maintained or run and does not deserve its listing in the lonely planet, especially not as a top choice. I've read decent reviews on this site for this hotel and they are most likely honest. But things can easily go wrong here too. If you're not up for the gamble, bring your business elsewhere.

  • Stayed March 2012
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank elizabethandjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gypsy Traveller
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 5 March 2012

This place ticked all the boxes for us and more. Our room was spacioius, clean and airy, with a large comfortable bed and a decent sized blacony that overlooked the garden at the rear. We also made great use of the DVD player in our room (new dvd's are sold in the old town for $1 each).

Breakfast was included (buffet style) bread, fruits & shakes, plus made to order, eggs & pancakes. The chef really knows how to make a yummy pancake!!!!

The housekeeping staff were exceptional. Always smiling, polite and professional. We were seriously well looked after. The reception staff are helpful and friendly and a guard is on duty at night.

An easy 5 min walk to the Old Town and a short bike ride to the beach. There's a fantastic moped hire next door. This lady is lovely, speaks good English and has reliable bikes for $5 a day. She also sells drinks and a few grocery items at her little stand, at very resonable prices.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Zane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 4 March 2012

What a find! There is nothing bad I can say about this hotel. The rooms are spotless and the one we stayed in (2nd floor in the back) had a lovely balcony with 2 chairs and a table with a pleasant view of a small farm. At night there is only the sound of frogs! The staff are extremely friendly. There are bicycles you can rent for only $1 per day with a lock. We rented these bikes every day and went everywhere with them - it was a great way to see Hoi An especially the 2 beaches which are about 1/2 hour bike ride away. The breakfasts are great and made to order hot with your choice of delicious banana pancakes or an egg dish, fresh fruit juice, fresh fruit, crispy bread. Free internet & computers in the lobby. Great location just a short walk into town.

Room Tip: one flight up in the back is the best choice, unless you want to be higher and like to climb stairs...
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Shazzarella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Thien Nga Hotel

Property: Thien Nga Hotel
Address: 52 Ba Trieu St., Hoi An 51000, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Free Parking Restaurant Airport Transportation
Hotel Style:
Ranked #100 of 140 Hotels in Hoi An
Price range (per night): $29 - $44
Hotel Class:2.5 star — Thien Nga Hotel 2.5*
Number of rooms: 22
Official Description (provided by the hotel):
Thien Nga Hotel, located in Hoi An Ancient Town, Hoi An, is a popular choice for travelers. The city center is merely 0.5 Km away and the airport can be reached within 45 minutes. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Cao Dai Pagoda, Phac Hat Pagoda, Cam Pho Temple. The facilities and services provided by Thien Nga Hotel ensure a pleasant stay for guests. The hotel provides free Wi-Fi in all rooms, Wi-Fi in public areas, airport transfer, car park, bicycle rental to ensure our guests the greatest comfort. Experience high quality room facilities during your stay here. Some rooms include internet access - wireless (complimentary), refrigerator, desk, television, air conditioning, provided to help guests recharge after a long day. The hotel offers wonderful recreational facilities such as garden to make your stay truly unforgettable. Thien Nga Hotel is a smart choice for travelers to Hoi An, offering a relaxed and hassle-free stay every time. ... more   less 
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Also Known As:
Thien Nga Hoi An

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