Just came back from a week here,it was absolutely beautiful..from greeting us with a welcome drink and cold towels (for the heat)we were escorted onto a shuttle bus up to our room..it’s true what others say,if u suffer with walking problems you’ll never manage as the hotel lives up to its title,diamond cliff,but the shuttles run from early morning to 11.30 at night..rooms were extremely clean and cleaned daily with complimentary bottles of water,a minibar was also filled every day if you used it,but that was extra cost..room views over andaman sea were amazing.two pool areas which both were immaculate and views to die for..breakfast was fantastic,do much choice and eggs cooked on choice..bar food was fantastic too..staff were extremely friendly.hotel also provides a free shuttle service into patong,which has to be booked day before,it doesn’t bring u back but tuk tuks are cheap..it’s only a ten minute walk into patong and the beach from walks are fab..for me the only thing that lets the hotel down is no entertainment on a night,as certain nights if you feel like a chill night in the hotel,entertainment would have been great,to escape the madness of bangla road,but all in all an amazing hotel and holiday