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Woggle61
London, United Kingdom

Family holiday at Patong Paragon Resort and Spa

5.0 of 5 bubblesReviewed 19 Feb 2024via mobile
Thank you, we had a fabulous time with you. The hotel was really good, with a great pool that our grandaughter loved, as we could swim from our room. Some decor was a bit tired, but the staff were excellent and the room's were very spacious. We would not hesitate in recommending this hotel for a family stay. We did not use the spa facilities.
Date of stay: January 2024
Room Tip: The only negative was the traffic and trying to cross the road. It's crazy!
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pussadee Funngern, General Manager at Patong Paragon Resort & Spa, responded to this review
Responded 21 Feb 2024
Thank you for your kind words! We're glad you're happy with our product and service. We would like to address your specific concern and make things right. Thank you once again for your stay and your feedback and look forward to welcoming you back to Patong Paragon Resort & Spa.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (556)
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8 - 13 of 556 reviews
Reviewed 10 February 2024 via mobile

Really nice hotel with perfect location for beach. The rooms were spacious and very clean. The bathroom was the best though, wonderful!
We loved the breakfast, plenty crispy bacon which was a winner!
Poolside food and drinks good.
Downside was very few sunbeds which always had towels on even if no one using them. The pool was pretty cool as mostly in shade so it was a shame there was no where to lie down and sunbathe. We chose this hotel especially for the beautiful pool but it did not stop us having a great time. Thanks!

Room tip: Get up early for a sunbed!
Date of stay: February 2024
Trip type: Travelled with family
Thank Dawneeeee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pussadee Funngern, General Manager at Patong Paragon Resort & Spa, responded to this reviewResponded 14 February 2024

Dear Guest,
Thank you for taking the time to share your experience during your previous stays. Your feedback is extremely valuable to us, we have taken your feedback on board, and we will strive to make improvements accordingly. Thank you for staying with us, and we look forward to another chance to serve you. For your next booking we will upgrade you to Pool Access room.
With much appreciation,
Pussadee Funngern

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2024

We had the best 2 week stay at Patong Paragon Resort and Spa. The staff were absolutely amazing, very kind, friendly and always willing to help when needed. Buffet breakfast was good plenty of food options for the whole family. The Hotel was clean, pool was fantastic.

We booked all of our tours in Phuket through Bee at the front tour desk who was so friendly and kind to us, nothing was ever a problem for her and we had no issues with any of our tours ever!!!

The only criticism I have are the beds are a bit hard, and there just aren’t enough lounge chairs by the pool. Other than that I would recommend this hotel to friends and family and would 💯 come back to stay here.

Overall we had a wonderful in Phuket and would love to come back one day!!!

Thank you Paragon for hosting us we had a blast!!!!!

Date of stay: January 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Casey T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pussadee Funngern, General Manager at Patong Paragon Resort & Spa, responded to this reviewResponded 14 February 2024

Dear Guest,
Thank you for taking the time to share your experience during your previous stays. Your feedback is extremely valuable to us. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa. Our Goal is always to exceed your expectations! For the comment about the beds, the process of purchasing the new one to replace is on process made to order will take time. If there's anything we can help you with during your next visit, please don't hesitate to let us know. We hope to see you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2024

Booked a pool access room, the room was big, kids enjoyed a lot in the pool. Front desk office staff was very nice and supportive. One major drawback was the breakfast, very few options for vegetarian food and daily same menu. Stayed there for 8 days and daily we were served the same breakfast. Request management to please look into it. Rest everything was fine.

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank 809rahula
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pussadee Funngern, General Manager at Patong Paragon Resort & Spa, responded to this reviewResponded 4 January 2024

Thank you for the awesome review about our property. Your comments are very much valued. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa. Our goal is always to exceed your expectations! Regarding your comment about the breakfast, we will strive to make improvements accordingly. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We look forward to seeing you on your next trip to Phuket!

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Reviewed 6 December 2023 via mobile

Everything around this hotel is more than just good, it is excellent. Food is excellent, the pool access room is excellent and even more the staff is kind and the are doing everything they can for making this a great stay. We would definately go back.

Date of stay: November 2023
Trip type: Travelled with family
1  Thank Hr T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pussadee Funngern, General Manager at Patong Paragon Resort & Spa, responded to this reviewResponded 7 December 2023

Thanks for the awesome review about Patong Paragon Resort & Spa, Roskilde.We’re so pleased to hear it’s working just as it should and that you’re enjoying it so much! We’ve passed your kind words on to our Paragon Team. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

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Reviewed 28 November 2023 via mobile

AC problem in most of rooms, staff ignores and kept waiting for hours, broken tiles and staff take advantage of language problem they show like they don’t understand English . Changed 03 times room in 2 days very bad old and poorly maintained property

Room tip: Please avoid this old property this is very poorly maintained porporty
Date of stay: November 2023
Trip type: Travelled with family
Thank Krishna G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pussadee Funngern, General Manager at Patong Paragon Resort & Spa, responded to this reviewResponded 7 December 2023

Dear Krishna,Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We apologize that our service did not satisfy your expectations. We have taken your feedback on board, and we will strive to make improvements accordingly. Thank you for staying with us, and we look forward to another chance to serve you.

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