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Reviews (148)
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All reviewsairport shuttlefree valet parkingon demandshop aroundcar liftfood streetfront desk managerwould highly recommend this hoteldecent viewlotte department storeprovide free shuttleplus pointcomfortable bedsbus stops awayawesome hotelfamily twin roomtelephone number
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Reviewed 28 March 2018 via mobile

Stayed here for 1 night as it was near the airport.

The room was clean, the bed was comfortable and the staff were professional and helpful.

There were a number of eating places and shops nearby.

Those driving can enjoy the free valet parking. There’s also a free airport transfer during selected timings.

Overall, I would recommend this place.


Stayed: March 2018, travelled with friends
Thank LCN74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jae Yun H, 제너럴 매니저 at Hotel Leo, responded to this reviewResponded 30 March 2018

Dear. Sir/Madam.
Thank you for the staying.
We really appreciate that you got such a good impression about us. We always try to make effort more to make our customers comfortable staying.
Once again, thank you and hope to see you later.^^
regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2018 via mobile

We booked the family twin room and it was on the 7th floor corner room. Very spacious with bath tub in toilet. Beds and carpet were very clean. We liked the LG steam and dry styler, it helped to remove odor from our clothes so well. However the room's toilet clogged 1 day but the engineers managed to fix it. Staff was very polite and helpful and kind. I think her name is Chloe. She helped us order fried chicken delivery too. It was delicious thanks so much! This hotel is rather new so some taxi drivers will not know where it is located at. Prepare the hotel telephone number just in case the driver needs to call them to clarify address. One thing about the toilet is that it is controlled by smart-touch switch so if it doesn't detect anyone inside it will switch off the lights. I was showering and the lights turned off, so the sensor was not that great. The shower head has some white residue too, not very clean. Check-out was fast. Overall not a bad stay. The laundry service is expensive as it is pay-per-piece so I recommend going to a coin laundry called "Selfia" 200m away from the hotel to do laundry. Only takes 8000won and 55mins to wash and dry. Owner there is very helpful.

Stayed: March 2018, travelled as a couple
1  Thank Riel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jae Yun H, 제너럴 매니저 at Hotel Leo, responded to this reviewResponded 26 March 2018

Dear. Sir/Madam.
First of all, thank you for staying.
We highly appreciate sharing your precious experience and good review.
And we also would like to offer our apologies for the problems you encountered during your staying. We absolutely understood the problems and figured out the best ways to satisfy our customers especially the sanitation of shower head in bath room. We ensure such problem does not happen again when you visit next time.
Once again thank you for your valuable comment. It could be very helpful for any other travelers who seeking to travel to Jeju.
Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
95
Reviewed 12 March 2018 via mobile

Read good reviews about this hotel prior to booking.
Definitely no complains about this hotel.
Good location. 10 mins from airport and nearby restaurants and bakery.
Well kept room.
Friendly staff.
Will recommend to family and friends.

Stayed: March 2018, travelled as a couple
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jae Yun H, 제너럴 매니저 at Hotel Leo, responded to this reviewResponded 13 March 2018

Dear. Sir/Madam.
Warm Greeting from Hotel Leo.
First of all, we would like to express our sincere thanks for your warm comments about us.
The kind comments you left about your experience during your stay will be of great help to those who are planning to use Hotel Leo.
We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.
Thank you.
sincerely.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2018 via mobile

I stayed in a triple room with my 2 daughters, Room size is spacious enough & bed is comfortable. Room is clean & has all the basic necessities. They provided everything in 3 sets which is great as I do not have to request for extra. Most hotels would provide only 2 even though it is a triple sharing room.

Check in was fast & the staff spoke very good English. They are helpful to provide tips to places to eat & shop.

Location is perfect with many shops, convenient store & many restaurants nearby.

Direction to hotel:
The Hotel website provides very clear direction to the hotel. Hotel provides free shuttle service if confirmed by email. I emailed to arrange for free shuttle but miss the bus cause my flight was delayed. There is an alternative public bus 600 from the airport (wait at exit 5) which is a few stops away. Stop at Hotel Grace station.

Stayed: February 2018, travelled with family
1  Thank justj246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jae Yun H, 제너럴 매니저 at Hotel Leo, responded to this reviewResponded 13 March 2018

Dear. Sir/Madam.
First of all, we would like to express our sincere thanks for your warm comments about Hotel Leo but I am afraid you missed our shuttle.
Anyway the kind comments you left about your experience during your stay will be of great help to those who are planning to use Hotel Leo.
We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.
Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
9
Reviewed 10 March 2018 via mobile

Had a wonderful time staying with my parents at the Hotel Leo. Their free shuttle to and from airport is an excellent plus point. Hotel is a bit old but is fair for the price we paid.
Hotel staff Mr Lim Dong Jin is very helpful and recommended the best BBQ black pork to us which is just 5 mins walk away from the hotel.
Downside is there’s construction going on around the hotel.
Overall it was an awesome hotel with great staff

Stayed: March 2018, travelled with family
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jae Yun H, 제너럴 매니저 at Hotel Leo, responded to this reviewResponded 13 March 2018

Dear. Sir/Madam.
Thank you very much for your time to comment on our Hotel Leo. We have been delighted by positive aspects you mentioned. And I am also afraid of construction going on around us. We already try to think about making our customer staying better.
Anyway we highly appreciate your good comments especially about our staff Mr.LIM.
It could be a good reference for other travelers.
Once again, thank you very much and hope to see you again one day later.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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