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“Outstanding Hotel”

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Reikartz Zaporizhia
Ranked #5 of 7 Hotels in Zaporizhzhya
Reviewed 24 May 2015

This was my first trip to Ukraine and stayed at the Rikartz in Zaporizhia. I didn't know what to expect only knowing a few words in their language. The staff was absolutely wonderful! They not only have some who speak English, but they even took time to help me speak the words of their language correctly and even taught me some new words! They have a nice restaurant with a lovely patio to sit and have your meal and coffee. The food was good. The rooms are clean and very well priced. The swimming pool was nice, a little cool because it just opened when I was there. There is a beach just down the road and a cafe too.
I would recommend this hotel and I will be staying here again on my next trip.

Room Tip: The front rooms have a view of the park across the road from the hotel
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  • Stayed: June 2014, travelled solo
    • Value
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    • Service
Thank nightcap13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 73 reviews

Reviewed 19 March 2015

Ukraine is a country with many problems so I wasn't expecting too much but this hotel was perfectly adequate for a short stay. The rooms were well furnished, warm and clean and the reception staff efficient .

Stayed: March 2015, travelled on business
Thank ricky39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2015 via mobile

Generally a lovely hotel, wasn't it that got several times seriously electrocuted by the toaster and the coffee machine at breakfast :-/ wintertime, sweaters and rubber soles are not the best combination in this hotel, other colleagues where more lucky. Evening bar times where short, not a cosey place to be but personal is nice and helpfull. Prive quality is ok, maybe in summertime when using the pool its well worth it :-)

Stayed: February 2015, travelled on business
Thank Marko1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2014

Nice hotel in Zaporizhia. Had a beautiful, large room with balcony facing the pool area. Unfortunately it was the wrong time of year, so no swimming or sunbathing for me. From the balcony there was also a great view over the river. Summer must be fantastic here :)

The room and bathroom were excellent, and as previously mentioned, came with a balcony. Well kept, well furnished and very, very clean.

The hotel restaurant served very good food in lovely furnished restaurant, and the breakfast was ok.

  • Stayed: October 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank Sweden_is_lovely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2014

Reikartz is located on the river bank, has very nice backyard with swimming pool and summer terrace. They generally serve good food a la carte. I stayed in the hotel several times, and the last one was the worst, I guess.
It was extremely cold in the room, the hotel couldn't fix the problem - sent in some guy who looked at the heater and said he couldn't help. That's all, folks! Freeze to death.
Breakfast was poor and not offering even a leaf of greenery, so it was painful for me.
And on top of that, they are building 4th floor so it might get noisy from time to time.

Will avoid the hotel next time despite pool and summer terrace..

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tania L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna_N_Kiev, Менеджер по связям с общественностью at Reikartz Zaporizhia, responded to this reviewResponded 6 May 2014
Google Translation

Добрый день!

Благодарим Вас за выбор отеля «Reikartz Запорожье». Комментарии наших гостей очень важны, так как они помогают совершенствоваться и вовремя исправлять возможные недочеты работы отеля.

Приносим Вам наши извинения за описанную ситуацию, связанную с температурой в номере, шумом, а так же ассортиментом продукции на завтрак. Хотелось бы отметить, что по требованию гостей мы предоставляем обогреватели, а так же информируем о возможных ремонтных работах в отеле.

Мы обязательно проведем дополнительные тренинги для персонала, чтобы подобные ситуации впредь не возникали, а также рассмотрим Ваши пожелания меню, которое предоставляется на завтрак.

Надеемся увидеть Вас вновь в отелях сети Reikartz Hospitality Group!

С Уважением,
Татьяна Брынзак
Директор по гостеприимству
Reikartz Hospitality Group

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Reikartz Zaporizhia

Address: Mayakovskoho prosp. 19, Zaporizhzhya 69035, Ukraine
Region: Ukraine > Zaporizhia Oblast > Zaporizhzhya
Amenities:
Bar / Lounge Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 7 Hotels in Zaporizhzhya
Price Range: $41 - $58 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Reikartz Zaporizhia 3*
Number of rooms: 40
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