Take a look at the photo's, it really does look like that when you get there, the resort and the villas are absolutely stunning. Your villa is beautifully designed and decorated and the views (especially at sunset) are jaw dropping. There are lots of pool villa resorts in Thailand but at Trisara the pools are bigger, the foliage is mature and well placed to ensure complete privacy and you basically don't want to leave the villa once you are in.
So, in summary it's a truly stunning resort, possibly the most beautiful we've stayed in but it takes more than that to make a truly memorable stay. We live in Singapore and spend a lot of time in SEA and I can truthfully say I've never been bitten so many times by mozzies. I understand the environmental considerations of fogging and yes you can lather on mozzie repellant every 2 minutes but at a high end resort like this they should be able to find a solution.
Lastly, the staff are hit and miss and range from exceptional to ok. Breakfast was not what we ordered on 2 out of 3 mornings and the guy bringing it was reluctant to change it and bring the correct items, it should not have been a debate. They also lost our dinner reservation, ok it happens. What shouldn't have then happened was having to remind 3 different people that we were waiting for a table and have none of them come back to us, nobody appeared to be in charge or able to take control. Granted they were busy but the staff acted like headless chickens. We finally got a fairly mediocre table an hour later only to see 3 tables by the beach (our original request) come free 10 minutes later, clueless.
I'm probably being a bit picky but at these room rates you expect great service and for me on this occasion Trisara didn't 100% deliver. Having said that, it is such a stunning place that I would go back and hope the staff are having a better day.
- Official Description (provided by the hotel):
- South East Asia's most intimate and exclusive resort & spa. A sanctuary of privacy, space and simple good taste with supreme service. ... more less
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- Also Known As:
- Trisara Phuket Hotel Thalang
- Trisara Hotel Nai Thon
- Trisara Nai Thon
- Trisara Phuket, Thailand