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Reviewed 17 November 2018 via mobile

For my wife and I this was our first,and last,trip to Marmaris,but it’s the hotel I want to write about.On reading the other reviews I have to check its the same hotel as we stayed in,the decor was decidedly tired and in need of a good makeover,the food was most disappointing,what we had at lunch was served in a slightly different guise at dinner and a lot of the time it wasn’t cooked right through,talking fish and chicken here,but then again it wasn’t anything else.We were most disappointed in the food, and the desserts was various cakes,”tasteless “.For the spirits,it was absolutely horrible,we ended up going to bars outside.What I can’t understand was the fact that about 95%of the people we asked their opinions on the hotel they more or less agreed with us and then I read the reviews here about the place.Please believe me when I say we are not fussy but this place,in our opinion,ruined the holiday.

Date of stay: October 2018
Trip type: Travelled as a couple
5  Thank billmF731QG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PasaBeach, Konuk İlişkileri Müdürü at Pasa Beach Hotel, responded to this reviewResponded 22 November 2018

Dear billmF731QG,

Thank you for your feedback. We are very disappointed to see that our service was below your expectations. We reassure you that your complaints will be shared with the entire team.
Your feedback will help us to continually improve the standard of facilities and services offered to all our guests.
We hope you'll give us another chance to hosting you again. Take Care

Kindly Regards
Nihal Gürsu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2018

Lovely clean hotel with friendly staff.
The maids are amazing our room was spotless throughout our 12 night stay.
The food was better than expected, with so much choice. A little cold at times but we just used the microwave in the dinning room. Deserts amazing.
The entertainment was a let down I'm afraid. Although the animation team worked very hard and you couldn't fault them, it would have been nice to have some outside bands live musicians singers etc.

Date of stay: October 2018
Thank knightvicky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PasaBeach, Konuk İlişkileri Müdürü at Pasa Beach Hotel, responded to this reviewResponded 26 November 2018

Dear Knightvicky

Thank you for taking the time to share your impressions of your stay at our hotel.
We truly enjoyed looking after you and hope to have the pleasure of welcoming you back again.Take Care.


Kindly Regards!
Nihal Gürsu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2018

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
PasaBeach, Konuk İlişkileri Müdürü at Pasa Beach Hotel, responded to this reviewResponded 9 November 2018

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Reviewed 7 November 2018

One of the best hotels I’ve stayed in. All the staff were friendly and very helpful. The entertainment team were brilliant. Organising nights out and made sure everyone was having a great time. Food was good, plenty to choose from. And if you’re fussy like me there’s plenty of places within walking distance to find something. Rooms were very good. Cleaned every day. The pools were good and the hotel is in a great spot right on the beach. Would definitely come back.

Date of stay: October 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
Thank Maxbcfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PasaBeach, Konuk İlişkileri Müdürü at Pasa Beach Hotel, responded to this reviewResponded 9 November 2018

Dear Maxbcfc

Thank you for your feedback on our friendly staff and the hospitality you received while staying with us. It is always our intent to treat our guests with the personal attention they deserve, and we are delighted our efforts made your holiday all the more memorable..
We're looking forward to having you again.Take Care.

Kindly Regards,
Nihal Gürsu

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Reviewed 7 November 2018 via mobile

The positives the hotel is clean I can’t fault them in that towels changed every day and room cleaned well. The staff are good and polite though most of them don’t speak English or understand it.
The down side of it . The meals were horrible no English food . Salad bar was the same nothing exciting vegetables were not fresh and the whole menu was a mess too much repetitive of food and it was so boring
The pool area was so small with so many people smoking that you could not escape the passive smoking. Smoke was everywhere the reception the pool area you couldn’t just escape it corridors and just everywhere. The location is also not very ideal. It’s located in a darkish area with so much growth around that it is very difficult to go out at night. The rooms are also dim with no proper light it’s all full lighting which is scary . The indoor pool is located downstairs in the basement a very dull place very quite and spooky .
Nobody explains to you what is expected at the resort it’s all guess what and look it up yourself
I wouldn’t recommend anyone to go three
Didn’t enjoy my seven days stay

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Gertrued T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PasaBeach, Konuk İlişkileri Müdürü at Pasa Beach Hotel, responded to this reviewResponded 9 November 2018

Dear Gertrued T,

Thanks for taken the time to write your review relating to your recent stay. We sorry to hear that our hotel food is under your expectations.Our intention is never to create such a unpleasant stay in our hotel.
Thank you for your feedback, it will help us to continually improve the standard of facilities and services offered to all our guests.
We would be delighted if you give us another opportunity to welcoming you again. Take Care!

Kind Regards!
Nihal Gürsu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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