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“Typical bussines hotel.”
Review of Atlas Hotel

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Atlas Hotel
Ranked #1 of 20 Hotels in Donetsk
Reviewed 16 August 2012

It's a good place. What you expect, what you get. Nice restaurant on the first floor. Comfortable lobby where you can meet your partners and organize quick briefing. Nothing to do around hotel. But the hotel is about a 10 minute walk from the main street.

  • Stayed: September 2011, travelled on business
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1  Thank Anton F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KaterynaProkhorova, General Manager at Atlas Hotel, responded to this reviewResponded 21 August 2012

Dear Anton,

Thank you for your comment! Ramada Donetsk hotel team is very pleased and
honoured to read it. Glad to inform you that we have a lot of new things at our hotel and we are
eager to see you soon!

Thank you once again for your comment!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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39 - 43 of 156 reviews

Reviewed 21 July 2012

I stayed here for about a week, and the hotel was good. I am back in Donetsk again, but I'm trying out a new hotel, so the Ramada was good - but not good enough to where I had to go back. The lounge attached to the hotel is a nice place to get a drink, and the food is decent, albeit expensive.

The room and amenities were average. The AC unit was a bit loud and was either "ON" or "OFF" (no temperature meter) , so it was difficult to sleep in the night depending on if it was a warm or cool night.

The hotel is about a 5-10 minute walk from the main street where there are plenty of shops, restaurants, parks, and general things to see and do. The hotel is also walking distance to the Dunbass arena where Shaktar (WAXTAP) plays.

I would recommend the hotel overall.

  • Stayed: June 2012, travelled on business
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1  Thank 3riq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KaterynaProkhorova, Manager at Atlas Hotel, responded to this reviewResponded 30 July 2012

Dear Guest!
Thank you for taking the time to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconveniences during your stay and hope to see you during your next visit.

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Reviewed 21 July 2012

Stayed here during EURO 2012 it is a very nice clean, comfortable hotel, I even won a free night there in their business card draw, but sadly don't think ill be going back t claim it :-(

  • Stayed: June 2012, travelled on business
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1  Thank kaycole228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KaterynaProkhorova, Manager at Atlas Hotel, responded to this reviewResponded 30 July 2012

Dear Guest!

Many thanks for completing a review on this website regarding your stay with us.
All feedback provided would be utilized to improve the level of service we provide to our guest. We are very pleased to hear that you had a very nice stay with us. We want to inform you that you can use certificate for free night at any time during six months.
Again, thank you for completing this review.
We look forward to welcome you back to the hotel in the near future.

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Reviewed 10 July 2012

Stayed here during Euro '12. For a start, the hotel, like one or two others in Ukraine, jacked up prices by about 3 or 400 percent during the tournament, which wasn't great. Note that other hotels didn't hike by that much.
Nothing at all wrong with the hotel. Walking distance to the stunning Donbass Arena. Modern room, free wifi, and the breakfast staff were some of the best I have encountered anywhere. Other hotels should take note.
Mild confusion at the front desk when I originally ordered a car, then cancelled, and was slightly scolded by Daria! Not great, but nothing too damaging.
I'd stay here again if returning to Donetsk, and I'm sure the prices would dip!

Stayed: June 2012, travelled on business
1  Thank RRLondra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 July 2012

Dear Sir/ Madam,

Thank you very much for sharing thoughts about your stay in Ramada Donetsk! We are all delighted that you enjoyed our breakfast and the service in restaurant so much: your review was immediately shown to all employees!
Our Front Office Manager is going to discuss with Daria the issue you mentioned; I assure you that we will make all the necessary conclusions and utilize them in our further operation.

Now our rates, indeed, are back to the usual level. Please feel free to find the best rate offers at Ramada Donetsk website. Hope we will welcome you again to our hotel soon!

Warm regards,
Kateryna Prokhorova
Deputy General Manager
Ramada Donetsk Hotel

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Reviewed 30 June 2012

There are four or five good hotels in Donetsk and this is one of them. Not as plush as the Donbass Palace or Shakhtar Plaza, but nothing wrong with it in terms of comfort and facilities.

It's a 20 minute walk from the main part of town and the hotel bar tends to fill with hookers after dark, but this is eastern Europe, so an occupational hazard!

All of the facilities are above average.

  • Stayed: June 2012, travelled on business
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2  Thank Euro327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 July 2012

Thank you so much for your review! We appreciate you taking the time to say such lovely things. We would love to be your hotel of choice when you return to Donetsk. Please let us know if we can be of assistance in any way.

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Additional Information about Atlas Hotel

Address: Shevchenka bulv. 20, Donetsk 83015, Ukraine (Formerly Ramada Donetsk)
Region: Ukraine > Donetsk Oblast > Donetsk
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Donetsk
#1 Spa Hotel in Donetsk
#4 Business Hotel in Donetsk
Price Range: $72 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Atlas Hotel 3*
Number of rooms: 165
Official Description (provided by the hotel):
Atlas Hotel is situated on a beautiful Kalmius river bank right in the heart of the city on the business routes cross, in only minutes from malls, Donbass-Arena stadium and traffic interchange. Our hotel offers you comfortable accommodation in 165 nicely decorated rooms that meet all the up-to-date international standards ... more   less 
Reservation Options:
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Also Known As:
Atlas Hotel Donetsk

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