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Reviewed 4 February 2013

My boyfriend and I stayed at the Patong Beach Hotel in January, it was honestly the best holiday I have ever had. We are a young couple in our early 20s and couldn't have wished for a better stay. We stayed in the Sunset Spa Suite which has incredibe views with a balcony spa! the balcony was floored with fake grass, so comfy to step on after getting out of the spa. The room was colourful and immaculate on arrival with a massive bed and we had a cheerful/happy staff member take us up and show us the room. Both pools are beautiful, and the food at Breakfast has plenty of variety. We ordered meals from the bar near the big pool and they were also nice and worth the price. The staff really couldn't be more helpful and would always ask what our plans are for the day and invest a real interest in our holiday. The hotel is literally across the road from the beach, a couple of minutes from Bangla Road, and all the other shops across from the beach. I would also recommend the outdoor evening restaurant, their steaks and seafood are first class. Both pools are beautiful and we never had any trouble getting a sun lounge. I really have no idea why people are complaining about this hotel, it seriously is amazing, most of the negative feed back is very petty. I would definitely stay at this hotel again when I return to Patong.

Date of stay: January 2013
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3  Thank truereviewss
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 February 2013 via mobile

This self proclaimed 4 star hotel is in a great spot very handy to shops restaurants and beach. Hotel had themed dinners at night but didn't bother to go as these were held outside. Our room decor was very poor and the room smelt like a pond . We had a problem with Mosquitos in our room at night . Management gave us mozzie coils. We hired a DVD player but it had no remote. We stayed in the sunrise wing which over looks the pool. Would come back to Phuket in a flash but would avoid this hotel.

Date of stay: January 2013
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Thank DiA90
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 February 2013

Stayed at this hotel as part of a package in Thailand with escapeworldwide who I might add certainly know how to arrange a reasonably priced holiday. Arrived at the hotel by private car and efficiently allocated a sunrise room overlooking the pool. The room was clean and well equipped, drinking water was provided on a daily basis and room facilities were very good.
Initially the staff were a little reserved but after smiles and hellos they became very friendly.
The hotel is ideally situated for the beach, shops and nightlife. When in the hotel you wouldn't believe there was all the hustle and bustle going on outside.
Bangala Road is two streets down and very busy. Lots going on and plenty of bars for people watching and opportunities for shopping.
We ate in the hotel a few times and the very generous portions are well worth the prices paid.
A few people have said it was expensive - I have to disagree, the quality of the food (all cooked to order) is very good.
The breakfasts were excellent - plenty of choice and the egg chefs accommodate most requests.
I would happily stay here again and recommend the hotel to family and friends.

Room tip: We were happy with the allocated room.
Date of stay: January 2013
  • Trip type: Travelled with family
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5  Thank chrissy70
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 1 February 2013 via mobile

Standard phuket hotel. Rooms are nice and secure. Anything above 7th floor has a nice view of the bay. And a real quick walk to the beach. (Like 3 minutes) The real catch here is the nickel/dime stuff like internet by the hour packages & charging extra to have a friend over. Also, some irritating stuff like issuing only one card and charging you if you need another, and a fitness center that closes at 6pm. Theres plenty of choice in this area, i recommend looking elsewhere.

Date of stay: February 2013
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3  Thank Kyle F
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 30 January 2013

Stayed here in October , the first thing to say is that the whole place needs an upgrade our room was smelly and the balconies are in serious need of new timber railings they are all split and need painting . Decor is average staff are ok not too many smiles and the breakfast was good , lots to choose from cant fault that . The pool was great big and cold and hotel is in a good spot , not much attention paid to kids tough and I didn't even know if they had any kids activities as there was no mention o f it anywhere , the music downstairs was too loud at night and kept us awake

Room tip: Get a pool room they are newer
Date of stay: September 2012
  • Trip type: Travelled with family
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3  Thank ClintT150
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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