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“Great location in Unusual Landscape”

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Tourist Hotel & Resort Cappadocia
Ranked #77 of 78 Hotels in Goreme
Reviewed 2 September 2016

Stay in Goreme as it is in centre of all sites you can walk to. Try one of the Hamams, to revive the tired body. There is nothing like relaxing on a slab of marble, being scrubbed and washed completely from head to toe. Wish I had time to go again but did get to try their superb massage one afternoon after a long and tiring day of walking. Be prepared to climb many steps everywhere. Fabulous place to see the unusual sunset is on top of the highest hill in centre of Goreme. Worth the walk up all the steps to get there.

Room Tip: There are views everywhere. Overlooking pool area is good.
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  • Stayed: August 2016, travelled with friends
    • Location
    • Rooms
    • Service
Thank Fulfillingdreams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 209 reviews

Reviewed 11 August 2016

I didn't expect a lot but... we got a room just above the air-conditioning system of the hotel and it was impossible to have a good night sleep because of the constant noise from the outside. I have complained to people at the front desk but they told me that hotel is fully booked and it is not possible to change the room. The breakfast around 9 o'clock is a mission impossible. If you come around that time, you can only choose what is left from the breakfast selection and that have not been much. The hotel does not have an elevator to go to the rooms upstairs and I have not seen that fact written anywhere when I have read the hotel reviews. Also, car parking is not for the hotel guest only but whoever comes the first. I had to park my car accros the road in bushes. Anyway, the only plus is a location so you can walk around and not use transportation.

  • Stayed: July 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank IvaDN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2016

Set in amazing location, very close to the centre and the open air museum but disappointed with the hotel. We booked 3 suites of which one had to be a twin and this was confirmed by phone with the Manager of the hotel. When we arrived they gave me a twin room instead of the suite and the suite to the couple who wanted a twin suite. We discovered they don't have a twin suite so they had to settle for a twin room but the Manager refused to refund the difference stating "it's only 15 Lira a night difference". I eventually got a suite and the young lady on reception did a good job in trying to sort it out.
I found my suite was in need of a good clean, stains on the carpet and easy chair, an uncomfortable matress which sunk in the middle, a very small bathroom with no shower gel just couple bars of soap, i went out and bught some shower gel.
My Iphone couldn't log onto the wifi and it took the guy on reception a good 20 minutes to resolve it but it kept dropping out every time i went out of the hotel, to the basement restaurant and overnight. Each time I had to re-enter my passport and room number!
There was a kettle and on day 1 no tea or coffee. We asked reception to send some and all we got was 2 tea bags, 1 small cup, no coffee or milk. These were not replenished after day 1, I ended up buying coffee sachets from the local store.
Breakfast was ok but boring, coffee was instant and with powdered milk, no simit on any day and on day 3 there was no orange juice.
On check out, the Manager told 1 of our party that they hadn't paid for their room but they paid on arrival, it was a good job they kept their receipt. Their finance management system is a joke, nothing seems to tally and this results in argument and bad feeling.
Overall this is a badly managed hotel but I have to give credit where credit is due. Overall a lot of the staff always looked so miserable but thanks to Ali on reception for resolving my wifi problems not once but twice and always with a smile on his face and Mehmet in the restaurant for being so helpful, chatty and polite.
And finally a note about the Manager who at first refused to "remember the phone call" where he confirmed a twin suite was available, but when pushed by the lady who made the call he suddenly remembered but refused to acnowledge he said a twin suite was available, basically calling her a liar. Not handled at all well but he did offer us the king suite on our next visit but of course that fell on deaf ears as we won't be staying there again!

Stayed: July 2016
Thank russellaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2015 via mobile

We were warned that local hotels in Turkey are usually not as nice. Meaning... the number of stars a hotel has may not really reflect the hotel and its service.

We arrived a little before 7pm. There weren't a lot of people. The lobby was dark, the lounge near beside the lobby did not have lights, and the hallway to our rooms were dark too.

Upon entering the room... I immediately thought "ugh... yuck...". The carpet was looked filthy. The chairs looked dirty. There was a stain on one of the beds. The other bed sheet had 2 holes on the side. The foot towel had a stain as well. The drain on the floor, under the sink, was rusty and looked like it hadn't been cleaned in years.

I literally went through the room with alcohol. I constantly sprayed alcohol also around the room in the air cause there seemed to be a weird smell.

Since I visited during fall season and the weather is cool, like a lot of hotels in this area, the airconditioning was off. We complained it was warm and so they turned on the ac for us. The room was cooler... but still pretty warm.

Our breakfasts and dinners were included. Sadly, the food was not thst great either. The restaurant's tables didn't look too clean. There were so many flies hanging around the buffet table too.

There are only two good things about this place. First, the outside area looked nice. The view Göreme has to offer can be appreciated from the hotel. The pool looked nice too. Second, their location is an easy 10-minute walk to the town where there are many stores and restaurants.

Sadly, we were told this is the best 4-star hotel there is in Göreme... I disagree!!! This is definitely not a 4-star hotel.

Stayed: October 2015, travelled with family
1  Thank StarryEyedLuna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2015 via mobile

Oldish.. property not renewed necessarily. Specially bathrooms, mini bar, room door controls poor quality and old. I've had 3 time room door problem during 2 nights stay. Towels are second major problem, they never bring enough quantity.

Only location. It's close to Goreme Open Air Museum and also Goreme city centre. If you wake-up early you can watch hot air balloons take off in your room (depends on room location).

Stayed: September 2015, travelled with family
Thank Sait Faik B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tourist Hotel & Resort Cappadocia

Address: Goreme Acik Hava Muzesi Yolu, Goreme 50180, Turkey
Region: Turkey > Cappadocia > Goreme
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Spa Hotel in Goreme
#12 Luxury Hotel in Goreme
Price Range: $64 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tourist Hotel & Resort Cappadocia 4*
Number of rooms: 79
Official Description (provided by the hotel):
Tourist Hotels&Resorts Cappadocia on the way to open air musuem,300 meter away form city center and bus station,45km away from nevsehir airport and 75 km away from kayseri airport where you can imagine yourself on quiteness and liveliness.At the middle of fairy chimneys which there are magical times you can spend and having sunbath on the edge of swimming pool where you can have quiteness over chimney tales which you reach peaks of your pleasure on one of the unique hotels. Guests may have their drink at the lobby bar and where they can reach unique flavors of local and international cusine at Grape A’la Carte Restaurant, apparently sensitive enjoyable into the non foundable times. Where the kids club on the lush green of lawns where we appeal families with children also spending good times with reading books at library and having fun at games room within relishing the enjoyable times. Guests will have comfortable and modern rooms in accommodation in the facility with the aim from unique and splendid desing made up of cottage style villa’s in our magical times who can spend a time in jacuzzi and fireplace where our door opens for forever.Also our standart rooms are mere and elegant and some of our rooms has jacuzzi also with some of them has turkish hammam type bathrooms into luxury and elagance where to be get relaxed. To get away stress of the day and relax via bali massage in Spa or get into grape juice filled pool.To get more relaxed enter sauna or into turkish hammam can make scrub and foam massage.Also in fitness center with sport tools you can gain you form easily. Passing around the hotel in the early morning hours without getting up from your bed, you can see the hot air balloons and unique images that leave an irresistible and the taste would be common, sound is not heard, but your heart will jump out of place. At the breakfast when having your organic and local taste of flavors will see hot air ballons passing close by you with magnificent view of the flow of time. Guests may sit in the lobby convenient and comfortable via using free wireless internet or business center. The guest relation will help you with the local environment and relevant information easily as well as can make reservations for hot air ballons,atv safari and underground city tours.Also can request for guidance for the area. ... more   less 
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Tourist Hotel & Resort Cappadocia Goreme, Turkey

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