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ibis
AU$165
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Reviewed 21 January 2017 via mobile

Hello,
We've spend only one night in this hotel and here are my thoughts :)
+ great location
+ clean
+ shampoo, condicioner and shower gel provided
- price (i think it was overpriced - u pay more for the location)
- no thoothbrush or tootpaste (u can buy it in hotel but the quality of toothbrush is horrible. I was in many hotels or pensions but the customer service was much better for its price we were dissapointed.
+/- we had only breakfast and it was ok. I enjoyed because there were plenty of so called continemtal options (eggs,bread,butter etc.)

Date of stay: December 2016
Trip type: Travelled with family
Thank 171janag
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ibis_Busan, 제너럴 매니저 at ibis Ambassador Busan City Centre, responded to this reviewResponded 1 February 2017

Dear Jana G

We very much appreciate your comments regarding your stay at the Ibis Ambassador Busan City Centre.
It is always a pleasure to receive feedback.

I deeply appreciate your compliment of our hotel. Your comments make us happy.
I am sure that this feedback will serve as an encouragement to all of our staff and department.
However, I am sorry that your experience did not meet your expectation due to condition of amenity. I immediately raise issue about your experience we will make a sure to provide it.
Thanks to your comment to realize that we need to improve quality our resturant.
We also strive to continuously improve the quality of our brand.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Have a nice day.
Sincerely,

Terry Kim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2017 via mobile

Reasonable hotel, pretty clean, however in the room here and there you find some hair from previous customers. The toilet seat is pretty fancy and in my opinion are other things needed then that! The dinner buffet was pretty poor presented and most of the items were dry or not refilled. We ate a la carte but the beef was uncooked and ask the waiter to cooked a lil more and brought the beef back still raw ...However was very tender.

Date of stay: January 2017
Trip type: Travelled as a couple
1  Thank Worldtravelers7579
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ibis_Busan, 제너럴 매니저 at ibis Ambassador Busan City Centre, responded to this reviewResponded 1 February 2017

Dear Worldtravelers7579

We very much appreciate your comments regarding your stay at the Ibis Ambassador Busan City Centre.
It is always a pleasure to receive feedback.

I am sure that this feedback will serve as an encouragement to all of our staff and department.
However, I am sorry that your experience did not meet your expectation because of condition of clean your room and experience of resturant. I immediately raise issue about your experience we will make a sure to provide it.
Thanks to your comment to realize that we have to improve quality our resturant.
We also strive to continuously improve the quality of our brand.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Have a nice day.
Sincerely,

Terry Kim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2017 via mobile

What good about ibis is the location and room. Room look clean and fresh and right in front of the hotel is all the crowded Market, street food, underground mall and Subway. On the first floor they also have Starbucks if you wanna have some coffee.

Other than that fews thing quite disappointed is their toilet look so old , lighting is dark and small as well as their room service menu look boring maybe they can add more choices.

Date of stay: November 2016
Trip type: Travelled as a couple
Thank 8,119
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ibis_Busan, 제너럴 매니저 at ibis Ambassador Busan City Centre, responded to this reviewResponded 13 January 2017

Dear 8119

We very much appreciate your comments regarding your stay at the Ibis Ambassador Busan City Centre.
It is always a pleasure to receive feedback.

I deeply appreciate your compliment of our hotel. Your comments make us happy.
I am sure that this feedback will serve as an encouragement to all of our staff and department.
However, I am sorry that your experience did not meet your expectation due to condition of room. I immediately raise issue about your experience we will make a sure to provide it.
Thanks to your comment to realize that we need to improve quality.
We also strive to continuously improve the quality of our brand.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Have a nice day.
Sincerely,

Terry Kim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2017

Location of Ibis Ambassador Busan City Centre is in my view a very good location with easy access to Seomyeon station where some speciality streets are located like coffee street, soup rice streets. In particular, can simply walk via the underground street without being affected by weather.

Date of stay: January 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels
1  Thank mosangl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ibis_Busan, 제너럴 매니저 at ibis Ambassador Busan City Centre, responded to this reviewResponded 13 January 2017

Dear mosangl

We very much appreciate your comments regarding your stay at the Ibis Ambassador Busan City Centre.
It is always a pleasure to receive feedback.

I deeply appreciate your compliment of our hotel. Your comments make us happy.
I am sure that this feedback will serve as an encouragement to all of our staff and department.
Thanks to your comment to realize that we need to improve quality.
We also strive to continuously improve the quality of our brand.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Have a nice day.
Sincerely,

Terry Kim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2016

Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ibis_Busan, 제너럴 매니저 at ibis Ambassador Busan City Centre, responded to this reviewResponded 3 January 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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