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All reviews lakeside wing cabana room beach side shopping centre bangla road private jacuzzi big c supermarket grand deluxe room direct access seafood buffet swimming pool pool staff night life bangla rd hotel lobby welcome drink hotel is great
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Reviewed 4 April 2018

Rooms are large with all facilities and excellent bathrooms with rain showers. Superb attentive friendly staff eager to assist. A large balcony but no views except of the shopping centre. Great breakfasts and excellent beds.

A suggestion is in the excellent swimming pool area to have separate areas for smokers so they don't infringe on non smokers

Room tip: Great location for shopping and 5 minutes walk to the beach
Date of stay: March 2018
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
1  Thank Hilton C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillenniumResort, Manager at Millennium Resort Patong Phuket, responded to this reviewResponded 5 April 2018

Dear Hilton C,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your appreciation will be shared with our team members, which will be of great encouragement, as we continue to strive towards service levels which our guests will come away with positive impressions.
We look forward to welcoming you and your wife back soon
Kind regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

Stayed on lakeside with my husband and my son for 17 days. It was not our first stay at this hotel and as the other times we were really pleased with everything this time too. super breakfast buffet with fresh fruit and cold and hot dishes filled all the time, extremely nice staff at breakfast just like any other place in the hotel. the cleaning spotless, really nice ladies and gentlemen who take care like everything in your room, clean towels and bedding everyday. The front desk where you check in and out has the nicest front desk staff you can find in Patong. Among the best of the hotel is the proximity to everything but still quiet and secluded so you do not get disturbed by either traffic or life and movement on the main street. the pool is very good size and like other places in the hotel very nice staff. We highly recommend this hotel to anyone who wants very good quality, super friendly staff and close proximity to everything in Patong. special thanks to Mr Audi at the front desk who helped us and made our trip unforgettable. I would also like to thank the breakfast and the cleaning staff who made the trip so wonderful. Thanks to Kob, Sak, Tuk, Dome, Apple, Arm, Poppy and his substitute, and all the others we have not mentioned here but have been super nice. we will more than happy to return to this hotel and its nice staff. hope to see you soon.

Date of stay: March 2018
Trip type: Travelled with family
Thank 597shahs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillenniumResort, Manager at Millennium Resort Patong Phuket, responded to this reviewResponded 2 April 2018

Dear Shah S,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your appreciation will be shared with our team members, which will be of great encouragement, as we continue to strive towards service levels which our guests will come away with positive impressions.
We look forward to welcoming you and your wife back soon
Kind regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018

Spent 3 nights here in the Lakeside tower. The rooms are all centered around an open air atrium. The room is showing it's age. The tub/shower combo is a poor design because water can easily splash out. The best thing about this place is their location. It's connected to Jungceylon Mall which means there are tons of shopping and places to eat. The breakfast has a good selection of food. Friends stayed at the Beachside tower and the noise/music coming from Bangla Road kept them up till the wee hours of the morning so if you prefer it quieter, Lakeside tower is where to stay. We were in a deluxe room and the wall across from our balcony that was covered in a large picture of plants to simulate a green wall.

Date of stay: March 2018
Trip type: Travelled as a couple
Thank Breeze890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillenniumResort, Manager at Millennium Resort Patong Phuket, responded to this reviewResponded 1 April 2018

Dear Breeze890,

Thank you for your feedback. We would like assure that the interest and well-being of every guest is our priority. Our commitment to delivering quality service standards remain at all times.

Kind regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

Due to Nowruz holidays , my spouse & I choose phuket to visit again.
We stayed at millennium beach side hotel for a week.
The location of hotel was awesome , next to jongceylon mall & bangla road.
The rooms were clean and organized, staff were so nice and helpful & room services were acceptable.
I'd like to mention to few negative points that could be resolved easily
1) the breakfast was not so satisfying , more type of cheese and breads could improve that
2) room cleaning staff were talking loudly each morning from 8:30 to 9:00 and we woke up every morning because of their noises....
By the way , I do recommend this hotel .

Cheers
Farid

Date of stay: March 2018
Thank Farid F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillenniumResort, Manager at Millennium Resort Patong Phuket, responded to this reviewResponded 1 April 2018

Dear Farid F,
Thank you for your valuable feedback. We regret that the hotel condition and breakfast experience did not fully meet your expectations. Please allow us to reassure you that necessary actions are being taken to address with the appropriate training at the various levels and supervision for improvements. Please accept our sincere apologies
Kind regards,
The Management

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Reviewed 25 March 2018 via mobile

Excellent stay recently and would highly recommend staying here! Quick check in and also upgraded to the room with direct access and private jacuzzi which is highly recommended. Excellent service and special mention to assistant front office manager Audi for the 5 star service. Was disappointed as did not receive a cake for my birthday as informed however this was taken care of straight away by Audi who offered extending late check out or a transfer to the airport. We decided with a late check out as we had a late flight and this was much appreciated! Also Audi made effort to meet up with us personally which was a very nice gesture. Special mention to the reservations team also for tAking care of the reservation and forwarding my feedback. Rooms were fantastic and very spacious. We used the pool and jacuzzi daily and very much enjoyed it. Location was fantastic with the direct access to the mall and walking distance to Bangla street and night market. 5 star stay with excellent service and location! Would certainly come back to stay during my next visit to Phuket. Kudos.

Date of stay: March 2018
Thank OonahT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillenniumResort, Manager at Millennium Resort Patong Phuket, responded to this reviewResponded 26 March 2018

Dear Oonah T,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your appreciation will be shared with our team members, which will be of great encouragement, as we continue to strive towards service levels which our guests will come away with positive impressions.
We look forward to welcoming you and your wife back soon
Kind regards,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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