Apart from the room and proximity to Kamala Beach, we didn't find anything exceptional about this resort. No doubt, rooms were really very spacious and the interiors were good but barring that nothing commendable about this place.
The room service was mediocre. We were facing certain issue with the air-conditioning and had to call them up thrice before someone came to our room. The poor chap who came to rectify was not able to understand English either and it was more kind of gesture communication that took place. Fortunatley, after much of deliberation , it finally got fixed.
The worst experience, when they charged BAHT 400 for a small crack that appeared on one of their shower gel bottle, which was hardly of 100 ml (or maybe not even that). I really fail to understand on what basis the charges were decided on. When discussed with them, they showed their helplesness stating it's pre-decided and they can't do anything.
We didn't tried the food here, so can't actually comment on it.The staffs were okay.Adjacency to market place is good.
You can deifnetley find a better option to stay at Phuket with the kind of money you pay for this resort and their just average services.