I Have stayed here for 4 nights paying 3500-3800 bath, normal price not voucher or expedia price, My name is edgardo lim (BAAN YURREE) (Jan 24 2013 till Jan 28 2013) can confirm I am a real customer not a competitor, We got pick up by a driver in the airport wow, good service to the hotel, i have paid extra bed for the kids but this was not set up till the next day, so we have to share the bed between 4 of us,, (not organize) air con is not cold, water pressure of water not good, bed hard as rock,, its a great resort but the are lacking a good basic need that customer needs like bed and air con as you know Phuket is very hot. I have complain to reception the next day, maintenance guy turn up in 10 min, yes it work for 30 min then hot air blow again,, gone back to see the reception over and over to see if we can have another room but was told they do not have another room, so i have to force to stay in this hotel for 4 nights as i have pre-paid everything and i don't think i can get my refund,, so i went down the road and have found a good budget hotel for 1200 bath wow the air con works.. the good thing about baan yuree is the pool.. other than that i think they are not spending money on any maintenance but a quick fix.. My advice if u are going to book a hotel in Phuket only book a few nights and shop around there is plenty of hotel with better facilities and price. I will never go back to this hotel,, I will see if they will response to my complain..