Had booked a Classic Room, and, upon check in, was surprised to find out that this was in the Aspery's annex, which is not next door, but a block away. We were also surprised at the sullen attitude of the non-Thai staff, something that would continue throughout the stay. After reaching our room, we called to see if we could move to a room in the main building, making the trips to breakfast and the pool easier. No way; that would entail a surcharge greater than what we paid for the room itself.
So we settled into our room, which was basically crumbling, with signs of bad construction all around. Appreciated the rain shower, but not the mildewed shower stall...
We had booked a room with breakfast included, but somehow we were not surprised when the waitress insisted on charging us; it was quite a bit of work to make her realize our breakfasts were prepaid. Breakfast itself was very much so-so, and whoever was responsible for those eggs fried to smithereens has no business working in a restaurant kitchen. Unprofessional, yes, but so did the entire enterprise appear.
Paid one visit to the rooftop pool, and were appalled at the rundown condition of the entire area. Not surprisingly, the jacuzzi was dry...
At checkout, we were being picked up by a friend at the annex, so we asked if we could just leave the key with the bellboy, who had come to verify that we hadn't stolen anything from our room. No way! I had to walk down to the end of block to drop off the key myself. and then walk back to the annex to catch my ride. I would categorize the staff attitude as moronic, and I'm being kind.
To sum up our impression of the hotel itself; there are worse hotels in Patong (have stayed there!) There are also a legion of better ones. From the staff's poor attitude to the poor condition of our room, to the annex issue--the Aspery is just a very inferior property not worth bothering with. A tourist mill--nothing more, nothing less. Instead, stay with someone who cares!
