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Reviews (228)
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Reviewed 6 April 2018 via mobile

very Excelent service and Good foods and very well location Swimming tank is good and clean Girls are very cooperative.Rooms are clean and neat very well furnished good hygine service.is very apriciative

Stayed: April 2018, travelled with friends
2  Thank Rajesh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMarinaPhuket, General Manager at The Marina Phuket Hotel, responded to this reviewResponded 6 April 2018

Dear Rajesh P,

Warm greetings from The Marina Phuket Hotel!

Very nice to see your message, and we are great to hear that you had a wonderful holiday with us.

Looking forward to welcome you to The Marina Phuket Hotel again and again.

Best regards,

Chanyanoot Sena

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2018 via mobile

We stayed a few nights here. Firstly, staff are friendly and nice. A little communication issue but otherwise good.
The hotel is on a busy road and we were high up and could still hear all the cars in the night. I had to wear ear plugs to sleep- granted I am a light sleeper.

Pros-
*Pool is awesome and nice. you can even see some ocean in the distance
*rooms are nicely fitted (but small-hard to have 2 suitcase)
*staff are friendly
* in the rooms, the curtains have little magnets that hold the curtain edges together to keep sunlight out around 95%. really cool idea

Cons-
*noisy rooms! could hear the music across the road well into the night. And car truck ect.. all thru the night.
*Breakfast is bad. 1 omelette station, 2 types of fruit, 2 types of cereal, steamed rice, 1 dish of Thai noodles, a 3 not selections of fried egg, hash and beans. not even bacon was offered Dont get the room with breakfast. go out instead.
*shower floods the floor everytime you have a shower. the design is bad.
*1 english channel
*seems to be have a tie up with tour buses as there are so many full bus loads if people arriving and leaving. we were there 3 days and saw 4 buses come and go. And checkin was so busy. 30 people in lobby.

Stayed: March 2018, travelled as a couple
1  Thank Travelbug19801980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMarinaPhuket, General Manager at The Marina Phuket Hotel, responded to this reviewResponded 29 March 2018

Dear Travelbug19801980,

Greetings from The Marina Phuket Hotel!

Thank you very much for your candid review. We are appreciated that you enjoyed the stay at The Marina Phuket Hotel through our service, beautiful SKYLINE Rooftop Pool & Bar, and the room facilities. Your comments about breakfast, noisy and shower floods have been brought up to the management team and will improve into the right direction.

Again, thank you for had chosen to stayed with us, and we hope to welcome you back.

Best regards,

Chanyanoot Sena (Ms.)

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Reviewed 16 March 2018 via mobile

The most I like during my stay with boyfriend is Staff, they are so nice with Thai smile and the rooftop pool is so amazing.i will recommen to all my friend when they want to go to Thailand even for business or travel hope to see your guy again soon

Stayed: January 2018, travelled with friends
4  Thank Rewat K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMarinaPhuket, General Manager at The Marina Phuket Hotel, responded to this reviewResponded 19 March 2018

Dear Rewat K,

Greetings from The Marina Phuket Hotel!

Thank you very much for your review, we are great to hear that you had wonderful staying with us especially with our service and our beautiful "Skyline Rooftop Pool & Bar".

We hope to welcome you to The Marina Phuket Hotel again in the near future.

Best regards,

Chanyanoot Sena (Ms.)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2018 via mobile

Marina Phuket hotel is so beautiful with a spectacular rooftop. My boyfriend and sister enjoyed the pool and it’s view, so did I...of course. At first we started with a rough situation checking in and honestly we didn’t appreciate the service we were receiving from one of the receptionist supervisor named Girl. But of course...we’re in Thailand and we didn’t want that to ruin out vacation. Then within a few hours we went to the rooftop and ordered food with cocktails. All of a sudden my credit card had an issue, it’s a long story but I hope you get the point... May, which is a manager of FB (I believe) was very incredibly patient, very helpful and she had smile at all times. She made us feel welcomed and safe... she is amazing and she definitely deserves to be recognized!!!! After all the chaos that happened today, May would be the only reason I would revisit this hotel. #Facts (from New York)

Stayed: March 2018, travelled with family
1  Thank Virgen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMarinaPhuket, General Manager at The Marina Phuket Hotel, responded to this reviewResponded 15 March 2018

Dear Virgen O,

Thank you very much for your candid review. Great to hear that you like our beautiful "Skyline Rooftop Pool & Bar", and impressed with the friendly service from our Food & Beverage Manager - MAY, your message will be passed to her.

We are indeed sorry about the uncomfortable during checking in, we will investigate on this point.

Again thank you for your message, and hope to welcome you back to The Marina Phuket Hotel in the near future.

Best regards,

Chanyanoot Sena (Ms.)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2018

It was relaxing to stay away from Patong city but i could be there in 3 mins.
ROOFTOP is a must!! amazing view over the city and the beach. I went there for 3 days in a roll to watch the sunset and having nice cocktails.

The staff are kind and helpful. Anything you ask for.
Would definitely go back.

  • Stayed: February 2018, travelled with friends
    • Location
    • Rooms
    • Service
4  Thank Ammy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMarinaPhuket, ผู้จัดการทั่วไป at The Marina Phuket Hotel, responded to this reviewResponded 1 March 2018

Dear Ammy T,

Greetings from The Marina Phuket Hotel, Thailand!

Thank you very much for your kind feedback and sharing your experience with other through TripAdvisor. Your message will be shared to our Team Members, this is a great present to them.

We hope to welcome you back to The Marina Phuket Hotel again in the near future.

Best regards,

Chanyanoot Sena

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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