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“Hotel just opposite footbal stadium”
Review of Shakhtyor Plaza

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Shakhtyor Plaza
Ranked #3 of 21 Hotels in Donetsk
Reviewed 21 April 2012

Good hotel location, just opposite footbal stadium. It was strange to learn that hotel swimming pool was at extra fee.

  • Stayed: March 2012, travelled on business
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1  Thank Victor77777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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24 - 28 of 72 reviews

Reviewed 1 February 2012

Horrible service! Night manager on drugs, at the evening full of prostituted, in the hall, “KGB” guys watching you – everywhere! not smiling just standing there and looking; not a nice person in the entire hotel! don't go there!!!!

  • Stayed: January 2012, travelled on business
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4  Thank Elizabeth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2011

Although outside the city area, it is conventiently located near a major sport arena. Newly renovated ( and perhaps still under some fine tuning) this elegant 4 star hotel has small rooms, showers without adequate shelving and room doors without peepholes, but makes up with its onsite facilties with a hotel reception bar, a trendy upscale lounge/bar that would fit right in to New York City scene with its stylish guests/ decor and live music, a fine dining restaurant (long wait for great food)and a brightly lit modern pizza house. Hotel offers great facilities for meetings / conventions.
The Spa Facility was also impressive, with its juice/tea bar and all new machines and great personal trainers who speak enough english. There is a fully equiped gym facility for cardio room and weight/machines and another area with the Aqua Facility with an indoor pool and saunas and even a salt room with its own flat screen and remote. Prices vary between 12 and 20 USD for use of the facilties but the sport massage at 30 USD/hr is worth it although done in a clinical and very bright room. There is no direct access to the Spa from the rooms so you have to walk across the lobby and walk down, but the dressing room facilties are more than adequate.
As perhaps the first large group to be booked at this hotel, the hotel staff who were very helpful had a crash course in English and western habits getting familiar with our need for ice with everything we drink. Competitively priced! Great service! Worth the stay!

  • Stayed: November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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3  Thank Just4shiv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2011

I've stayed in this hotel in November 2011. It was my first and surely not the last stay in Shakhtar plaza. This property locate just in front of the Donbass Arena stadium. Check-in procedure was smooth in within 10 minutes I was guided to my room on a 4th floor. The room (Classic) dimensions is a typical for this type of rooms. Not too big and too small. The romm was very clean. Bathroom was ok despite it was a little small. Do not expect fast LAN connection in your room. It is slow, very slow. Upon check-out I was told that this problem will be solved. My package included breakfast, dinner and SPA-zone admission.
Breakfast is nice. You won't be disappointed. Dinner was good. You can choose between two salads, three options of main course, three options of side dish, glass of wine, bottle of water and tea. Restaurant of the hotel is spacious with good band playing in the evening.
SPA-zone is fourth to visit if it was included to the room price. Good swimming pool with jacuzzi and waterfall system, two saunas and one Turkish bath (Hamam).

Stayed: November 2011, travelled on business
3  Thank Dmytro R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2015
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  • Stayed: December 2014, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank anastasiyagavrina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 7 July 2017
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Additional Information about Shakhtyor Plaza

Address: Germana Titova Ave., 15, Donetsk, Ukraine
Region: Ukraine > Donetsk Oblast > Donetsk
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 21 Hotels in Donetsk
Price Range: $78 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shakhtyor Plaza 4*
Number of rooms: 322
Official Description (provided by the hotel):
Shakhtyor Plaza hotel is situated in the center of Donetsk. From the windows of the hotel you can enjoy a beautiful view of the Donbass Arena stadium. The hotel offers a full range of services: wellness center, large indoor swimming pool, cozy lobby bar, pizzeria and several banquet and meeting rooms for events. Hotel has 322 rooms of different categories. Shakhtyor Plaza rooms are equipped: air conditioning, flat-screen TV, convenient working space, safe and mini-fridge. ... more   less 
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