The hotel was reasonable value for money and the room was nice, though there were a few other things that didn't go so well. The driver that the hotel had arranged to pick us up from the airport did not appear, but the hotel staff demanded that we pay the fee the following day (as it turned out, he had appeared, though an hour and a half earlier than advised!). The hotel was also much further from the beach than we expected, and although we don't mind a bit of a walk (family with two small kids), we were able to find hotels of better quality much closer for close to the same price we were being charged. We also had huge problems getting a baby cot for our 10 month old. We requested this via Priceline but received no reply, and the hotel claimed to have no record of the request. They also told us that they had no cot, but one of the staff members opened up a cupboard the following day and found one! It's a good hotel if you don't mind a good walk to the beach, but if you have special needs, make sure you contact the hotel direct. The hotel manager was excellent, and ultimately very helpful.

I can't believe people reviewed this place as 'tranquil'. All the rooms face a very busy road with a constant stream of loud motorcycles zooming by, day and night. Paper thin glass means you get to hear this from your room.

The rooms are clean, and the staff couldn't be nicer. Shame about the terrible location. Not a relaxing place to be at all.

This is a lovely hotel with a amazing feeling of calmness and tranquility from the hustle bustle of Phuket. Close to all the action of Phuket yet peaceful in its own unique way. The rooms, the beds, the whole ambience gives you a feeling of being in paradise. Raj, the owner makes sure every guests needs are catered too, including finding the time to enjoy a glass of drink with the guests. Thank you for making our stay amazing.