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Reviewed 18 March 2018 via mobile

A pleasant 2 day stay,February 26/28 in this modern multi storey hotel with ocean views,excellent breakfast and dinner buffet. Wonderful swimming pool area. Our room was spacious with balcony and view. Room smelt musty but this due to humidity when the room was closed.On main road so ask for less noisy upper room. A few minutes from amazing Galle by Tuk Tuks which are always waiting at hotel gate entrance.

Stayed: March 2018, travelled as a couple
Thank 485lindsayg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TaniaLoSmith, Executive - Administration at Amari Galle, responded to this reviewResponded 19 March 2018

Dear 485lindsayg,

Thank you for your review on TripAdvisor following your recent stay at Amari Galle.

We are pleased to read that you enjoyed the hotel and its facilities specially your room and its stunning views. However, we have noted your concern about the humidity. We will address the same with our housekeeping team and our engineering team. Rest assured we strive to meet the expectations of our guests at all times.

We look forward to welcome you in the near future if you happen to visit Galle once again.

Best Regards,
Team Amari



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2018

The ambience of the Amari Hotel is second to none especially to relax around its wonderful pool and private beach. The food and service were also excellent. The hotel is very new and is in an area that was affected by the tsunami a few years ago.

Room Tip: Ask for an upper room facing the sea for spectacular views
  • Stayed: January 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank AmericanEagle1392
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TaniaLoSmith, Executive - Administration. at Amari Galle, responded to this reviewResponded 14 March 2018

Dear AmericanEagle1392,

Thank you for your lovely review on TripAdvisor following your recent stay at Amari Galle. We are delighted to read that you enjoyed your stay with us.

Its indeed a pleasure to read that you had a great time in our beach and the pool. We are also pleased to read that you enjoyed the cuisine and our services. We at Amari strive to exceed the expectations of all our guests at all times and we are delighted to read that we were able to do so.

Whilst thanking you once again we sincerely look forward to the pleasure of welcoming you in the near future.

Best Regards,
Team Amari

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Reviewed 12 March 2018

We stayed one night at this new modern hotel. Our room was on a higher floor giving lovely views of the stunning sunset. The room was a good size and the bed and pillows were very comfortable. The storage areas were in the bathroom area which seemed very strange to us and was a feature we did not like. The hotel hasn't been opened very long and we were surprised to see chipped and marked paintwork in places as if it hasn't been well finished. The pool was fabulous and the sunbeds looked very nice though we didnt have time to use them. The restaurant has a good variety of food including live cooking stations. The staff were incredibly helpful especially the lady who showed us to her our room and explained all about the hotel...sorry we don't remember her name. If w were in Galle again we would stay here.

Stayed: February 2018
Thank dasu16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TaniaLoSmith, Executive - Administration at Amari Galle, responded to this reviewResponded 15 March 2018

Dear Dasu16,

On the onset we would like to sincerely thank you for choosing Amari Galle as your holiday destination and also thanking you for sharing your experience on TripAdvisor.

We are ecstatic to read that you had a fabulous stay at Amari Galle and you loved the hotel and its facilities. All our upper floor rooms gives a stunning view of the Indian ocean and as you very correctly said the sun set view is fabulous. We are glad that you enjoyed the comforts of our room even though you didn't like the storage area been located in the bathroom. We are also pleased to read that you enjoyed the variety of our cuisines on the buffet. Thank you so much for acknowledging the helpfulness of our team members. We will share your compliments with our teams and this will incredibly motivate them in their efforts of making our gusts happy.

Thank you so much once again for your review and we certainly look forward to the pleasure of welcoming you in the near future if you happen to visit Galle again.

Best Regards,
Team Amari

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Reviewed 9 March 2018

The staff are friendly and helpful. I was disappointed with the inside of the hotel because it didn't feel like a 5 star hotel due to the way it was built.. The wall dividing two rooms is not made of concrete but some kind of board and so I can hear my neighbour. My friend's room wash basin was choked and the maintenance staff managed to fix it expeditiously.

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank MAYLEESG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TaniaLoSmith, Executive - Administration at Amari Galle, responded to this reviewResponded 15 March 2018

Dear Valued Guest,

Thank you for your review on TripAdvisor following your recent stay with us at Amari Galle.

We at Amari strive to create a memorable holiday for all our guests yet its disappointing to read that we were unable to do so despite our efforts. It is disappointing to read that your privacy was disturbed by the neighboring room and we sincerely apologize for the inconvenience. We are glad to read that the maintenance team were able to rectify the issue in your friends room. Thank you for mentioning that our team members were friendly and helpful.

We sincerely hope you will allow us to welcome you once again to restore your faith in us.

Best Regards,
Team Amari

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Reviewed 9 March 2018 via mobile

A very good hotel and fantastic service from the staff! A special good room cleaning from LAHIRUthe people here are always smiling and helping the guests in every situation just now ISHAN served us some drinks

Stayed: March 2018, travelled with family
Thank GoPlaces321196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TaniaLoSmith, Executive - Administration at Amari Galle, responded to this reviewResponded 13 March 2018

Dear Elsa-Kari T,

Whilst thanking you for selecting Amari Galle as your holiday destination, we are ecstatic to read you had a great time with us.

Thank you very much for acknowledging the services of our team members and the special mention about Lahiru and Ishan. We will share your compliments with them. It will help them to do better in making our guests delighted.

Whilst thanking you we look forward to the pleasure of welcoming you in the future.

Best Regards,
Team Amari

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