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Ahmadreza A
Iran
Good experience
5.0 of 5 bubblesReviewed 1 Apr 2023
The hotel is very good. Full breakfast. Lovely pool. Responsible staff, especially cleaners. I just had a strange experience because they asked me 50 baht for borrowing two plates, although with the hotel's official invoice
Date of stay: April 2023Trip type: Travelled as a couple
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Reviews (3,499)
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Reviewed 28 March 2023 via mobile

Well situated resort. The rooms are clean and staff are great. The breakfast is a waste of money as it is the same basics each day and and cold does not matter what time you get there. There is no operating restaurant on site. Wait there is a swim up bar but it is never manned you have to get out of the pool and go to the bar inside to get a drink. The staff are great but the hotel is a bit worn. The food is basic in room service which is a hit and miss. Very overpriced resort. The resort in Krabi is better hands down.

Date of stay: March 2023
Trip type: Travelled as a couple
1  Thank YODA-pup
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patthananusak Jarusphun, Guest Services / Front Office at Deevana Plaza Phuket Patong, responded to this reviewResponded 29 March 2023

Dear YODA,

Thank you very much for sharing your recent experience with us. It is much pleasure to read that you were able satisfy with our location, room cleanliness and our staff. We are mostly concerned with the satisfaction of all guests and your feedback are great value to us. I have shared your valued comments to my concerned departments for further improvement regarding to the restaurant and pool bar problem you have encountered.
All in all, thank you again for taking your time to share your experience, we hope to warm welcome you back to stay with us in the next future.

Best regards,
Management Team
Deevana Plaza Phuket Patong

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Reviewed 2 March 2023

Hotel is in a very heart of Pa-Tong area, great for shopping/ nightlife wonderer and close to the beach. Staffs are professional and helpful. Swimming pool with kids-friendly zone are what impressed me most. We got the pool access room, yet still peaceful, clean and comes with spacious bathroom. Recommended for those who prefer to stay inside the hotel while able to enjoy all services and facilities including spa.

Date of stay: February 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
2  Thank Cheer P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Darunee Kaewkrajok, Sales at Deevana Plaza Phuket Patong, responded to this reviewResponded 3 March 2023

Dear 313cheerp

Thank you very much for giving your precious time to share your wonderful experience with us.
This review will served as a motivation to us to improved our customer service in the higher level.
We are looking forward to welcome you again in Deevana Plaza Phuket Patong in the future.

With Best Regard's
Management'

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Reviewed 1 March 2023

Stayed here for 4 days with the group. The room was very nice.Breakfast a lot of choice.Swimming pool clean nice. EVERY thing very very nice. Front desk very warm welcome and friendly staff. Good location.

Date of stay: February 2023
Trip type: Travelled on business
1  Thank rasooljan c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Darunee Kaewkrajok, Sales at Deevana Plaza Phuket Patong, responded to this reviewResponded 2 March 2023

Dear rasooljanc,

Thank you very much for giving your precious time to share your wonderful experience with us. This review will served as a motivation to us to improve our customer service in the higher level.

We are looking forward to welcome you again in Deevana Plaza Phuket Patong in the future.

With Best Regard's

Management'

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Reviewed 28 February 2023

My very first time at Patong, Phuket. I was so glad to chose this hotel to stayed for. Room is good and clean, nice smell. Breakfast is good. Pool is so big and I really love it. I like beanbags around pool. When I was doing sunbath, it's very comfortable for me. The atmosphere is chill and made me so relax. The location is good, you can walk to the beach even it's located the main road. Come to stay here, You won't be disappointed.

Date of stay: February 2023
    • Value
    • Location
    • Service
1  Thank netchanokk2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patthananusak Jarusphun, Guest Services / Front Office at Deevana Plaza Phuket Patong, responded to this reviewResponded 1 March 2023

Dear Khun Netchanok,

Thank you very much for choosing to stay with us during your recent stay in Patong and thank you for taking your time to share your recent experience at Deevana Plaza Phuket Patong. It is always nice to hear that overall you were satisfied on our hotel and were happy with our pool, cleanliness, breakfast and the location.

We hope to warm welcome you back to stay with us again in the next future.

Best regards.
Management Team

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Reviewed 28 February 2023

Everything ok
Very friendly staff.especially front desk (Pat) The room was very good and clean
We enjoyed stay.The breakfast very good (The manager Daeng was very nice. The snack bar very good.Will be back again sure

Date of stay: February 2023
Trip type: Travelled as a couple
1  Thank אילה ס
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patthananusak Jarusphun, Guest Services / Front Office at Deevana Plaza Phuket Patong, responded to this reviewResponded 1 March 2023

Dear Guest

Thank you very much for posting a positive review of your recent experience at Deevana Plaza Phuket Patong. It is much pleasure to read that we were able to highly satisfy your stay for memorable experiences. Your kind compliment our staff, room clean and good breafast has been pass to our teams. Thank again for staying with us and we truly look forward to warm welcome you back to stay with us again.

Warm Regards,
Management Team

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