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Abigail Bebb

5 stars

5.0 of 5 bubblesReviewed 4 weeks ago
Sea cliff good cocktails and Woon and palm very friendly :) 5 stars ! Lovely hotel in good location for Patong beach . Highly recommend this place ! Would come back again definitely:) Thailand is absolutely beautiful and such a lovely place to visit
Date of stay: May 2024
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narong Wuttithanmaporn, Other at Zenseana Resort and Spa, responded to this review
Responded 3 weeks ago
Dear AbsIU3990BZ,

Thank you for making the amazing trip at Zenseana Resort and Spa and stay with us in creating a moment with us.

Foremost, we thank you for your very motivational comment following your stay. Your satisfaction is our utmost priority and entire team is striving to ensure each and everyone's satisfaction have been achieved in the level of Zenseana journey. Rest assured that we have already shared the review with our staff member. It is indeed appreciated.

We thank you again for giving our team a good score! Constructive comments like yours are keeping us very motivated, it is greatly appreciated. We look forward to welcoming you again to Zenseana Resort and Spa , your second home in Thailand again.

Best regards,
Zenseana Resort and Spa Team.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (478)
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Traveller rating
379
43
27
10
19
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Traveller rating
379
43
27
10
19
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All reviews receptionist named patong beach perfect hotel rooftop pool very clean hotel recommend this hotel to anyone comfortable beds late check nice stay great place to stay egg station min walk bangla road stayed nights happy hour star hotel hotel is located
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7 - 12 of 478 reviews
Reviewed 4 weeks ago

Lovely hotel very clean and staff are very friendly, always there to help , breakfast was lovely plenty of choice. Big thanks to Zoom the pool bar man great cocktails always served with a smile 😁 . Very central to everything, we would highly recommend the Zenseana for your stay at Patong beach 👍

Room tip: No need to rush to the pool always space and it’s a great place to see the sun setting.
Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Stacey B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narong Wuttithanmaporn, Other at Zenseana Resort and Spa, responded to this reviewResponded 3 weeks ago

Dear Staceyb,

We would like to thank you for taking the time to write such a positive review about our hotel.

Above all, we are happy to read that you enjoyed our resort, hotel location and our services. We are very proud of the whole team, each and every one is doing their utmost service mindset to ensure all guests have a wonderful experience with us and with no doubt, the team is definitely the heart of the resort.

Your desire to return is appreciated as well as the acknowledgement for the service and memorable experience. We thank you again for giving our team a good score! Constructive comments like yours are keeping us very motivated, it is greatly appreciated. We look forward to welcoming you again to Zenseana Resort and Spa , your second home in Thailand again.

Best regards,
Zenseana Resort and Spa Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I love this hotel! The staff are amazing and always make sure the guests are happy. The amenities are really good too, as is the food. I'm still salivating over the curries and fried rice 😋
Moon served our lovely cocktails by the pool and ensured we all had a great time. Also, happy birthday to Moon!!

Date of stay: May 2024
Trip type: Travelled as a couple
Thank ShaniceH95
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narong Wuttithanmaporn, Other at Zenseana Resort and Spa, responded to this reviewResponded 3 weeks ago

Dear Shanice,

We are happy to hear you enjoyed your experience at Zenseana Resort and Spa. I am delighted to hear that Moon provided amazing service during your recent visit to Zenseana Resort and Spa. We will be sure to pass this feedback on. Your compliments about our friendly team are greatly appreciated. We look forward to welcoming you back to Zenseana Resort and Spa.

Best regards,
Zenseana Resort and Spa Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I am very satisfied with hotel and staff. Especially one girl in bar amazing very helpful . Room are good amazing cocktail . I want tell my friends they can visit this hotel I believe trip advisor reviews need to shorter. I don’t know what should I say about more this hotel and spa

Date of stay: May 2024
Trip type: Travelled with friends
Thank shiji s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narong Wuttithanmaporn, Other at Zenseana Resort and Spa, responded to this reviewResponded 3 weeks ago

Dear 552shijis,

Thank you for making the amazing trip at Zenseana Resort and Spa and stay with us in creating a moment with us.

Foremost, we thank you for your very motivational comment following your stay. Your satisfaction is our utmost priority and entire team is striving to ensure each and everyone's satisfaction have been achieved in the level of Zenseana journey. Rest assured that we have already shared the review with our staff member. It is indeed appreciated.

We thank you again for giving our team a good score! Constructive comments like yours are keeping us very motivated, it is greatly appreciated. We look forward to welcoming you again to Zenseana Resort and Spa , your second home in Thailand again.

Best regards,
Zenseana Resort and Spa Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

A great stay in an ideal location. Hotel is clean, comfortable and has everything you need. The staff were amazing, with an instant warm welcome from reception and hotel porters.
The rooftop pool is definitely a major bonus, with insane views and great poolside service. Special mention to the restaurant team, with consistently fabulous food and wonderful waiters. Definitely recommend!

Date of stay: May 2024
Trip type: Travelled with friends
Thank hannahbW1943HV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narong Wuttithanmaporn, Other at Zenseana Resort and Spa, responded to this reviewResponded 3 weeks ago

Dear Hannahb,

Thank you for taking the time to share your recent experience at the Zenseana Resort and Spa with us.

We are delighted to hear that you enjoyed your stay with us, again thank you so much for recognizing our service team members efforts, it is greatly appreciated.

I could not agree you anymore about all this positive you were mesmerized by Zenseana itself and carries on toward the staffs, It is always a pleasure to read reviews like this and makes us proud to lead the team, as I know the team has worked extremely hard to create such resort feel. It appears in your case we were just what you were looking for and there are certainly harder concerns than to work off what to drink and eat :) just love the ending of your review :)

As our valued guest, thank you again for your detailed feedback and we look forward very much to welcoming you again to Zenseana Resort and Spa, your second home in Thailand again.

Best regards,
Zenseana Resort and Spa Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

It's perfect and the staff are very friendly and helpful and kind. And the location is very good and. The decoration is very nice and the colors are very good too and the lighting is really great and it looks like a lot more better than the picture

Date of stay: May 2024
Trip type: Travelled solo
Thank عاصم ا
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narong Wuttithanmaporn, Other at Zenseana Resort and Spa, responded to this reviewResponded 3 weeks ago

Dear 04335UZ,

We would like to thank you for taking the time to write such a positive review about our hotel.

Above all, we are happy to read that you enjoyed our resort, hotel location and our services. We are very proud of the whole team, each and every one is doing their utmost service mindset to ensure all guests have a wonderful experience with us and with no doubt, the team is definitely the heart of the resort.

Your desire to return is appreciated as well as the acknowledgement for the service and memorable experience. We thank you again for giving our team a good score! Constructive comments like yours are keeping us very motivated, it is greatly appreciated. We look forward to welcoming you again to Zenseana Resort and Spa , your second home in Thailand again.

Best regards,
Zenseana Resort and Spa Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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