We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Gabi A
Tel Aviv, Israel

Great place for vacation

5.0 of 5 bubblesReviewed 18 Feb 2024via mobile
We spend 5 days in this great hotel. the location of the hotel is excellent, 5 minutes walk to the beach and near the mountain. The room was big, very comfortable and clean and breakfast was good. The staff was very helpful and kind, especially Jimmy that was a great hostess that helped us with all our requests. We absolutely felt at home and we plan for sure to come again.
Date of stay: February 2024
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narong Wuttithanmaporn, Other at Zenseana Resort and Spa, responded to this review
Responded 23 Apr 2024
Dear 946gabia,

We express our gratitude for sharing your recent experience at Zenseana Resort and Spa with us. The choice to stay with us for your Phuket holiday means a lot to us.

It's heartening to hear that your overall experience resonated with you and that all the positive aspects meet up your satisfaction.

Your appreciation of the service ethos of Mr. Jimmy is truly rewarding, it's wonderful to know that he went above and beyond to ensure everything went smoothly.

Your positive impression reaffirms our commitment to delivering memorable stays. With great anticipation, we look forward to your return to Zenseana Resort and Spa , your favorite retreat in Thailand.

Best regards,
Jariya K.
Operations Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
AU$199
  • Algotels
  • Hotels.com
  • Booking.com
2.2 km from Zenseana Resort and Spa
Free Wifi
Free parking
AU$114
Fully refundable
  • Booking.com
  • Hotels.com
  • travelup.com
0.3 km from Zenseana Resort and Spa
Free parking
Pool
AU$434
Fully refundable
  • Hotels.com
  • Booking.com
  • travelup.com
3.8 km from Zenseana Resort and Spa
Free Wifi
Free parking
AU$163
  • Booking.com
  • Hotels.com
  • Priceline
0.4 km from Zenseana Resort and Spa
Free Wifi
Free parking
AU$369
  • Hotels.com
  • Booking.com
  • travelup.com
2.6 km from Zenseana Resort and Spa
Free Wifi
Free parking
AU$150
  • Booking.com
  • Hotels.com
  • Priceline
1.6 km from Zenseana Resort and Spa
Free Wifi
Free parking
  • Hotels.com
  • ZenHotels.com
    AU$109
  • Algotels
1.1 km from Zenseana Resort and Spa
Free Wifi
Free parking
  • Booking.com
  • ZenHotels.com
    AU$48
  • Priceline
0.9 km from Zenseana Resort and Spa
Free Wifi
Free parking
  • Hotels.com
  • ZenHotels.com
    AU$163
  • Algotels
1.9 km from Zenseana Resort and Spa
Free Wifi
Free parking
  • Hotels.com
  • ZenHotels.com
    AU$330
  • travelup.com
3.7 km from Zenseana Resort and Spa
Free Wifi
Free parking
View more hotels in Patong
Reviews (478)
Filter reviews
478 results
Traveller rating
379
43
27
10
19
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
379
43
27
10
19
Show reviews that mention
All reviews receptionist named patong beach perfect hotel rooftop pool very clean hotel recommend this hotel to anyone comfortable beds late check nice stay great place to stay egg station min walk bangla road stayed nights happy hour star hotel hotel is located
Selected filters
Filter
Updating list...
36 - 41 of 478 reviews
Reviewed 18 February 2024 via mobile

Good hotel located very close to Patong beach. Clean room with comfortable beds and a small balcony. Breakfast has good mix of western and South Asian dishes but has scope to add varieties. Behavior of both front office and housekeeping staff is very cooperative and polite. We have been given room much before the check in time and that was very comfortable as we traveled a long distance previous night. But the language skill (English) is poor. Many good eateries within the walking distance from the hotel.
Overall good experience and highly recommend.

Date of stay: February 2024
Trip type: Travelled with friends
Thank Bulbul30
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narong Wuttithanmaporn, Other at Zenseana Resort and Spa, responded to this reviewResponded 23 April 2024

Dear Bulbul30,

Thank you for choosing Zenseana Resort and Spa, and we're thrilled to hear that you had a wonderful experience.

We're delighted to know that the service and quality of cleanliness met your expectations. Our team is committed to ensuring a comfortable and enjoyable stay for all our guests.

Thank you for sharing your experience with us. Should you plan another visit, please feel free to contact us in advance to ensure a seamless and enjoyable stay once again.

Warm regards,
Jariya K.
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2024 via mobile

I previously reviewed this hotel and there were a few issues unfortunately this site wouldn’t allow me to update my review so now have to review again all issues I previously had were resolved very quickly 😀 staff are great location good and no 9 restaurant is just beside it all a bonus 👏

Date of stay: February 2024
Trip type: Travelled with friends
Thank E1448ZLelainea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narong Wuttithanmaporn, Other at Zenseana Resort and Spa, responded to this reviewResponded 23 April 2024

Dear E1448ZLelainea,

Thank you for sharing your recent holiday experience with us. We're thrilled that you had a pleasant stay in Zenseana Resort and Spa.

We strive to provide our guests with an unforgettable stay, and we're thrilled to hear that your time with us was enjoyable. Should your future travels bring you back to our area, we'd be honored to welcome you again for another delightful experience.

Cordially,
Jariya K.
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2024

Zenseana was an exceptionally good surprise, having not heard of it as it's relatively new we didn't know what to expect. The amenities are very clean and in very good condition, the meals are lovely and the room was very comfortable. The hotel excels with its staff, there is an abundance of staff to look after you and they go out of their way to ensure that you are looked after even at 02:45 in the morning. No matter what we asked, nothing was a bother for them. Well done and we will be back to stay. Thank you.

Room tip: This is a great place to stop if looking for a comfortable not-expensive hotel in the Patong district, reasonably close to the beach.
Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Trevor J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narong Wuttithanmaporn, Other at Zenseana Resort and Spa, responded to this reviewResponded 23 April 2024

Dear trevorj277,

We value the time you took to tell us about your experience at Zenseana Resort and Spa.

Highly appreciated your feedback regarding the performance of the staff, extremely grateful to hear that we made your stay extra special and exclusively pampered in a manner way. Thanks for your vote of confidence to overall hotel experience, facilities and location where is always been a plus.

We can't wait to welcome you back in the near future. Your kind words motivate us to continue delivering exceptional experiences for our guests.

Until then, safe travels, and we look forward to your return!

With our warmest regards,
Jariya K.
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2024 via mobile

Nice size rooms and very clean. Convenient location, close to beach restaurants & bars.location.
Front desk staff very professional and nice when dealing with customers. Very good breakfast buffet they offer ever day, plus ATM right up front in case cash is needed.

Date of stay: January 2024
Trip type: Travelled as a couple
Thank sanko9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narong Wuttithanmaporn, Other at Zenseana Resort and Spa, responded to this reviewResponded 20 January 2024

Dear sanko9,

We express our gratitude for sharing your recent experience at Zenseana Resort and Spa with us. The choice to stay with us for your Phuket holiday means a lot to us.

We're delighted to know that the service and quality of cleanliness met your expectations. Our team is committed to ensuring a comfortable and enjoyable stay for all our guests.

Thank you for sharing your experience with us. Should you plan another visit, please feel free to contact us in advance to ensure a seamless and enjoyable stay once again.

Warm regards,
Jariya K.
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2024

I came in may with family, the room in may was fantastic,

But wen I came in December, my room wasn't like the room, in may.

To many mosquitoes bites this time round, wasn't happy wen my room was cleaned, as they didn't hoover carpets, & didn't dust down tables, I had to tell cleaner to hoover carpet, every day, bye calling cleaner back to hoover carpet.

The room looked like it needs a refurbishment, as wen I cam in may ,the room look new, like it just got refurbishment,

Date of stay: December 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Mobile37755457927
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narong Wuttithanmaporn, Other at Zenseana Resort and Spa, responded to this reviewResponded 20 January 2024

Dear Mobile37755457927,

Thank you for taking the time to share your feelings with us following the stay. You have some great constructive feedback and just wish we were discussing in person, but it is important to let you know we hear you.

Rest assured that those points are well noted and were already part of our action plan to improve the room cleanliness which is very crucial to us and we will discuss with our management team for further consideration.

Once again, we are truly sorry our current appearance was not what you had anticipated. We have ongoing preventive maintenance project on a rotation basis during the low season to implement the rooms, lobby, outlets of all the establishment.

As our valued guest, thank you again for your feedback and we hope to serve you again whenever your travels bring you back to Phuket.

Sincerely,
Jariya K.
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews