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ah4464

Good but with a little tips be very good

4.0 of 5 bubblesReviewed 4 weeks agovia mobile
It was a good experience in general, but it was not the same as the pictures. The lobby is very hot. There is no air conditioning. I advise you to come at check-in or a little before because you will be waiting in the very hot lobby. It is 30 minutes away from Bangla Street. The road is good but a little dark.... but swimming and the view are wonderful. Try to get a room in Building 4, the view is better... the breakfast wasn’t that good? I gave it six from 10 since I don’t like Thai food .... In general, the experience is very good... It would have been better if they had added a frequency transfer to Bangla Street
Date of stay: April 2024
Room Tip: take picture of the refrigerator count all drink in it because when we check out, they said we...
Trip type: Travelled with friends
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Reviewed 4 weeks ago

The receptionist was bad and was talking rudely, the room was already open and bedsheet was not done it was crumbled like someone has used the room already when we went there and it was smelly and ill-lit. The employees in the building when we asked for help were not useful at all and did not care for us at all. The most irritating thing was the receptionist still, she was very very rude to us and was yelling at us for no reason and would not repeat the thing twice when we could not understand her die to her strong accent, her name was Sheran or sheryl something, dont remember exactly.

Room tip: Horrible receptionist sheryl/sheran, i-ll lit room, smelly room and room was already open when we checked-in
Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Coastal29195662040
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago via mobile

Pros :

1)Good View
2) Away from traffic
3) Good Indian Food opposite the resort
4) 7/11 right outside
5) Exchange right outside
6) Good Pools

Cons :

1) Poor Front Office Service
- very unorganized

2) Poor Check-In Experience
- I am sure you can correlate this with point 1)

3) in-house pick up and drop off to designated buildings
- absolutely no time keeping even if they convey that its available 24/7

4) Rooms ; Very Basic

5) Washrooms ; - No locks and the toilet fittings are very poorly fixed or rather badly maintained

6) WiFi - Never Works

Date of stay: April 2024
Trip type: Travelled with friends
Thank SANJAY J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago via mobile

Worst experience and avoid at all cost

Before everything if the admin or anyone wants my stay details I’m more then happy to share my booking details

Been here few time but this time it’s worst experience, over booking , reached at 1pm and receptionist asked , I come for check in , I said yes and with rude face she said come to reception after 2pm , are u kidding me that’s how u talk to customer? Okey! Waited untill check in time 2pm and receptionist waiting with the clock and exactly 2 pm all the customer line up and waiting in line to get key wtf is this service ? Room phone not working and they say technician problem so we have to come down all the time for service , for the deposit they need only Thai baht , I was asking to keep the usd but they don’t know anything abt it , to check out u need to go down to reception and wait 45 min for luggage to come lobby bec of their technical error , u can go to any restaurant in the resort and ask for plat or spoon and it’s free but if u ask them to bring to your room they charge addition feee,, loooks like managment changed and now the service is for budget hotel not a resort ! Not again !

Room tip: Avoid at all cost and book other places since Phuket has many nice resort with good customer service
Date of stay: April 2024
Trip type: Travelled as a couple
Thank simarameer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 April 2024

The room was very clean and tidy. Food was tasty. The duty manager Kanun is extremely helpful and resourceful. My son was sick with fever and he helped arrange transportation and medical help immediately without hesitation. He also follow up regularly to check on us which I really appreciated being in a foreign country. The Thai people are very nice, polite and helpful. Our stay at Andamantra was very delightful to say the least. I would highly recommend this place except the long wait for check in. Usually the checkin is 2PM but that takes a lot of time and very hard to get before. Apart from that, everything else is fantastic and wonderful.

Room tip: Pool is awesome. Just an issue with checkin time. Very hard to get that on time or even before 2PM.
Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mufid H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 April 2024

Worst resort I had stayed. No service, villa totally unacceptable, main door of villa unable to lock, hairs lying , cushion with white dust on sofa upon check in. Air-con in 1 of the room unserviceable, no technician came. Called nothing much was done by front desk or housekeeping. Requested for manager in charge no where to be seen.Day 2 Personally went to front desk to request for to speak to Manager. Villa was too unpleasant to stay in to enjoy we actually booked 10hrs transport to spend our day out of the villa. After the long day out, though door looked fix but was not. In short, resort not recommend.

Date of stay: March 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank adelinep627
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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