We Picked This Hotel as the Brochure states that the rooms were Air Conditioned, The Bars stayed open until 1am and it had good evening Entertainment.
What A Con!!
Air Conditioning was Not Working as the Management Did Not want To Put it On!
The Bars were Closing between 10.30 and 11.30pm. Staff could not leave fast Enough!
And The entertainment was the worst we Have Ever Had the Misfortune of watching. Very Amateur at the best.
For a Five Star Hotel This was Simply Appalling and not even up to one star standard.
Only saving Grace was the Food, Good but repetative.
Thomson Rep More Interested in Trying to move jobs to a different Hotel than sorting out Problems.
Thomson Holiday Response to Complaint was to state that every thing was out of their Control..
Will Not Go back to The Hotel Again and Certainly will Not Use Thomson Holidays Ever Again!!!
Poor Customer Service and Careless Attitude.
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