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“Fabulous Holiday” 5 of 5 bubbles
Review of Ramada Khao Lak Resort

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Ramada Khao Lak Resort
Ranked #4 of 64 Hotels in Khao Lak
Certificate of Excellence
Fleet, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Fabulous Holiday”
5 of 5 bubbles Reviewed 30 January 2012

We have just returned from two weeks at Ramada Resort in Khao Lak and would definitely recommend it to anyone who is looking for a completely restful break. We had booked a deluxe room with jacuzzi and were delighted upon arrival to be upgraded to a villa with private pool. All the staff are extremely friendly and courteous and ever willing to please. Exceptionally clean and no complaints what so ever.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wecareyou, General Manager at Ramada Khao Lak Resort, responded to this review, 31 January 2012
Dear Linda H,
Sunny Greetings to the United Kingdom !
Thank you for staying with Ramada Resort Khao Lak.
We are glad to read that you had a happy holiday and enjoyed our services and upgraded facilities.
We look forward to welcome you back soon
Your Ramada Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,760 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (274)
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English first
Melbourne, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 30 January 2012

We stayed at Ramada for 11 nights with our 1 1/2 and 4 year old. We had a Deluxe Lanai room which I would highly recommend as being a ground floor room we had a verandah with sun beds and could step onto the grass area near the pool. The staff were EXCELLENT and the service fantastic. Beautiful breakfast too. The area is the best we have ever been to in Thailand, not too touristy but plenty of places to get great Thai food (even on the beach for lunch). The only criticism we had was that the Ramada states it has a 'kids club' and advertises kids activities throughout the day. Unfortunately, these 'kids activities' never seem to eventuate which, when we particularly chose this resort for the benefit of a kids club (and paid for it), was very disappointing. We'd even made a special trip back to the resort so our son could attend certain kids activities they had advertised during the day, only to find they were not on - he was also very upset. I think the commitment and advertisements of the kids club & activities needs to be reviewed. Other than that, our stay was fabulous and we love it. A special thanks to Sun at the front desk and Gorge in the pool bar who were so very welcoming and great with our kids. We would definitely return to Ramada.

Room Tip: Deluxe Lanai are nice to step out at ground level and have a little verandah with sun beds
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  • Stayed January 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sonya B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wecareyou, General Manager at Ramada Khao Lak Resort, responded to this review, 31 January 2012
Dear Sonja B,
Sunny Greetings to Melbourne !
Thank you very much for staying with us. Thank you for your comments and suggestions to improve our services.
We do apology to you and your son concerning the kids club activity not taking place and will review our program accordingly.We hope we have a chance to serve you better at your next visit, as we want all our guests leave happy.
We will pass you comments to Khun Sun and Khun George and the other team.
We look forward to see you soon
Your Ramada Team
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Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 January 2012

We will most defiantly return to the Ramada Resort Khao Lak, everything was of the highest standard you could imagine and all staff were exceptionally kind, helpful, caring and genuine. we stayed at 7 hotels and resorts while on our trip around Thailand and the Ramada and Khao Lak town is our favourite place. AMAZING!!!!

  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bodhi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wecareyou, General Manager at Ramada Khao Lak Resort, responded to this review, 30 January 2012
Dear BodhiF,
Sunny Greetings from the most beautiful part of Khao Lak !
We want to thank you for staying in our resort and are very happy to read that you had an amazing time. We look forward to serve you soon again.
Your Ramada Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 22 January 2012

I have just returned from an 8 night stay at Ramada Khao Lak with my husband and 2 children 18 and 13. We booked 2 deluxe oasis rooms (interconnecting) and were given 2 rooms on the 2nd floor overlooking the pool just upstairs from the reception. The rooms were nice and spacious and the bathrooms were big also. The kids liked having a double bed each and really appreciated the free Wi-fi which was reliable and just as fast as at home.

Even though the resort was at/almost full capacity when we stayed there it never seemed crowded. You could always get a table at breakfast and we could always get 4 sun lounges together by the pool.

As said in previous reviews the staff were friendly and always ready to help. I too would like to make mention of Toh who works around the pool and bar. Always happy and smiling, nothing was too much trouble.

One day my husband and daughter did the free guided 2 hour bike ride to the waterfall. They were the only two people on the ride and really enjoyed the experience. They were taken by Poh?? who took good care of them and madesure they were safe and stopped along the way to point out things of interest. The only small complaint was lack of maintenance on the bikes as both bikes had brake and gear troubles.

We were there on a friday and were invited to attend the weekly cocktail hour to meet the Ramada mangement team.We were given cocktails and and finger food while the GM circulated and tried to talk to as many guests as possible. We had a quick chat and complimented him on the hotel and he said he was hoping to see more Australians visiting the hotel. But it was quite nice not to hear too many Aussie accents.

We ate at Sassi's restaurant the first night as we got there just after dark, and had a few lunches by the pool. The food was nice and prices reasonable but every other night we ate outside the hotel.

Overall we thoroughly enjoyed our stay. Lovely hotel on a nice stretch of beach with everything you would want close by. I would definately like to return and try the beach front villas. They looked very nice.

  • Stayed January 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank dajsNewcastle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wecareyou, General Manager at Ramada Khao Lak Resort, responded to this review, 30 January 2012
Dear dajsNewscastle,
Thank you for staying with us. We are glad to read that you had a relaxing holiday and that you plan to return to us. The mountain bikes gears and brakes will be serviced accordingly. Thank you for your advise to serve our guests better in the future.
We look forward to welcome you back soon
Your Ramada Team
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Bristol
Level Contributor
153 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 bubbles Reviewed 18 January 2012

This is a lovely resort looking on to the beach, just outside the very busy tourist town of Khao Lak. We stayed here for six nights recently, but even though it was the peak holiday season, it never felt too crowded, as there was plenty of space to spread out.

The hotel can arrange for a pickup service from Phuket airport; the journey took about 80 minutes. The reception staff, were, like all the other staff, nothing less than than charming, and instantly made us feel at home.

Our spotlessly clean room was on the ground floor, with its own deck, which could be reached from the gardens. There was plenty of storage, and the spaciousness could be further enhanced by folding back one wall of the bathroom to merge it into the bedroom, if desired, The well designed bathroom included a tasteful jacuzzi bath.

Breakfasts were very good, with a wide selection of Eastern & Western dishes. We also ate at Sassi's a couple of times: the food was very good , and prices competitive. I can't say the same of the Mellow Bean, which served up a weird sandwich and Caesar salad.

In fact, you are spoilt for choice when it comes to food. Taking a few steps along the beach or down the road outside the hotel will bring you to dozens of reasonably priced restaurants serving delicious Thai or Western food. There are also numerous bespoke tailors, money changers, massage parlours, and travel agencies attempting to sell day trips to the Similan Islands (don't bother - on my dive boat I was chatting to a man whose wife had ended up on a smallish island beach with 700 other sun-seekers). If you get bored with the local eateries, Khao Lak is just a 5-minute taxi ride away.

My only criticism of the Ramada is its tsunami evacuation procedure. Although there are clear signs at the bottom of stairs indicating the tsunami evacuation points, I have severe doubts about whether they'd be used. At about 12:15am one night, the alarms went off, and all the guests ran into the corridor. A trio of security guards, dressed like soldiers in a banana republic, ran around like headless chickens. No-one told us anything, so we just stood around. Our neighbours rang reception, who said they didn't know anything either. Finally, the alarms stopped, and we returned to our rooms (I had to ask one of the giggling guards: 'OK?'). Not a thing was said the next day, and we were leaving anyway, so didn't pursue it. We later found out that there had been a 7.3 magnitude earthquake in Sumatra.

I really enjoyed my stay at the Ramada, and would have given it a perfect score, if not for the confusion described above.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Nyonya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wecareyou, General Manager at Ramada Khao Lak Resort, responded to this review, 19 January 2012
Dear Nyonya,
Warm Greetings to Bristol !
Thank you for sharing your holiday experience and that you had a relaxing time. Health & Safety of our guests and staff is our priority. Our apology regarding the false fire alarm after midnight and disturbing your sleep. Unfortunately a guest smoked in his room which is strictly forbidden and the alarm went off. It took some time to locate the room. I recommend to read the Safety & Evacuation Instruction on the room door and rooms directory, that explains all safety & evacuation procedures. The Tsunami Alarm is a "Sirene signal" and the fire alarm is a " bell ringing " as you have heard at this night. We have also installed loudspeakers indoor and outdoor, so we can communicate to all guests from our command center even via Microphone should an emergency occur even without electricity.
We have discussed this case within the team to better inform our guests in case of such incidents.
Thank you for staying with us and we look forward to see you again
With best regards
Your Ramada Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Khao Lak Resort

Property: Ramada Khao Lak Resort
Address: 59 Moo 5, Tumbon Kukkak, Takuapa District | Takuapa District, Khao Lak 82220, Thailand
Region: Thailand > Phang Nga Province > Khao Lak
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Khao Lak
#2 Top resorts Hotel in Khao Lak
#3 Romantic Hotel in Khao Lak
#3 Spa Hotel in Khao Lak
#4 On the Beach Hotel in Khao Lak
#4 Luxury Hotel in Khao Lak
Price range (per night): $129 - $608
Hotel Class:4.5 star — Ramada Khao Lak Resort 4.5*
Number of rooms: 116
Official Description (provided by the hotel):
Ramada Resort Khao Lak situated on the idyllic shores and pristine white sand of Khao Lak in PhangNga, Thailand, features 116 rooms and Villas, including 54 Deluxe Oasis Rooms, 22 Deluxe Lanai Rooms, 24 Deluxe Jacuzzi Rooms, 8 exclusive Ocean Front Villas and 8 Private Pool Villas.The resort features "Sassi's Beach Club " serving Thai and International Cuisine. ... more   less 
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Also Known As:
Ramada Resort Khao Lak Hotel Khao Lak
Ramada Hotel Khao Lak
Ramada Khao Lak
Khao Lak Ramada

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