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Scottkel M
Newcastle, Australia

Great location, food and staff

Review of Tony Resort
5.0 of 5 bubblesReviewed 20 July 2019
Great location, lovely spacious rooms and awesome staff. Pool was awesome too.No hesitation in recommending or returning. So close to Bangla road (short walk) Food was great too. Facilities wonderful. So close to everything. Thanks Team Tony Resort
Date of stay: August 2018
Trip type: Travelled as a couple
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AmataPatong, ผู้จัดการฝ่ายต้อนรับลูกค้า at Tony Resort, responded to this review
Responded 22 July 2019
Dear Scottkel M,

Greeting from Tony Resort!

Thank you very much for your very positive review, we are so glad you had an "unforgettable" vacation and for recognizing that our staff add that extra ingredient that can make one's stay even better. Please come and visit us again so that we can offer you another unforgettable stay.

Best Regards,

Katesarin Hongchoo (Joy)
Assistant Front Office Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews big swimming pool phuket town clean staff bangla road clean hotel shopping mall good size family mart great pool rooms are big room service pool view patong beach quiet at night definitely stay here again walking street nice room
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Reviewed 2 July 2019 via mobile

I went with great trepidation after reading some of the reviews on this hotel but I was pleasantly surprised. It is an older style hotel but right in a great location. I had chosen a pool access room and wasn't disappointed at all. The staff were all very friendly and helpful. My room was always cleaned before noon every day. I did get it at a fabulous rate with breakfast, which was completely adequate as well.
Last time I was in Phuket in October last year, I stayed at the Novotel Village resort, well I can tell you I'd chose Tony resort over that hotel any day. Food and drinks are reasonably priced and room service available till 9.30 pm.
My only complaint was the extremely hard bed and the hairdryer didn't work. I would definitely stay here again but management please get in some mattress toppers.

Date of stay: July 2019
Trip type: Travelled solo
1  Thank Denise C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AmataPatong, ผู้จัดการฝ่ายต้อนรับลูกค้า at Tony Resort, responded to this reviewResponded 3 July 2019

Dear Denise C,

Greetings from Tony Resort!

Thank you very much for your very positive review, we are so glad you had an "unforgettable" vacation and for recognizing that our staff add that extra ingredient that can make one's stay even better. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please come and visit us again so that we can offer you another unforgettable stay.

Best Regards,

Katesarin Hongchoo
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2019

went back to Tony Resort again this year, and they were fixing the pool! to their credit they emailed me to let me know, and to see if I wanted to change my booking and go to another hotel, I didn't I like the Tony, and no pool didn't bother me for the few days I was there. The Tony is still a hidden gem, however, Management need to make a couple of little improvements to bring them up to standard, they need to fix the television signal the signal is fuzzy and needs to be fixed. They also need a couple of better English movie channels, just for when you want to relax in. Also the breakfast, I know they only offer a basic breakfast and that's all I have but! it has gotten worse since the last time we were there, not even bacon, it has become very poor. We noticed that most guest were going to a little restaurant across the rd for breaky. Tony management, we will be back because we like your resort but please make the changes.

Room tip: pool view second floor sth side
Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank chamang26
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AmataPatong, ผู้จัดการฝ่ายต้อนรับลูกค้า at Tony Resort, responded to this reviewResponded 26 June 2019

Dear chamang26,

Greetings from Tony Resort!

Thank you for your kind feedback. We will keep improving our services and maintaining our resort. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly at fo@tonyresorts.com if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel!

Best Regards,

Katesarin Hongchoo
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2019

Stayed in Tony Resort Patong Phuket last May 29 - 31 and very pleased with their services and hospitality of the staff especially at reception area.
The hotel is located at the busy area of Patong as it is near everything such as tourist shops, malls and only few minutes walk going to the beach but my hotel stay is still cozy and comfortable. Highly recommend this hotel for those peeps who will come in Patong, Phuket.

Date of stay: May 2019
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
1  Thank Jenny M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AmataPatong, ผู้จัดการฝ่ายต้อนรับลูกค้า at Tony Resort, responded to this reviewResponded 15 June 2019

Dear Jenny M,

Greetings from Tony Resort!

Thank you for your nice positive review and for mentioning our staff who looked after you with great service. We look forward to seeing you again the next time you visit Phuket.

Best Regards,

Katesarin Hongchoo
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2019 via mobile

I went to phuket last may 29, 2019 and stayed at Tony Resort with family and friends. Outstanding service and delicious wide choices of breakfast meal. Crews are very warm and accommodating. Close to mall and the beach as well. Worth the price. Would definitely stay here again when in phuket.

Date of stay: May 2019
Trip type: Travelled with family
1  Thank mitch019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AmataPatong, ผู้จัดการฝ่ายต้อนรับลูกค้า at Tony Resort, responded to this reviewResponded 15 June 2019

Dear mitch019,

Greetings from Tony Resort!

Thank you very much for your very positive review, we are so glad you had an "unforgettable" vacation. Please come and visit us again so that we can offer you another unforgettable stay.

Best Regards,

Katesarin Hongchoo
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2019

Had a wonderful stay here. The pool is amazing.The staff were very friendly and accomodative.Rooms are huge and clean. The breakfast is excellent and had a lot of option. Will be staying here again for the next holiday. Two thumbs up for the service. We highly reccomend this hotel 😊

Date of stay: June 2019
Trip type: Travelled with friends
2  Thank rheagorgeous12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AmataPatong, ผู้จัดการฝ่ายต้อนรับลูกค้า at Tony Resort, responded to this reviewResponded 15 June 2019

Dear rheagorgeous12,

Greeting from Tony Resort!

Thank you very much for your very positive review, we are so glad you had an "unforgettable" vacation and for recognizing that our staff add that extra ingredient that can make one's stay even better. Please come and visit us again so that we can offer you another unforgettable stay.

Best Regards,

Katesarin Hongchoo
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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