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11 - 16 of 85 reviews
Reviewed 19 March 2015

Ukraine is a country with many problems so I wasn't expecting too much but this hotel was perfectly adequate for a short stay. The rooms were well furnished, warm and clean and the reception staff efficient .

Stayed: March 2015, travelled on business
Thank ricky39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2015 via mobile

Generally a lovely hotel, wasn't it that got several times seriously electrocuted by the toaster and the coffee machine at breakfast :-/ wintertime, sweaters and rubber soles are not the best combination in this hotel, other colleagues where more lucky. Evening bar times where short, not a cosey place to be but personal is nice and helpfull. Prive quality is ok, maybe in summertime when using the pool its well worth it :-)

Stayed: February 2015, travelled on business
Thank Marko1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2014

Nice hotel in Zaporizhia. Had a beautiful, large room with balcony facing the pool area. Unfortunately it was the wrong time of year, so no swimming or sunbathing for me. From the balcony there was also a great view over the river. Summer must be fantastic here :)

The room and bathroom were excellent, and as previously mentioned, came with a balcony. Well kept, well furnished and very, very clean.

The hotel restaurant served very good food in lovely furnished restaurant, and the breakfast was ok.

  • Stayed: October 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank Sweden_is_lovely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2014

Reikartz is located on the river bank, has very nice backyard with swimming pool and summer terrace. They generally serve good food a la carte. I stayed in the hotel several times, and the last one was the worst, I guess.
It was extremely cold in the room, the hotel couldn't fix the problem - sent in some guy who looked at the heater and said he couldn't help. That's all, folks! Freeze to death.
Breakfast was poor and not offering even a leaf of greenery, so it was painful for me.
And on top of that, they are building 4th floor so it might get noisy from time to time.

Will avoid the hotel next time despite pool and summer terrace..

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tania L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna_N_Kiev, Менеджер по связям с общественностью at Reikartz Zaporizhia, responded to this reviewResponded 6 May 2014
Google Translation

Добрый день!

Благодарим Вас за выбор отеля «Reikartz Запорожье». Комментарии наших гостей очень важны, так как они помогают совершенствоваться и вовремя исправлять возможные недочеты работы отеля.

Приносим Вам наши извинения за описанную ситуацию, связанную с температурой в номере, шумом, а так же ассортиментом продукции на завтрак. Хотелось бы отметить, что по требованию гостей мы предоставляем обогреватели, а так же информируем о возможных ремонтных работах в отеле.

Мы обязательно проведем дополнительные тренинги для персонала, чтобы подобные ситуации впредь не возникали, а также рассмотрим Ваши пожелания меню, которое предоставляется на завтрак.

Надеемся увидеть Вас вновь в отелях сети Reikartz Hospitality Group!

С Уважением,
Татьяна Брынзак
Директор по гостеприимству
Reikartz Hospitality Group

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2013

Stayed in standard room .on the upside the rhotel area are clean and well looked after.On the downside the hotels fascilities are poor.The pool area has few sunbeds.,The menu is very very poor not one fitting a 4 stars hotel. the location far from the city center and difficult to find taxi or transport .Also make sure you get a quote on the final price when ordering at pool as there are loads of hidden charges .

Room Tip: day use at pool and rest
  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Thank Htoufeily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna_N_Kiev, Менеджер по связям с общественностью at Reikartz Zaporizhia, responded to this reviewResponded 30 August 2013
Google Translation

Добрый день!

Спасибо за Ваш отзыв, нам очень важны мнения наших гостей!

Хотелось бы прокомментировать основные моменты. Действительно, отель находится в 10 минутах езды от центра. Вместе с тем, отель расположен на самом берегу Днепра, в рекреационной зоне. И портье гостиницы с радостью вызовут Вам такси или же предоставят трансфер, чтобы добраться до любой точки города.

Мы предлагаем в нашем ресторане достаточно разнообразное меню: у нас есть и гриль-меню, и суши-меню, и меню европейской кухни. Мы были бы Вам очень благодарны, если бы Вы подробнее указали, какие позиции в меню Вам хотелось видеть дополнительно, чтобы мы могли проработать такую возможность. Что касается мест у бассейна - для гостей мы предлагаем 70 лежаков и альтанок. К сожалению, места у бассейна мы не бронируем, так как это вызывает некоторые неудобства для гостей. Для проживающих гостей пользование бассейном бесплатно.

Еще раз спасибо за то, что нашли время нам написать! Будем очень рады видеть Вас снова в отеле "Reikartz Запорожье" и во всех отелях нашей сети!

C уважением,
Ирина Барабанова
Директор по гостеприимству
Reikartz Hotel Group

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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