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“Just don't do it”

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Sea Sun Sand Resort & Spa
Ranked #84 of 328 Hotels in Patong
Reviewed 31 July 2017

If you're looking for the warmth, friendliness, and outstanding hospitality that the Thai's are known for, this isn't the place for you. However, if you are after accommodation which enables you to hear the people in the room next door having a naughty romp, it might be your cup of tea.
The reception staff have much to learn about making guests feel welcome. It was like booking into a cheap backpacker hostel, but less welcoming, they have absolutely no idea about hospitality.
We thought we'd booked a room with pool access and ocean views, but what we got was a room with pool access and views of an ugly concrete wall and a driveway into the car-park .....do not be fooled by the photo's on the resort website, they're very misleading. When we queried this, we were treated rudely. Very rudely.
Speaking of rude.....when a light socket next to the pool dropped out of the wall a few minutes after we arrived, (yes, live electrical wire right next to a wet area), and my travel companion went to reception to show a photo and explain it was very dangerous, the girl behind reception rolled her eyes. The guys that came to repair it were very good, but their helpfulness was overshadowed by the rudeness of the reception staff. Cue a move to more suitable accommodation in the Diamond Cliff Resort around the corner, (excellent!).
Apart from the above, this place should really be called the Sun Sand Sewerage, because sewerage is what you can smell wafting through the place night and day, it's truly foul, the stench even floats through the dining area. Don't even start me on the staff member we saw picking his nose behind the bar area, (horror face!).
Apart from all that, you need to be a mountain goat with a Navman to find your way around, a very poorly designed place with little thought given to guest convenience.
For the amount you will pay to stay at this under par establishment you can do much, much better for your money.

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank JayY1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 13 of 690 reviews

Reviewed 28 July 2017 via mobile

The motel is located on a side of a hill, however designed well, with pools, gardens and view points throughout. The restaurant area is located adjacent to the pool and you can over look the bay while eating. The only complaint is it's very noisy, you can hear everything the people in the room next to you are saying. Quite frustrating at 1am

Stayed: July 2017, travelled with friends
Thank Tegan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2017 via mobile

Big room not usually as others in Thailand ,make sure to have a sea or pool view and don't make noise very thin walls.
nice staff and helpful people ,though you have to make a deposit few thousands bahts or 200 US dollars.near the beach The Patong beach with plenty of markets and restaurants.

Stayed: July 2017, travelled as a couple
Thank Ahmed F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2017

Nice Hotel , i had great time in this hotel . Hotel hospitality and service is best . If you are planning trip to Phuket , sea sun sand hotel would be the best place to stay very near from the Patong beach .

Stayed: May 2017
1  Thank Sand A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2017 via mobile

We stayed 6 nights in june in a pool access room & enjoyed the room very much. The pool was great after a long hot day out. The staff were friendly with a lovely restaurant manager & enjoyable buffets incl breakfast. A happy pool barman who made our nightly martinis so much fun while we enjoyed the fantastic views. Big thankyou to our room cleaning lady who assisted in arranging an urgent visit to clinic with my arm injury. A huge thanks to the lovely singing duo who sang each evening & then serenaded us on our last night you realy touched our hearts. We also enjoyed the couples massage in the hotel spa. A long but plesant walk to room but worth it & in need of a few fix ups but its a nice hotel & we cant wait to come back to stay again. Tracey & Brad

Stayed: June 2017, travelled as a couple
2  Thank Tracey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sea Sun Sand Resort & Spa

Address: 254 Prabaramee Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#38 Spa Hotel in Patong
#45 Luxury Hotel in Patong
Price Range: $50 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sea Sun Sand Resort & Spa 4*
Number of rooms: 240
Official Description (provided by the hotel):
Sea Sun Sand Resort & Spa is ideally located at the most beautiful & renowned Patong beach in Phuket. The Resort offers a relaxing atmosphere enjoying the panoramic scenery of Patong bay with its exquisite 250 deluxe rooms in harmoniously contemporary design with traditional Thai-inspired de´cor featuring four different types of stylish accommodation. Explore and fulfill your comfortable stay with our provided facilities, which include two trendy restaurants, outdoor swimming pools with amazing pool deck, round-shaped Jacuzzi, poolside & Sunset bars , Spa treatments, fitness room, reading corner, game room , shopping arcade and meeting facilities. ... more   less 
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Also Known As:
Sea Sun Sand Resort & Spa Patong, Phuket

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