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“Absolutely Fantastic Stay!”
Review of Jetwing Sea

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Jetwing Sea
Ranked #7 of 44 Hotels in Negombo
Certificate of Excellence
Reviewed 26 July 2012

This was our final hotel of our Sri Lanka tour before flying to the Maldives. We arrived late in the night after a nightmare 8-9 hours journey by taxi from Yala. Check-in was really fast & the staff were brilliant. Because my partner had injured his ankle whilst standing in a safari jeep, it was really swollen & he was unable to walk down to the restaurant for a late dinner. We ordered room service which came really quickly & the food was amazing. The mixed grill was still sizzling when it arrived & the desserts were really pretty.
Our room was huge & the bathroom also very big had a window which you could look through into the bedroom area.
We had a balcony which overlooked the lovely beach & palm trees which lined the front of the hotel.
We had one chill out day at Jetwing Sea before flying again & we spent this relaxing on the sunbeds on the beach drinking coctails & going for a dip in the pools. The lifeguards kept running around after my partner with his swollen ankle rubbing cream into it. They really couldn't do enough for him. Really was an excellent last day to our Sri Lanka trip.
All the staff were so friendly & helpful & we would have liked to have stayed a few more nights. I would highly recommend this hotel to anyone, especially at the end of a tiring tour.

Room Tip: Pay a little extra to have a deluxe room. They are fantastic
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  • Stayed: January 2012, travelled as a couple
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6  Thank Sam F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwinghotels, General Manager at Jetwing Sea, responded to this reviewResponded 30 July 2012

Dear Guest,

You have delighted us all with your wonderful words and thank you so much for such a lovely review posted on Trip Advisor! Personalized service is what sets Jetwing Sea apart from the rest, and it is one of the things we are well known for. Our greatest pleasure is pampering you in luxury so that you have the most memorable stay ever, and will always want to come back to this lovely beach resort of Jetwing Sea.

Helping you to feel better and comforting you when you were injured, was simply our way of making sure that your holiday was not marred by the discomfort you were going through, and we are glad that we have succeeded in giving you that wonderful stay.

Please do come again to Jetwing Sea as you have greatly encouraged us with your kind words, and we can’t wait to welcome you back to Jetwing Sea to serve you with the kind of hospitality Jetwing Sea is renowned for.

Sincerely,

Rookamanie Fernando
General Manager
Jetwing Sea

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Reviewed 25 July 2012

This was part of a tour of Sri Lanka and our final stop for 5 days.The staff are really lovely and extremely helpful,friendly and attentive. The deluxe rooms are lovely- spacious with really good size bathrooms.We had for our first night in a standard room which although clean the bathrooms are tiny! The staff were excellent when we asked to change as the hotel was only 1/2 full. The pools are well maintained but be ready to have a lot of beach sellers pester you. HOWEVER be aware this hotel due to its closeness to the airport has a high turn over of guests , some arriving at 1 in the morning so BEWARE don't have a room on the same level as the reception, basically all the 200's. We moved to the top floor room 401 which was excellent.You would be fine in any room 401 to 406.Spa was very good worth a visit.Food excellent.

Room Tip: Top floor away from air con units and lift. 401 to 406
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  • Stayed: July 2012, travelled as a couple
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1  Thank kazerKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwinghotels, General Manager at Jetwing Sea, responded to this reviewResponded 26 July 2012

Dear Guest,

To be able to relax and be pampered in luxury in the midst of the noise due to the high turnover of guests and still accept the fact that Jetwing Sea is worth a visit is truly encouraging, and we are so glad that we have been able to achieve this. It is a pleasure to know that you had a nice time while at Jetwing Sea and trust it was a memorable stay. Jetwing Sea always wishes for your return giving us the opportunity to help you rest and unwind in the luxury of a lovely beach front.

Thank you for the encouraging comments posted on Trip Advisor and hope to see you soon back with us in the very near future.

Until then warm regards from the team at Jetwing Sea.

Sincerely,

Rookamanie Fernando
General Manager
Jetwing Sea

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Reviewed 24 July 2012

How do you describe the best service you have ever receieved: Jetwing Sea is one Hotel I will definately return to; I have never been treated better.

I stayed for 1 week with my family of 6, 4 children aged 16 to 22, and we were treated like royalty. All the staff were wonderful, so friendly, so helpful and just could not do enough for us.

The delux rooms are just great, so luxurious, the biggest bath anywhere; pure luxury. They are definately worth an upgrade from the superior rooms; which although okay are far from the wonderful delux ones.

The meals are the best in any hotel anywhere: Well, maybe I am bias as a coeliac who has never been looked after so well. I told the staff that I am Coeliac, to recieve an apology that they had no gluten free bread or cake that morning, although the chef did maqke me gluten free pancakes for breakfast. from then on I had gluten free bread and cakes every day and any meal on the menu I chose was made gluten free: No; 'well you could have...' but the chef simply made whatever I wanted. He deserves a medal and at least a good pay rise.

I also married my fiance, Terri, at teh Jetwing Sea; which was magical. All the stress of a wedding day was taken away by the wonderful Elvis; who looked after everything. The drummers and dancers were wonderful, the registrar was a hoot and the setting on a stunning beach was the best: Book direct with the hotel to avoid the excessive cost of the travel agents and leave the rest to elvis and staff. A number of staff took part in the ceremony; which was just lovely as they are the most friendly people ever.

The photographer, Celius Peries, was exceptional, as is the wedding video: The photos are exceptional, some very standard wedding foder and some a tad artistic and very well presented: The wedding album is also of the best standard; so well done.

For the price I anticpated a video that would be a tad cheesey; but believe me it is so professional and so well presented that could not beleive it. The video is just exceptonal.

I recommend a wedding at Jetwing Sea to everyone. Just let Elvis take control and you will have the best day of your life.

My recommendation; do not just spend a night at Jetwing Sea before you tavel further afield, let the hotel take the strain and use it as a b ase to bisit teh south west, the elephant orphanage, Kandy and all the western delights of Sri lanka: You will be rewarded with the best service you could recieve anywhere ever.

Thanks to all the staff of Jetwing Sea: You made our holiday the best ever, we will be back to see you again.

Rob & Terri

Room Tip: Go for the delux rooms; they are worth the extra.
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  • Stayed: July 2012, travelled with family
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1  Thank RobDuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwinghotels, General Manager at Jetwing Sea, responded to this reviewResponded 26 July 2012

Dear Guest,

Thank you very much for staying at Jetwing Sea and for your incredibly positive and comprehensive feedback on Trip Advisor.

We are delighted that you had a great stay at our hotel, and thank you for the words of praise on our facilities, location and in particular the cuisine. Thank you for experiencing and appreciating attentiveness of the associates and the selection of the vast variety of flavours we offer in terms of food and beverages. It is always wonderful to hear such glowing recommendations of our associates. We truly are blessed to have a wonderful team on board and are delighted to hear that it translates into memorable experiences for our guests.

Thank you for taking the trouble to post such lovely comments. And we hope that you will return to Jetwing Sea very soon.

Sincerely,

Rookamanie Fernando
General Manager
Jetwing Sea

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Reviewed 21 July 2012

Thank you Jetwing for a wonderfully relaxing 3 night stay. I am a returning Sri Lankan and it is the first time I have stayed in Negombo on arrival rather than trekking all the way to Colombo when arriving at nearly midnight.
The food was superb and I was presented with all sorts of choices. The rooms were spotless and the mattresses and pillows were awesomely comfortable. I am running out of superlatives! I have no hesitation recommending this Hotel. I hope to come back next trip

Tammy Sydney Australia

  • Stayed: July 2012, travelled with friends
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1  Thank Tamvoir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwinghotels, General Manager at Jetwing Sea, responded to this reviewResponded 25 July 2012

Dear Guest,

Thank you so much for the lovely sentiments of your stay at Jetwing Sea posted on Trip Advisor, and the recommendation you have given. We are really happy that you had a great time during your stay with us.

Jetwing Sea food and great rooms have been highlights in most of our guest feedback, we will convey the compliments to the Chef and housekeeping for a job well done, and they will no doubt be very pleased to hear your words of praise.

Indeed it has been a pleasure having you with us, although for a short stay and it is certainly a delight to hear that you hope to visit us once more, hopefully for a longer stay in the very near future.

Until then warm regards from all of us at Jetwing Sea.

Sincerely,

Rookamanie Fernando
General Manager
Jetwing Sea

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Reviewed 19 July 2012

On arrival we were greeted by very friendly staff and upgraded to a Deluxe room!
The room was very spacious and cleaned thoroughly every day.
The pool man was out early every morning cleaning the pool and surrounding area. He had beds out for us before we had even stepped on to the terrace each morning!
Our first stop was the beach where we met a very friendly guide named Sareth (You will find him on the beach most days) We booked three day tours with him during our stay. He was exstreamly knowledgeable - The Dutch cannal, Kandy - The temple of the tooth and Pinwally - The elephant safari and the elephant orphanage. (If you intend to visit the elephants the safari is a great place to start, although it is advisable to leave early - 5AM. You can ride and wash the elephants hear without the pressure from staff demanding tips as you get at the orphanage - Be aware at the orphanage if you have a photo taken or touch an elephant they expect a tip, it can be costly. The safari was amazing and not pressured at all! It was defiantly worth the early start Sarath and his son had suggested.
The staff in the hotel couldn't have been more welcoming and helpful. We could have happily stayed longer and there was so ,much we didn't have time to see.
We booked half board - The food was very tasty every night. Some nights there was a four course meal and some nights a buffet. There was always plenty of choice. The Sri Lankan curry is defiantly worth a try. Breakfast was a buffet again with so much choice to suit everybody. The view from the breakfast is fantastic. You practically eat on the beach with the open hotel front.

We met some great people on the beach, they are obviously trying to sell but are not at all pushy if you just say you are not interested and they are not allowed into the grounds of the hotel. We did buy from some - We met Mohamed who makes leather bags along the beach. We also met Silver who has a tailors on the beach. She can make any clothes you can think of within a couple of days. I showed her a suit in a catologue and three days later it was made! We also met Roy the tuk tuk driver. he lives next to Silvers Tailor's with his wife and children. We paid him a set sum to take us out for 5 hours - This included the fish market, the shops, a buddest temple and a catholic church. Of course we also met Sarath our very knowledgeable guide for the holiday. His Canal trip is worth a day trip if you want to see wildlife, the fishing harbor, the mangroves and the lagoon, where you can find swimming monkeys!
The hotel had entertainment each evening in the form of different singers/musicians. They also have a spa and gym. We didnt try the gym but I can recommend a spa treatment.
I cant recommend this hotel and its staff enough. We thoroughly enjoyed every minute of this holiday and met some great people that helped make our stay all the better.

Room Tip: We had a ground floor deluxe room on the new side of the hotel. The room was very spacious and the d...
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  • Stayed: July 2012, travelled as a couple
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2  Thank Stacey080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwinghotels, General Manager at Jetwing Sea, responded to this reviewResponded 25 July 2012

Dear Guest,

Thank you for staying at Jetwing Sea and for your very descriptive and detailed review on Trip Advisor.

Your comments are a delight to read and we are happy you found our facilities, service and location satisfying and that you enjoyed your food. We are indeed very glad that you had a memorable stay at our hotel and your recommendation is highly appreciated by the team. While we endeavor to provide the best possible experience to all our valued guests, comments such as yours are definitely encouraging and always pleasing to everyone.

We hope you will continue to stay with us on your future visits to Sri Lanka, giving us the opportunity to indulge you with more of our renowned Jetwing hospitality.

Sincerely,

Rookamanie Fernando
General Manager
Jetwing Sea

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jetwing Sea

Address: Palangathurai | Ethukale, Negombo 11540, Sri Lanka (Formerly Sea Shells Hotel)
Region: Sri Lanka > Western Province > Negombo
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Negombo
#3 Romantic Hotel in Negombo
#4 Business Hotel in Negombo
#4 Spa Hotel in Negombo
#5 Luxury Hotel in Negombo
Price Range: $146 - $625 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jetwing Sea 4*
Number of rooms: 83
Official Description (provided by the hotel):
With the beach at your doorstep, Jetwing Sea offers an idyllic coastal retreat along the soft golden sands of Negombo and makes for an enchanting holiday home where one can work, play and fall in love. Enjoy exotic seafood, plan a sunset wedding or unwind at the rooftop spa, serenaded by the sounds of the Indian Ocean. ... more   less 
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Also Known As:
Jetwing Sea Hotel Negombo
Sea Shells Negombo
Negombo Sea Shells Hotel

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