We spent 5 nights in Novotel Phuket and I have to admit that our time was great. The room was spacious and clean with a lovely sea view through the large shower. The service from both lobby and house cleaning was problem-free. The pools were daily cleaned and taken care of.
Hotel breakfast was rich with everything needed and well stocked. Minor blemish point the poor coffee. People need to work this out.
The location of the hotel was perfect. Away from the noise of Patong but only 10min walk to the centre of it along the beach. We also had some tours in Phang Nga Bay and PhiPhi and the people were happy to collect us from there although that probably is usual.
Minor point to be corrected: the functionality of the shuttle driving you from the street level to the lobby level needs to be drastically improved. The people understand absolutely ZERO English and its impossible to figure out whether you have to wait for 5min or 50min for the shuttle to come. It can very much ruin a nice night out returning to the hotel and waiting for 40min for the shuttle listening to "in 5min sir".
Also whilst we ourselves didnt dinner to the old fisherman's some friends did and the food was poor for phuket standards.
- Official Description (provided by the hotel):
- The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more less
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- Also Known As:
- Novotel Phuket Hotel Patong
- Novotel Hotel Phuket
- Novotel Resort Phuket
- Novotel Patong
- Patong Novotel
- Novotel Phuket Resort Patong