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Reviewed 16 July 2015

This was my 4th time in Turkey so I can good compare quality of the hotels I've stayed before. Unfortunately hotel Blue Star was not what we expected from 4 stars hotel. After coming back I can agree with all negative things I've read about it on forum or this website.

This is definitely not 4* hotel, not even good 3* maybe 2,5* - it's an old hotel en everything in it need urgent change. Rooms have very old furniture, lifts sometimes not working or working very very slow, swimming pools are small and always full because on the beach you must pay for beds (15 TL - 2 beds + parasol) so most of the guests not going there. We had to change a room after one night because of very noisy ventilation just next to our room. We stayed not in main round building (they say there is higher standard there) even we paid extra for standard rooms.

Hotel have in 90% German guests (info from person working there) - rest are Russian, Dutch and Polish. Unfortunately German guests are sorry to say but from "low-class" what you see on their behavior (aggressive, arguing, very nosy, waiting in long lines before opening restaurants then running to take food or reserve table before others, putting towels on sunbeds at 7 am). This we didn't notice that behavior by any other guests except Germans.

Food in hotel is not good and not in many options as for AL- all the time the same, chicken chicken en chicken. Once in our 10 days stay was turkish kofte, few times fish, once(!) was something with beef parts in sauce. Food is made definitely for Germans - kind of schnitzels, german version of potatoes and salads. If you want to try turkish food then go to restaurant in the city because in this hotel except 2-3 times during our stay I didn't eat anything turkish. I don't recommend this hotel for vegetarians because after 3 days you have nothing to eat except this what was already days before and it will not change.

Drinks are very limited in AL. Everybody drink beer because whiskey or vodka were not tasty. Wine was only in dry version.

About cleaning in hotel I can say only this - that towels are not change every day not even you put them on the floor - few times I had to look for a cleaning lady to get new ones. Room in out 10 days was cleaned only once (!!!) after we hang a card on the door to do that. Ladies take very easy money what you left on bed but except changing towels nothing was done. With this I never ever meet before in any hotel in any land!!!!

Be prepared that people in hotel speak almost not or very bad english (reception, cleaning ladies, waiters) - german is an official language there. Fortunately my partner speaks a little german otherwise was hard to communicate.

DON'T GO TO TURKISH BAD (hamam) IN HOTEL!!! It has nothing to do with real turkish bad and it's very expensive, there are working Thai ladies(!!!) what have totally not idea what turkish bad is (we had before in Fethiye in hamam for locals en now experience in hotel was not even 1% of this what should be). And don't buy any massages there (they try to convince you to do that) - my partner bought few and now directly after come back from holidays must go to physiotherapy because has pain in his back - because wrong made massage.

One good thing about hotel is that is near by (7 min walk) from Kleopatra Beach. Beach is very nice with sand, they have also a beach bar there. To city center is about 40 min walking.

If you want to but a tour or real turkish bad or rent a scooter we definitely recommend a 3rd tour office if you are walking on street to the beach - Monika Tour (Bugra Turizm). There is sitting a young lady outside of the office. Everything professional and with smile. She can also help you with all information you need about Alanya and speaks very good English, German and Polish.

Overall I recommend this hotel only to Germans - you will feel at home ;) or people with limited budget. We don't recommend this hotel to people who like to enjoy local food en like to have clean place to stay.
We found out from people in plane, that hotels outside of city (Konakli, Incekum, Okurcalar etc.) had higher standards en definitely better food so this would be our choice next time.

  • Stayed: June 2015, travelled as a couple
    • Sleep Quality
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4  Thank YvonneNL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2015

Fantastic holiday spent here June/July service good, food good, hotel clean and entertainment varied. Entertainment team and waiters/waitressess work hard to please guests. Two pols to use depending on your mood a lively noisey pool and a quiet relaxed pool area. Porters take your luggage to room on arrival which we were grateful for as it had been a long journey. Only negative was one receptionist was not as polite and helpful as others. Courtesy bus took you down to beach bar (included in your all inclusive) and into Alanya, but it was also a nice stroll down hill. Plenty attractions to keep yourself occupied. Ladies who cleaned rooms always left blankets or pj's foled into swans etc nice touch.

Room Tip: Wifi onky availabke in reception area.
  • Stayed: July 2015, travelled as a couple
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1  Thank CAROL D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2015

A nice place to stay. The staff were pleasant and helpful. Good food and clean rooms. We will surely come back to this hotel. A nice pool where there were daily organizing activities. Nice entertainment.

  • Stayed: May 2015, travelled as a couple
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1  Thank Asbjorn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2015

Really great experience - super friendly staff, the rooms were spotlessly clean and the cleaners returned every day leaving rose petals and swan towels. We had requested a double not two twins and they remembered this and checked we were happy. Felt really relaxed and happy throughout. The only thing I would say is a fridge in the room would have made it 5 star.

  • Stayed: May 2015, travelled as a couple
    • Sleep Quality
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Thank sushi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2014

Full of noisy german young people, who were drinking and making noise until the morning. So you could not sleep and relax. Staff was too eager, forexample it was disgusting to go to spa, because of the older man who tried you to choose treatments.

  • Stayed: July 2014, travelled as a couple
    • Value
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2  Thank Mariminttuli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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